Hall

Recensioni per La Quinta Inn & Suites by Wyndham Walker - Denham Springs

2.5 out of 5

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 463 su 960 recensioni" "
Valutazione di 8 - Buono. 280 su 960 recensioni" "
Valutazione di 6 - Soddisfacente. 97 su 960 recensioni" "
Valutazione di 4 - Scarso. 74 su 960 recensioni" "
Valutazione di 2 - Terribile. 46 su 960 recensioni" "

8,4/10

Pulizia

8,8/10

Personale e servizio

7,8/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Desiree

Viaggio con animali domestici, Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean and quiet
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 26 apr 2024
Hello Desiree,We are pleased to hear that you found our hotel clean and quiet. Our team strives to provide a peaceful environment for all our guests to enjoy during their stay. If there is anything else we can do to enhance your experience in the future, please do not hesitate to let us know.

8/10 Buono

Julian, Forney

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Nice
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 26 apr 2024
Hello Julian,Thank you for sharing your feedback with us. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.

10/10 Eccellente

Yesenia

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Loved it! Just no parking
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 26 apr 2024
Hello Yesenia,We appreciate your positive feedback and are glad to hear you enjoyed your stay overall. For any future visits, please feel free to inquire about local parking options to enhance your experience even further. Thank you for choosing to stay with us.

8/10 Buono

Alejandra, New Iberia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall at a nice stay only issues was the air conditioner kept making a clanking noise at night, and when we came back after dinner there were NO parking spots left very small parking lot. But overall very nice!
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 23 apr 2024
Hello Alejandra,We appreciate your feedback on your recent stay with us. We apologize for any inconvenience caused by the noise coming from the air conditioner and the limited parking availability. Your comments are valuable to us as we strive to improve our services for all our guests.

10/10 Eccellente

Pamela

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I was traveling alone with my underage son and had a horrible experience at a hotel in Hammond where we decided to walk out and cut our losses. We booked a room at this La Quinta, about 30 minutes down the road - and from the moment we walked in we knew we were in a much better place. The hotel was clean, smelled great, and the parking lot was well lit. Brittany at the front desk was wonderful and got us checked in and up to our room quickly. The room was clean, the beds were comfortable, the water was hot, we slept well and felt safe and had a good breakfast the next morning before continuing on our way. THANK YOU for saving the day (and the night…and my nerves). Brittany deserves a raise. Five stars!
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 19 apr 2024
Hello Pamela, We are thrilled to hear that you had a better experience during your stay at our La Quinta hotel in Hammond. We pride ourselves on maintaining a clean and welcoming environment for all our guests. It's wonderful to hear that Brittany provided excellent service and that you felt safe and comfortable during your visit. Your kind words are appreciated, and we thank you for choosing to stay with us. We hope to welcome you back in the future for another great stay!

10/10 Eccellente

Carlene

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
C
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 13 apr 2024
Hello Carlene,Thank you for sharing your feedback with us. We appreciate your comments and will be sure to share them with our team for further review and improvement. Your satisfaction is important to us, and we hope to welcome you back in the future for an even better experience.

10/10 Eccellente

Gajuena

Viaggio di gruppo, Viaggio di lavoro
Nice people when we checked in
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 12 apr 2024
Hello Gajuena,We are delighted to hear that you had a positive check-in experience. We appreciate your kind words and hope to welcome you back to our hotel in the future.

8/10 Buono

Heather

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was nice and clean
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 11 apr 2024
Hello Heather,We're delighted to hear that you found our hotel nice and clean. Your feedback is greatly appreciated as we strive to provide a comfortable stay for all our guests. Thank you for taking the time to share your experience with us.

10/10 Eccellente

Thomas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 11 apr 2024
Hello Thomas,We're thrilled to hear you had a wonderful experience during your stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 Eccellente

Adrienne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I came in really early from driving and was still able to check in front desk guy was very helpful and I appreciate that. Everything was nice clean and smelled fresh
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 7 apr 2024
Hello Adrienne,We are delighted to hear that you had a positive check-in experience and enjoyed our clean and fresh accommodations. Your comfort and satisfaction are important to us. If there is anything else we can assist you with, please feel free to contact us.

6/10 Soddisfacente

Theresa

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Staff was great, beds comfortable. My room assignments were not desirable. Had to move from original because a/c unit would not work for me. Second placement was also on 1st floor, but directly in front of the elevator and housekeeping. EVERYTHING could be heard through door and walls. Minor plumbing issues. Just needed some maintenance TLC.
Soggiorno di 3 notti a marzo 2024
Risposta di Manager, il giorno 4 apr 2024
Hello Theresa, We appreciate your kind words about our staff and comfortable beds. We regret to hear about the inconveniences you experienced with your room assignments. Your feedback will be shared with the relevant teams for their review and improvement. Thank you for bringing these issues to our attention.

10/10 Eccellente

Khaled

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great experience nice facilitie
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 1 apr 2024
Hello Khaled,We appreciate your feedback and are delighted to hear that you had a positive experience with our facilities. Guest satisfaction is our priority, and we hope to welcome you back soon to create more wonderful memories during your stay.

8/10 Buono

Krystle

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 2 apr 2024
Hello Krystle, We appreciate you choosing our hotel for your stay! If you have any feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another memorable experience.

10/10 Eccellente

Kelsey

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was great
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 29 mar 2024
Hello Kelsey,We are delighted to hear that you had a great experience during your stay with us! We appreciate your kind words and hope to welcome you back again soon for another enjoyable visit.

10/10 Eccellente

Michael

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Basic highway accomodation, good for an overnight stay.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Hello Michael,We appreciate you taking the time to share your feedback with us. We are pleased to hear that our hotel served its purpose as a convenient stop for your travels. If you have any suggestions for ways we can enhance our guests' experiences, please feel free to let us know.

10/10 Eccellente

James, Palmer Lake

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had our dog with us. It was very convenient, clean and quiet, and worked out great.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 22 mar 2024
Hello James,We're pleased to hear that you and your furry friend enjoyed your stay with us. Providing a comfortable and peaceful experience is our top priority for all guests. We are happy to have met your expectations and look forward to welcoming you back in the future.

10/10 Eccellente

Monica

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Front desk lady was very friendly and pleasant.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Monica,We're delighted to hear you had a positive interaction with our front desk team. Your kind words are greatly appreciated. Thank you for sharing your experience with us.

6/10 Soddisfacente

Joshua

Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 7 apr 2024
Hello Joshua,We appreciate you choosing our hotel for your stay! Should you have any feedback you'd like to share with us, please don't hesitate to reach out. We hope to welcome you back soon for an even better experience!

10/10 Eccellente

Zugan

Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 3 apr 2024
Hello Zugan,We are delighted to hear that you had an excellent stay with us! We look forward to welcoming you back soon for another enjoyable experience at our hotel.

4/10 Scarso

Margaret

Mi è piaciuto: Personale e servizio
The water in the shower would not get hot !!! They put someone with children by me and I had to listen the crying and screaming all night
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 13 mar 2024
Hello Margaret, We apologize for any inconvenience during your stay. Our team strives to accommodate all guests carefully, and we regret to hear about the disturbance with the noise. Your feedback will be shared with the appropriate departments for further review and improvement. We hope you will consider contacting our management directly to address your concerns in more detail.

6/10 Soddisfacente

charles w johnson

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
They have got to update their pillows !
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 12 mar 2024
Hello charles w johnson, Thank you for sharing your feedback with us. We appreciate your input and will take it into consideration for future improvements to our services. If you have any further comments or suggestions, please do not hesitate to reach out to us directly.

10/10 Eccellente

WeiShu

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Smoke free, nice staff, affordable option outside of BRLA. Super recommended!!
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 6 mar 2024
Hello WeiShu,We appreciate your positive feedback on our smoke-free policy, friendly team, and competitive rates. Thank you for recommending us as a top choice near BRLA. We hope to welcome you back for another great stay soon.

6/10 Soddisfacente

Eric

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Did not like how they require a $100 deposit in cash only.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 3 mar 2024
Hello Eric,We are sorry to hear about your experience with our deposit policy. Your feedback is valued, and we will share it with our team for review. For any further concerns, please reach out to our management directly. Thank you for your comments.

8/10 Buono

Mitchell

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The air conditioning unit was noisy.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 3 mar 2024
Hello Mitchell,We appreciate your feedback regarding the noisy air conditioning unit. Your comments have been noted for future improvements.

8/10 Buono

JEFFERY

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great room, very comfortable bed.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 2 mar 2024
Hello JEFFERY,We are delighted to hear that you found your room comfortable with a great bed. Your comfort is our priority, and we're pleased you enjoyed your stay with us. Thank you for choosing our hotel for your accommodation needs.

4/10 Scarso

James E Hammonds

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
The first thing that caught my attention was they wanted a cash deposit for incidentals instead of a credit card ($100.00). Who does that? I have stayed in number of La Quinta Inn's but I won't be doing so again. It was noisy and the gym was a joke. Staff was good and breakfast was disappointing.
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 2 mar 2024
Hello James E Hammonds, We regret to hear about your disappointment with the deposit process and the noise levels during your stay. We appreciate your feedback regarding the gym and breakfast, as we are always looking for ways to improve our guests' experience. Thank you for acknowledging our staff's efforts during your visit. Your comments will be shared with the team for further review.

6/10 Soddisfacente

Stephanie

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
It’s okay for a night, the place is outdated. Breakfast was good but the yogurt was expired.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 29 feb 2024
Hello Stephanie, We appreciate your feedback and will share it with our team for improvement. Our breakfast options are usually well-received, and we'll address the yogurt concern. If you have any further comments, please feel free to reach out to us.

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was a clean nice environment
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 28 feb 2024
Hello Michael,We are delighted to hear that you found our hotel to be clean and pleasant during your stay. Our team takes great pride in maintaining a welcoming atmosphere for all our guests. Should you have any further feedback or inquiries, please feel free to reach out to management. Thank you for choosing to stay with us.

10/10 Eccellente

Nerissa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 29 feb 2024
Hello Nerissa,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another amazing experience.

10/10 Eccellente

Joseph

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Great stay
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 28 feb 2024
Hello Joseph,We are delighted to hear that you had a great stay with us. Should you have any feedback or concerns, please feel free to reach out to our management team directly for further assistance. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

10/10 Eccellente

Kevin

Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Kevin,Thank you for choosing to stay with us! We are thrilled to hear that you had a wonderful experience at our hotel. If you have any further feedback to share, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

4/10 Scarso

Bruce

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Staff not friendly. Made me feel bad. Required $100 cash deposit at check in Breakfast was poor. Tub in bad shape No coffee in room
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 22 feb 2024
Hello Bruce, We appreciate your feedback and apologize for any inconvenience caused. Our team aims to provide a welcoming atmosphere for all guests. Please note that the cash deposit is a standard procedure. We value input on our breakfast offerings and will review this internally. The maintenance team will inspect the tub, and we'll assess our room amenities.

10/10 Eccellente

April

Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 22 mar 2024
Hello April,We are thrilled to hear that you had a wonderful experience during your stay with us! Our team looks forward to welcoming you back again in the future.

8/10 Buono

Christine, Indianapolis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 17 feb 2024
Hello Christine,We're thrilled to hear you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 Eccellente

Michael

Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Michael,Thanks for choosing us. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Eccellente

Ivana

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay!
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 6 feb 2024
Hello Ivana,Thank you for your feedback! We're thrilled to hear that you had a great stay with us. We strive to provide exceptional experiences for all of our guests. We appreciate you choosing our hotel and hope to welcome you back in the future for another enjoyable stay.

10/10 Eccellente

Deana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Everything was good, except for the people staying down the hallway that decided to slam doors all night long.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 30 gen 2024
Hello Deana,We apologize for any inconvenience caused by the noise disturbance during your stay. We strive to create a peaceful environment for all our guests and encourage them to respect each other's quiet enjoyment. We appreciate your feedback and will address this matter with our team to ensure a more peaceful atmosphere in the future. Thank you for bringing this to our attention.

8/10 Buono

Lakin

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 27 gen 2024
Hello Lakin,Thank you for choosing to stay with us! We hope you had a pleasant experience at our hotel. If you have any feedback or suggestions to share, please reach out to us directly. We value your input and would love to hear from you.

8/10 Buono

Manuel

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 17 gen 2024
Hello Manuel,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a positive experience during your time with us. If you have any additional feedback or suggestions, we encourage you to reach out to us directly so that we can continue to improve our services. We hope to have the opportunity to welcome you back in the future.

6/10 Soddisfacente

Staci

Mi è piaciuto: Pulizia
Won't stay again
The floors were squeaky and extremely loud. We could hear everyone walking. Very loud hotel. Beds were comfy, pillows were not.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 10 gen 2024
Hello Staci,Thank you for sharing your feedback with us. We appreciate your kind words about our comfy beds. However, we apologize for any inconvenience caused by the noise from the squeaky floors. We aim to provide a peaceful stay for all our guests and will address this matter with our team. We hope to welcome you back for an improved experience in the future.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 10 gen 2024
Dear Guest,We appreciate you choosing our hotel for your recent stay. We would like to express our gratitude for your positive rating. If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back in the future.

2/10 Terribile

Yamilde

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Overpriced for the area. Room has not had a good cleaning in a long time. There was black mold on the bathroom curtain, tile floor lifting.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 9 gen 2024
Hello Yamilde,We appreciate you taking the time to provide us with feedback on your recent stay. We apologize for any inconvenience you may have experienced. Our housekeeping team strives to provide a clean and comfortable environment, and we will address your concerns with them. We thank you for bringing these issues to our attention and we will work to improve our maintenance standards.

10/10 Eccellente

Dekeshia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 8 gen 2024
Hello Dekeshia,We are thrilled to hear that you enjoyed your recent stay with us! It is always a pleasure to receive such positive ratings. If you have any further feedback or suggestions to enhance your experience even more, please do not hesitate to contact us directly. We hope to welcome you back in the near future for another exceptional stay!

10/10 Eccellente

Vanessa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 23 dic 2023
Hello Vanessa,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

10/10 Eccellente

Dennis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 19 dic 2023
Hello Dennis, We are delighted to hear that you had an exceptional experience during your recent stay with us. We appreciate your positive rating and hope to welcome you back in the near future for another memorable stay. If you have any further feedback or suggestions, please do not hesitate to reach out to us directly.

10/10 Eccellente

LaDonna

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The night clerk was so sweet and helpful. The room was very nice and clean. I would definitely stay here again.
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 13 dic 2023
Hello LaDonna,Thank you for your kind words about our dedicated night clerk and the cleanliness of our rooms. We strive to provide exceptional service and a comfortable stay for all our guests, and we're delighted you had a positive experience. We look forward to welcoming you back in the future.

10/10 Eccellente

GEORGE VAN DE

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a dicembre 2023
Risposta di Manager, il giorno 12 dic 2023
Hello GEORGE VAN DE,We are delighted to hear that you had a wonderful stay at our hotel. We strive to provide exceptional service and it's great to know that we met your expectations. If you have any further comments or suggestions, we would love to hear them. Please feel free to reach out to us anytime. We hope to welcome you back soon!

10/10 Eccellente

AnhHue

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean and comfortable hotel near highway exit. Close to some fast food restaurants and other stores. Staffs are friendly and check in was quick. I stopped here regularly on my way to TX.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 12 dic 2023
Hello AnhHue,Thank you for choosing our hotel as your regular stop on your travels to Texas. We are delighted to hear that you found our hotel clean and comfortable, and that our friendly staff made your check-in process quick and efficient. We appreciate your positive feedback and hope to welcome you back again soon.

6/10 Soddisfacente

Shannon

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We arrived at 9pm and had a smooth check in. Got a call from the front desk at 9:15pm rudely telling me that my children were walking around too loudly and the people below were trying to sleep. I had to keep my 3&5 year old confined to the bed to avoid disturbing our “neighbors”. If it had been after 10 and my kids were being excessively loud I would understand, but settling in directly after arriving… not cool. The beds left a lot to be desired but they were clean, as was the room. The breakfast was decent- waffle maker, basic cereal, scrambled eggs & sausage. The morning staff were very kind, allowing us to switch an action movie for a kids show at breakfast. They made the rest of our experience very pleasant and were kind to our children. We left without any further incident.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 6 dic 2023
Hello Shannon, Thank you for taking the time to share your experience with us. We apologize for any inconvenience caused by the phone call regarding noise disturbances. We understand how important it is to settle in comfortably upon arrival. We appreciate your feedback regarding the beds and would like to assure you that we are continuously working to improve our guests' comfort. It's great to hear that our breakfast offerings were to your satisfaction. We will pass along your kind words to our morning staff. We hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

Lionel

Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 14 dic 2023
Hello Lionel,We're thrilled to hear that you had a great experience during your stay with us! We greatly appreciate your support and hope to welcome you back in the future.