Hotel vicino a Walnut Dog Park - Rome

“The staff was not helpful from the start. I had specifically asked for an accessible room and it seemed like I was asking for the world. We rented 3 rooms- one had dead spiders, one had hair on one bed and there was a wad of hair in the shower, and the accessible room had a shower that had no lid to contain the water so it was super slippery! I asked for laundry bags and the front desk lady glared and said I am out of those- do you want a garbage bag? The AC was so bad in all 3 rooms making...

“Friendly check in and great g help finding a place for dinner, decent breakfast and clean room. Overall a great stay and I'd stay here again going through the area.”

“TV was terrible. Food was not good.”

“Breakfast wasn’t until 6:30.. I had to be at work at that time”

“Convenient to places i needed at the time.”

“Fine hotel”

“Started off with problems with the system when checking in and ended up having my card locked due to the staff having me swiped it so many times. Parking is also $10 a day in a parking garage that you’re suppose to park on level 5,6,or 7 that an elevator doesn’t work on so you have to walk the stairs with all your belongings. Then there was roaches in the pool area as well as the hallway walls, when brought to the staffs attention she said she“we’ve been waiting for pest control all week” Then...

“The front desk staff was extremely polite and helpful! I gave a 3 star only because when asking the housekeeper for a garbage bag, she said she didn’t speak English. As I walked and pointed to what I needed, she replied “one or two? Ok thank you have a good evening “ then she rolled her eyes at me when I was just trying to do HER a favor.”

“Room smelled. No kleenex in room. When asking for kleenex front desk said they would have them sent to our room but never came. Paint peeling everywhere .”

“My stay was great! Everything I needed was in reach, the rooms were comfortable. I really love the lobby area as it has a nice street view and is really relaxing. The process for check in was seamless, the front desk person was professional and courteous.”

“The hotel is nice and the rooms are clean. I only had an issue with housekeeping. They came in and made the bed but didn't take dirty towels or replace with clean ones. I had to take out the trash myself”

“It would take a little bit more to do a better cleaning.”