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Recensioni per Holiday Inn National Airport/Crystal City, an IHG Hotel

3.5 out of 5
Holiday Inn National Airport/Crystal City, an IHG Hotel
2650 Richmond Highway, Arlington, VA

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 662 su 1479 recensioni" "
Valutazione di 8 - Buono. 395 su 1479 recensioni" "
Valutazione di 6 - Soddisfacente. 208 su 1479 recensioni" "
Valutazione di 4 - Scarso. 110 su 1479 recensioni" "
Valutazione di 2 - Terribile. 104 su 1479 recensioni" "

8,2/10

Pulizia

8,4/10

Personale e servizio

7,6/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

8/10 Buono

thomas, tezze sul brenta

Viaggio con la famiglia
La navetta aeroportuale, a pochi passi dai locali x mangiare.1 km x raggiungere la metro
Soggiorno di 8 notti ad agosto 2022
Risposta di Jonathon, il giorno 30 ago 2022
Thank you for your feedback and hope to see you again soon.

10/10 Eccellente

Hyeon

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
good
Soggiorno di 1 notte a febbraio 2024

8/10 Buono

John Edward Huyer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The phone/alarm clock didn't work.
Soggiorno di 2 notti a maggio 2024

10/10 Eccellente

Rj

Easy check in process
Soggiorno di 1 notte a maggio 2024

8/10 Buono

Ernesto, San Juan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a maggio 2024

8/10 Buono

Ernesto, San Juan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Buena propiedad y muy buen servicio. Falta atención a detalles en cuento a limpieza y mobiliario. El aparato instalado en la pared de la habitación para aguantar la plancha se cayo tan pronto agarré la plancha. La alfombra del pasillo del piso 11 donde me quedé necesita cambio por tener areas rotas que están cubriendo con cinta adhesiva.
Soggiorno di 4 notti a maggio 2024

8/10 Buono

Ayisha, Hamilton Parish

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

bob

Convenient
Soggiorno di 1 notte a maggio 2024
Risposta di Tyreek Graham| Area Assistant Front Office Manager, il giorno 6 mag 2024
Dear bob,Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

6/10 Soddisfacente

Talib

Mi è piaciuto: Personale e servizio
Soggiorno di 2 notti a maggio 2024

8/10 Buono

Tandi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient
Soggiorno di 3 notti a maggio 2024
Risposta di Tyreek Graham| Area Assistant Front Office Manager, il giorno 6 mag 2024
Dear Tandi,Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

6/10 Soddisfacente

Akiera, suitland

Mi è piaciuto: Personale e servizio e servizi
wasn’t a pleasant area for a women traveling by herself .
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

EDGARDO

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2024

4/10 Scarso

Peter

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio
Ok room but no continental breakfast....
Soggiorno di 1 notte a maggio 2024
Risposta di Tyreek Graham| Area Assistant Front Office Manager, il giorno 5 mag 2024
Dear Peter,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn NATIONAL AIRPORT/CRYSTAL CITY.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at the hotel.

6/10 Soddisfacente

Lamia

Viaggio di lavoro, Viaggio con la famiglia
Our phone didn’t work. Our shower mat was taken. The air filters didn’t seem to be working, woke up every day with congestion.
Soggiorno di 3 notti ad aprile 2024
Risposta di Sayed Seddik | Guest Service Supervisor, il giorno 5 mag 2024
Dear LamiaI recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience of phone and shower is an isolated incident.I hope you choose to stay with us again, whenever your travels bring you back to the area.

10/10 Eccellente

Claire

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Quiet location with onsite parking. Staff friendly. Nice hotel
Soggiorno di 1 notte a maggio 2024
Risposta di Sayed Seddik | Guest Service Supervisor, il giorno 5 mag 2024
Dear ClaireThank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you!In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

10/10 Eccellente

Robert

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very convenient location to Reagan International.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sayed Seddik | Guest Service Supervisor, il giorno 5 mag 2024
Dear Robert Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you!In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

10/10 Eccellente

Suzette

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I liked the airport shuttle convenience. I also liked the staff, very friendly and helpful. I didn't like the breakfast option, too expensive for what was offered.
Soggiorno di 4 notti ad aprile 2024
Risposta di Sayed Seddik | Guest Service Supervisor, il giorno 5 mag 2024
Dear Suzette Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you!In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

10/10 Eccellente

Wayne

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I apréciate the cleanliness and great customer service of the staff and very convenient location
Soggiorno di 3 notti ad aprile 2024
Risposta di Tyreek Graham| Area Assistant Front Office Manager, il giorno 30 apr 2024
Dear Wayne,Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

10/10 Eccellente

Denny

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Tyreek Graham| Area Assistant Front Office Manager, il giorno 30 apr 2024
Dear Denny,Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

8/10 Buono

Cynthia

Both restaurants were terrible. Elevators shook side to side and I got stuck twice in #1 car. Room was not as nice as shown on website. Wallpaper at ceiling in sections was terrible. Draws in dresser would not stay shut. Would not recommend or stay here every again
Soggiorno di 4 notti ad aprile 2024
Risposta di Tyreek Graham| Area Assistant Front Office Manager, il giorno 29 apr 2024
Dear Cynthia,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn NATIONAL AIRPORT/CRYSTAL CITY.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at the hotel.Sincerely,Tyreek Graham

8/10 Buono

Thomas Charles

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good
Soggiorno di 2 notti ad aprile 2024
Risposta di Chuda, il giorno 27 apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Eccellente

Bradley

Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Samantha

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great area close to restaurants and shopping and the metro. Staff was very helpful and accomodating
Soggiorno di 3 notti ad aprile 2024
Risposta di Tyreek Graham| Area Assistant Front Office Manager, il giorno 26 apr 2024
Dear Samantha, Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

10/10 Eccellente

Kimberly

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Clean and comfortable room, the staff were very helpful and friendly, and the pub restaurant was wonderful! The shuttle driver was so accommodating and helpful as well. Highly recommend.
Soggiorno di 1 notte ad aprile 2024
Risposta di Chuda, il giorno 27 apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

6/10 Soddisfacente

Kimberly

Viaggio di lavoro
Mi è piaciuto: Pulizia e servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
3 elevators and only 1 worked. Parking garage doesn’t print receipts. One of the days there was Front desk Staff from other location working here with no knowledge of this location. 2 of my other days there was Front desk staff that was new, also lack knowledge and was not helpful.
Soggiorno di 3 notti ad aprile 2024
Risposta di Tyreek Graham| Area Assistant Front Office Manager, il giorno 26 apr 2024
Dear Kimberly, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel. Sincerely, Tyreek Graham

8/10 Buono

KUNJAN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Tyreek Graham| Area Assistant Front Office Manager, il giorno 26 apr 2024
Dear KUNJAN, Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

10/10 Eccellente

Gloria

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Met my needs so was good
Soggiorno di 1 notte ad aprile 2024
Risposta di Tyreek Graham| Area Assistant Front Office Manager, il giorno 22 apr 2024
Dear Gloria,Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

10/10 Eccellente

Elizabeth

Soggiorno di 1 notte ad aprile 2024

6/10 Soddisfacente

Brian

Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Dean

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Area around the Motel is dirty
Soggiorno di 1 notte ad aprile 2024
Risposta di Tyreek Graham| Area Assistant Front Office Manager, il giorno 22 apr 2024
Dear Dean,Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

6/10 Soddisfacente

sharla

Soggiorno di 3 notti ad aprile 2024

10/10 Eccellente

Ruth Wairimu

Mi è piaciuto: Personale e servizio
Soggiorno di 4 notti ad aprile 2024
Risposta di Tyreek Graham| Area Assistant Front Office Manager, il giorno 22 apr 2024
Dear Ruth Wairimu,Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

6/10 Soddisfacente

Norman

Soggiorno di 1 notte ad aprile 2024

6/10 Soddisfacente

Karen

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Our first room had a flooded bathroom, our next room was clean, unfortunately the bathroom fan made a terrible noise and the bathroom sink was almost impossible to turn on. The hotel is close to DC so an UBER is $10-$15. The bed was great, but the pillows were terrible. The laundry was clean and not busy, grocery delivery was free if you need supplies. WARNING - the parking lot is very tight and not all vehicles will be able to access it.
Risposta di Tyreek Graham| Area Assistant Front Office Manager, il giorno 19 apr 2024
Dear Karen,Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.

10/10 Eccellente

Mark

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a good experience.
Soggiorno di 1 notte ad aprile 2024
Risposta di Tyreek Graham| Area Assistant Front Office Manager, il giorno 19 apr 2024
Dear Mark,Thank you for taking the time to tell us about your experience at Crowne Plaza CRYSTAL CITY-WASHINGTON, D.C..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at hotel.

8/10 Buono

Timothy James, Northridge

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location, close to transportation and 5 minutes to DCA airport.
Soggiorno di 2 notti ad aprile 2024
Risposta di Tyreek Graham| Area Assistant Front Office Manager, il giorno 19 apr 2024
Dear Timothy James,Thank you for taking the time to tell us about your experience at Crowne Plaza CRYSTAL CITY-WASHINGTON, D.C..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at the hotel.

10/10 Eccellente

Kelly

Soggiorno di 3 notti ad aprile 2024
Risposta di Tyreek Graham| Area Assistant Front Office Manager, il giorno 5 mag 2024
Dear Kelly,Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

8/10 Buono

Ronald

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The room was fine, but the area around the hotel was not so good. The only restaurant within comfortable walking distance is McDonals.
Soggiorno di 4 notti ad aprile 2024
Risposta di Tyreek Graham| Area Assistant Front Office Manager, il giorno 19 apr 2024
Dear Ronald,Thank you for taking the time to tell us about your experience at Crowne Plaza CRYSTAL CITY-WASHINGTON, D.C..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at hotel.

6/10 Soddisfacente

Sandra

Viaggio con la famiglia
Non mi è piaciuto: Servizi
No coffee in the lobby for guest in the mornings. Very limited parking for guest. Non guest use the parking lot.
Soggiorno di 3 notti ad aprile 2024
Risposta di Tyreek Graham| Area Assistant Front Office Manager, il giorno 14 apr 2024
Dear Sandra,Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.Sincerely,Tyreek Graham

6/10 Soddisfacente

Robert

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
I would give this hotel a 2.5 star rating if that was a choice. It was noisy, dirty, run down and smelly. Close to the airport but a shuttle service that didn't run often enough.
Soggiorno di 1 notte ad aprile 2024
Risposta di Tyreek Graham| Area Assistant Front Office Manager, il giorno 14 apr 2024
Dear Robert,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn NATIONAL AIRPORT/CRYSTAL CITY.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at the hotel.Sincerely,Tyreek Graham

8/10 Buono

Randolph

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I liked the location being near Reagan airport. Really not many places that you can walk to, a few restaurants. Also, not an easy or safe walk to the nearest Metro station. A "Gentleman's" club is one of the things you can walk to, but not one that I prefer in the neighborhoods of my hotel stays.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sayed Seddik | Guest Service Supervisor, il giorno 12 apr 2024
Dear RandolphThank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you!In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

10/10 Eccellente

Angelica

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The breakfast buffet was delicious and the staff was very friendly. All the staff was friendly and helpful.
Soggiorno di 3 notti ad aprile 2024
Risposta di Sayed Seddik | Guest Service Supervisor, il giorno 12 apr 2024
Dear Angelica,Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you!In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

2/10 Terribile

ZIQIAN, CHICAGO

Soggiorno di 1 notte ad aprile 2024
Risposta di Tyreek Graham| Area Assistant Front Office Manager, il giorno 30 apr 2024
Dear Ziqian,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn NATIONAL AIRPORT/CRYSTAL CITY.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at the hotel.

8/10 Buono

Malika

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Sayed Seddik | Guest Service Supervisor, il giorno 12 apr 2024
Dear Malika Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you!In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

8/10 Buono

Christina, Burlington

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Sayed Seddik | Guest Service Supervisor, il giorno 12 apr 2024
Dear ChristinaThank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you!In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

10/10 Eccellente

Norris

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Noteworthy customer service
Soggiorno di 1 notte a febbraio 2024
Risposta di Sayed Seddik | Guest Service Supervisor, il giorno 12 apr 2024
Dear NorrisThank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you!In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

4/10 Scarso

Michelle A

Viaggio con la famiglia
Non mi è piaciuto: Servizi
The hotel windows were filthy. The garage ground which is “A” had trash in different spots. The garbage lobby entrance needed to be cleaned. I don’t know what the staff were doing - cleaning wasn’t one of them. Breakfast cost $18 per day. It’s not worth it. Go do a restaurant instead. McDonald is next door. In this city I had to pay .50 to park for 10 minutes to go into Walgreens. The elevator - let’s not go there. SMH u have to wait longer than average for the hotel. Packed like sardines.
Soggiorno di 3 notti a marzo 2024
Risposta di Tyreek Graham| Area Assistant Front Office Manager, il giorno 6 apr 2024
Dear Michelle A,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn NATIONAL AIRPORT/CRYSTAL CITY.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at the hotel

8/10 Buono

TOSHIYUKI

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Tyreek Graham| Area Assistant Front Office Manager, il giorno 7 apr 2024
Dear TOSHIYUKI,Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!

6/10 Soddisfacente

hyejung

Soggiorno di 1 notte ad aprile 2024
Risposta di Tyreek Graham| Area Assistant Front Office Manager, il giorno 26 apr 2024
Dear hyejung, Thank you for taking the time to tell us about your experience at Holiday Inn National Airport-WASHINGTON, D.C.. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope you will give us the chance to serve you again. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel. Sincerely, Tyreek Graham

10/10 Eccellente

Bob

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Traffic is hard to survive
Soggiorno di 1 notte a marzo 2024
Risposta di Tyreek Graham| Area Assistant Front Office Manager, il giorno 6 apr 2024
Dear Bob,Thank you for taking time out of your day to leave such a nice review about our hotel! It was a pleasure serving you! In the case your travels bring you back to the area, we will be more than happy to welcome you back to our hotel! Thanks for choosing us!