Facciata della struttura

Recensioni per Best Western Plus Port of Camas - Washougal Convention Center

2.5 out of 5

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 470 su 841 recensioni" "
Valutazione di 8 - Buono. 243 su 841 recensioni" "
Valutazione di 6 - Soddisfacente. 90 su 841 recensioni" "
Valutazione di 4 - Scarso. 19 su 841 recensioni" "
Valutazione di 2 - Terribile. 19 su 841 recensioni" "

9,2/10

Pulizia

9,0/10

Personale e servizio

8,8/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Nancy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024
Risposta di Hotel Manager , il giorno 16 mag 2024
Dear Nancy,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

10/10 Eccellente

Elaine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and quiet place to stay. Breakfast was good. We loved the parks and nature trails behind the hotel to walk around in and enjoy the view.
Soggiorno di 1 notte a maggio 2024
Risposta di Hotel Manager, il giorno 14 mag 2024
Dear Elane ,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you found our hotel very clean and quiet and that you enjoyed our breakfast offerings. It's fantastic that you appreciated the parks and nature trails behind the hotel, which provide a peaceful and scenic environment for your walks. We hope to welcome you back again soon for another enjoyable stay!Sincerely, Hotel Manager

8/10 Buono

Sheryl

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was very nice!
Soggiorno di 1 notte a maggio 2024
Risposta di Hotel Manager , il giorno 8 mag 2024
Dear Sheryl,Thank you for your positive feedback! We're thrilled to hear that you found our property to be very nice. Your satisfaction is our priority, and we hope to have the pleasure of hosting you again soon! Sincerely, Hotel Manager

10/10 Eccellente

JoAnne, Winchester

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful hotel staff scenary very enjoyable
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager , il giorno 30 apr 2024
Dear JoAnne,Thank you for your kind words. We're delighted to hear that you had a wonderful experience at our hotel. Our staff takes great pride in providing excellent service, and we're thrilled that you found the scenery enjoyable. Your feedback means a lot to us, and we look forward to welcoming you back for another memorable stay in the future.Sincerely, Hotel Manager

10/10 Eccellente

Emilie

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A walking park nearby.
Soggiorno di 3 notti ad aprile 2024
Risposta di Hotel Manager , il giorno 29 apr 2024
Dear Emilie,It's great to hear that you found a walking park nearby! Exploring the surrounding area can be a wonderful addition to your stay. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area.Sincerely, Hotel Manager

10/10 Eccellente

Melissa

Viaggio con la famiglia
This property is conveniently located to the town of Washougal and is right on the waterfront with a great walkway to get some exercise or just view the beauty of the area. Very clean and friendly staff and the breakfast is very filling and fresh.
Soggiorno di 3 notti ad aprile 2024
Risposta di Hotel Manager , il giorno 17 apr 2024
Dear Melissa,Thank you for your glowing review! We're delighted to hear that you enjoyed our convenient location near Washougal town and the beautiful waterfront views. It's wonderful to know that you found our property clean with friendly staff and that you appreciated our filling and fresh breakfast offerings. We hope to welcome you back soon for another enjoyable stay.Sincerely, Hotel Manager

10/10 Eccellente

Teddy

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Spectacular
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager , il giorno 15 apr 2024
Dear Teddy,Thank you for your nice comment. We're thrilled to hear that you found your experience spectacular! Your satisfaction is our top priority, and we're delighted that we were able to exceed your expectations. We look forward to welcoming you back for another spectacular stay in the future!Sincerely,Hotel Manager

6/10 Soddisfacente

Francie

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Third time i stayed there. First 2 times, same room, same issue, torn upholstery, and shower dribbled. I reported it both times. Different room this time, water was luke warm. Told front desk about it. He said oh thats as warm as it gets, people complain about it all the time. Its our number one complaint. I wont be staying at this property anymore.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager , il giorno 8 apr 2024
Dear Francie,We're truly sorry to hear about the recurring issues you experienced during your stay at our property. It's disappointing to hear that these issues were not resolved despite being reported multiple times. We understand your frustration and regret that we were unable to meet your expectations. Your feedback is invaluable to us, and we will take immediate action to address these concerns and ensure that they are resolved for future guests. We apologize for any inconvenience and hope to have the opportunity to regain your trust in the future. Sincerely, Hotel Manager

10/10 Eccellente

Robert

Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 25 apr 2024
Dear Guest,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out 5 ratings. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. You are welcome again.Sincerely,Hotel Manager

8/10 Buono

Jennifer

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful quiet location: room was nice and big, bit needed some maintenance (broken shower head, lamp plug and dirty behind the sofa when i checked on it) was a great place to stay.
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager , il giorno 23 mar 2024
Dear Jennifer,We're delighted to hear that you enjoyed the beautiful and quiet location of our hotel and that you found the room spacious and comfortable. Your feedback regarding the maintenance and housekeeping issues is invaluable to us, and we apologize for any inconvenience caused. Rest assured, we will address these concerns promptly to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back soon.Sincerely, Hotel Manager

10/10 Eccellente

Jeremy

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager , il giorno 23 mar 2024
Dear Jeremy,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Eccellente

Larry

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager , il giorno 18 mar 2024
Dear Larry,Thank you very much for your stay. We're delighted to hear that you had a great stay with us! Providing a positive experience for our guests is our top priority, and we're glad we could meet your expectations. We look forward to serving you again in the future.Sincerely, Hotel Manager

10/10 Eccellente

William

Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager , il giorno 4 apr 2024
Dear William,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

6/10 Soddisfacente

Carlos

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 12 mar 2024
"Dear Guest,Thanks so much for your very kind feedback. I sincerely appreciate your 3 star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager

10/10 Eccellente

James, Burien

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager , il giorno 11 mar 2024
Dear James,We're thrilled to hear that you had a great experience! We appreciate your positive feedback and look forward to welcoming you back for another great stay in the future.Sincerely, Hotel Manager

10/10 Eccellente

rajesh

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager , il giorno 5 mar 2024
Dear Rajesh, Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and it motivates us to serve better. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Eccellente

Salman, Woodinville

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good value for the money Clean rooms. Bathrooms could have been a bit more spacious but overall friendly staff and free breakfast so a good value
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager , il giorno 4 mar 2024
Dear Salman,Thank you for taking the time to share your positive feedback with us! We're delighted to hear that you found our hotel to be a good value for the money. We appreciate your understanding about the room size and are pleased that you found the rooms clean. Your kind words about our friendly staff and complimentary breakfast are truly appreciated. We look forward to the opportunity to welcome you back and provide another enjoyable experience.Sincerely, Hotel Manager

10/10 Eccellente

Dipti

Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager , il giorno 23 mar 2024
Dear Dipti,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

10/10 Eccellente

Krishna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager , il giorno 4 mar 2024
Dear Krishna,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again.Sincerely, Hotel Manager

8/10 Buono

Wendy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean. Good breakfast. Definitely will stay again
Soggiorno di 2 notti a febbraio 2024
Risposta di Hotel Manager, il giorno 2 mar 2024
Dear Wendy,Thank you for your positive feedback! We're delighted to hear that you found our hotel very clean, enjoyed the breakfast, and plan to stay with us again. We are excited to read such a wonderful comment about your stay. It is heartening to hear the satisfaction of our guests. The entire hotel team will be looking forward to welcoming you back soon.Sincerely, Hotel Manager

8/10 Buono

Kim, Summerville

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was a nice room for the price. We were just there one night for medical reasons.
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 24 feb 2024
Dear Kim,Thank you for your feedback. We're pleased to hear that you found the room enjoyable, especially considering the price. We hope your short stay for medical reasons was comfortable. Sincerely, Hotel Manager

6/10 Soddisfacente

Rachel

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Messy room
When we checked into a room, both mattress of the bed were on the walls and the room was not put together, it was taken apart to do something in there. A BIG MESS!!!
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 13 feb 2024
Dear Rachel,We sincerely apologize for the inconvenience you experienced during your check-in. This is certainly not the standard of service we aim to provide. It seems there was a mistake or miscommunication in the room preparation process, leading to a less-than-ideal situation upon your arrival. Please rest assured that we take your feedback seriously, and we will investigate the matter to ensure it doesn't happen again in the future. We appreciate your understanding and hope to have the opportunity to make it up to you with a more seamless and enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Eccellente

Adam

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We enjoyed our stay. Staff is excellent. Breakfast was excellent. The pool , hot tub, and sauna are excellent. That's, right, I said sauna. An excellent touch. Great location right next to a well kept park on the Columbia with walking trails and gorgeous views of Mt. Hood (my wife said it was Mt. Hood anyway) the other side of ths hotel was a nice spot to launch and dock your boat (not part of the hotel property). Pet friendly.
Soggiorno di 2 notti a febbraio 2024
Risposta di Hotel Manager, il giorno 12 feb 2024
Dear Adam,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay and that our staff, breakfast, pool, hot tub, and sauna all contributed to a memorable visit. It's great to know that the hotel's location near a well-kept park with walking trails and stunning views added to your overall enjoyment. We appreciate your feedback and are pleased to be a pet-friendly destination for you. We look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

10/10 Eccellente

Katie, Camas

Viaggio di coppia
.
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 12 feb 2024
Dear Katie,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

8/10 Buono

Joy

Soggiorno di 2 notti a febbraio 2024
Risposta di Hotel Manager , il giorno 21 mar 2024
Dear Guest,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon.Sincerely, Hotel Manager

10/10 Eccellente

Nancy

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
The room was quiet - A few things could be improved- the carpet was dirty and tattered at the entrance to the bathroom, although there were several lamps the lighting was dark and the pillows were the lumpiest I’ve ever encountered in a hotel room. Please invest in new pillows!
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 6 feb 2024
Dear Nancy,We're pleased to hear that the room was quiet. However, we apologize for the issues you encountered, including the condition of the carpet, the dim lighting, and the discomfort with the pillows. Your observations are important to us. Rest assured, your comments will be shared with the relevant departments to address these concerns. We value your input, and we will work towards improvements, including investing in new pillows. We hope to have the opportunity to welcome you back for an improved experience in the future.Sincerely, Hotel Manager

10/10 Eccellente

Amanda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 4 feb 2024
Dear Amanda,Thank you for your excellent perfect rating! We are thrilled to hear that you had a wonderful experience. It is our goal to provide top-notch service and create memorable moments for our guests. Your feedback is greatly appreciated, and we hope to have the pleasure of hosting you again in the future for another exceptional experience. Thank you for choosing us!Sincerely, Hotel Manager

2/10 Terribile

Noah

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This property is terrible, read the fine print closely. I booked this hotel and am under the age of 21 and was denied any type of refund. I spent no more than 10 minutes trying to check in before being denied.
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager , il giorno 3 feb 2024
Dear Noah,We're truly sorry for the inconvenience you experienced during your attempt to check in. We understand the frustration of being denied due to age restrictions, and we apologize for any inconvenience this has caused. We will review our policies to ensure they are clearly communicated to guests during the booking process. Your feedback is important to us, and we appreciate you bringing this matter to our attention.Sincerely, Hotel Manager

10/10 Eccellente

Simon

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 28 gen 2024
Dear Guest,Thank you for your perfect score! We're delighted to hear that you had a fantastic experience during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back for another exceptional stay in the future.Sincerely, Hotel Manager

10/10 Eccellente

Chris

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Exceptional staff, great breakfast, wonderful hot drinks dispenser in the lobby. The hotel is right on the river, and there’s a lovely path.
Soggiorno di 4 notti a gennaio 2024
Risposta di Hotel Manager, il giorno 22 gen 2024
Dear Chris,Thank you for your stay. Appreciate your nice comments about our team, services, and hotel. Your compliments are not only rewarding but also inspiring. It is our pleasure that we were able to satisfy you. Our goal is to provide our guests with the warmest hospitality and most efficient service. We are looking forward to seeing you soon.Sincerely, Hotel Manager

10/10 Eccellente

Tom

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Last minute stop
Had to get a room as roads were closed coming back from a medical appointment in Portland. We had nothing with us for the stay. Front desk guy, gave us toothbrushes and paste. Its the little things that helped the stay better. He asked us at checkout if we needed anything else and told us safe travels back. Made an unplanned stay much better.
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 19 gen 2024
Dear Tom,Thank you very much for your stay. We're glad to have been able to make your unplanned stay better. It's heartening to hear that our front desk staff's thoughtful gestures, such as providing toothbrushes and toothpaste, contributed to a more comfortable experience. We appreciate your kind words and hope that your future travels are smooth and planned.Sincerely, Hotel Manager

2/10 Terribile

Viktoria

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia e personale e servizio
Very rude front desk person, calling himself a manager. Stayed there for work, setting up a wedding at the venue across the street. In the middle of a winter storm. After we checked out, he told us to leave and that we are not allowed in the lobby, we were waiting for the wedding to be over we needed to be somewhere. We Ended up leaving and staying at the wedding but the customer service was just inhumane.
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 14 gen 2024
Dear Guest,We apologize for the inhumane treatment you experienced. Your feedback is crucial, and we are addressing the issue to improve our customer service. We sincerely regret any discomfort caused during your stay.Sincerely, Hotel Manager

8/10 Buono

Tim

Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 10 gen 2024
Dear Tim,Thank you for your excellent rating! We're glad to hear that you had a great experience during your stay with us. We hope to have the opportunity to host you again in the future. Sincerely, Hotel Manager

10/10 Eccellente

Marife

Viaggio con la famiglia
Mi è piaciuto: Servizi
Clean and amenities
Soggiorno di 3 notti a dicembre 2023
Risposta di Hotel Manager , il giorno 1 gen 2024
Dear Marife,Thank you for the perfect 5 out of 5 rating! We're delighted to hear that you found the hotel clean and appreciated the amenities We look forward to hosting you again for another great experience!Sincerely, Hotel Manager

10/10 Eccellente

Patty

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a dicembre 2023
Risposta di Hotel Manager, il giorno 19 dic 2023
Dear Patty,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager

2/10 Terribile

Michelle

Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Manager., il giorno 9 gen 2024
Dear Michelle,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

6/10 Soddisfacente

SUDHAKAR

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Manager, il giorno 12 dic 2023
Dear SUDHAKAR,Thank you for your feedback and for taking the time to rate your experience. We would love to know how we can improve to make your next stay more enjoyable. Please feel free to share any specific suggestions or concerns with us. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great choice
Clean and quiet with a nice breakfast selection.
Soggiorno di 3 notti a dicembre 2023
Risposta di Hotel Manager , il giorno 10 dic 2023
Dear Michael,Thank you for the perfect 10 out of 10 rating! We're pleased to hear that you made a great choice and found our hotel clean and quiet, with a nice breakfast selection. We appreciate your positive feedback and look forward to hosting you again in the future!Sincerely, Hotel Manager

10/10 Eccellente

Viswanath

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
quiet and clean . decent breakfast .
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Manager, il giorno 6 dic 2023
Dear Viswanath,Thank you for your positive feedback. We're glad you appreciated the quiet, clean environment and enjoyed our breakfast offerings. Your satisfaction is important to us, and we hope to welcome you back for another pleasant stay in the future.Sincerely, Hotel Manager

10/10 Eccellente

Miguel angel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Was amazing so comfortable and feel so safe
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 7 nov 2023
Dear Miguel angel,Thank you for your perfect rating and for sharing your positive experience. We're delighted to hear that your stay was amazing, comfortable, and made you feel safe. Providing a secure and comfortable environment for our guests is a top priority, and your kind words are much appreciated. We look forward to hosting you again in the future!Sincerely, Hotel Manager

10/10 Eccellente

Don

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Washougal Visit
Nice accommodation. Friendly and helpful staff. Good breakfast selection.
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 3 nov 2023
Dear Don,Thank you for your positive feedback. We're delighted to hear that you had a nice experience with our accommodations, found our staff to be friendly and helpful, and enjoyed our breakfast selection. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Manager

10/10 Eccellente

Miriam

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean rooms, friendly staff, quick easy check-in
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 31 ott 2023
Dear Miriam,Thank you for your feedback. Your kind words mean so much to us, and we're pleased to get such great feedback from you. Your comments indicate that we're meeting our goal of serving our guests well. We look forward to welcoming you again soon.Sincerely,Hotel Manager

10/10 Eccellente

Tatiana

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It's consistent with other BW hotels I've stayed at - clean, quiet, friendly service, good breakfast. Love the coffee machine in the lobby! The hotel is next to a beautiful park by the river, close to some great dining in Camas.
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 26 ott 2023
Dear Tatiana,Thank you for your comments. We're pleased to hear that our hotel met your expectations and was consistent with your experiences at other Best Western hotels. It's great that you found the hotel clean, and quiet, and enjoyed the friendly service and good breakfast. We appreciate your positive feedback and look forward to hosting you again in the future.Sincerely,Hotel Manager

10/10 Eccellente

Nick

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 15 ott 2023
Dear Nick,We appreciate your perfect rating and are delighted to know you had a fantastic stay. Your satisfaction is important to us, and we hope to welcome you back for another great experience.Sincerely,Hotel Manager

8/10 Buono

Misty Kay

Mi è piaciuto: Personale e servizio e servizi
Comfortable bed, great selection for breakfast, friendly, cheerful and helpful staff. Could use an update on finishes and more thorough cleaning. Something was spilled down the side of one nightstand and the shower needed some scrubbing. However, overall it was clean and nice.
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 14 ott 2023
Dear Guest,Thank you for your stay. We're pleased to know you enjoyed the comfortable bed, and breakfast selection, and the friendly, helpful staff during your stay. Your feedback regarding the need for updates on finishes and more thorough cleaning is valuable, and we'll work to address these areas to ensure an even more pleasant stay for our guests. We look forward to hosting you again in the future.Sincerely,Hotel Manager

10/10 Eccellente

Tim

Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Manager, il giorno 14 ott 2023
Dear Guest,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely,Hotel Manager

10/10 Eccellente

Carrie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall this is a great place to stay. The room was clean and the staff are nice!
Soggiorno di 1 notte a settembre 2023
Risposta di Hotel Manager, il giorno 14 ott 2023
Dear Carrie,Thank you for your stay. We're delighted to hear that you had a great stay with us and found the room clean and the staff friendly. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Sincerely, Hotel Manager

8/10 Buono

MARINETTE, VANCOUVER

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It’s close to a port so there’s more noise than usual. Also there was humming noise on and off from somewhere can’t really tell where from! The breakfast was okay hot and cold and we enjoyed it except it was done at 9 am!
Soggiorno di 1 notte a settembre 2023
Risposta di Hotel Manager, il giorno 14 ott 2023
Dear Guest,Thanks for your stay and feedback and for telling us the positive and negative aspects. We apologize for the inconvenience you experienced. We hope to have the opportunity to provide you with a better experience that meets your needs in the future. Sincerely, Hotel Manager

6/10 Soddisfacente

Tad

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I like that it is right on the Columbia River, sharing property with camas boat ramp.
Soggiorno di 1 notte a luglio 2023
Risposta di Hotel Manager, il giorno 15 ott 2023
Dear Guest,We appreciate your feedback and are pleased to hear that you enjoyed our location by the Columbia River and the convenience of sharing property with the Camas boat ramp. We hope you had a great time exploring the area. If you have any suggestions for how we can improve your experience in the future, please don't hesitate to let us know.Sincerely,Hotel Manager

10/10 Eccellente

Christopher

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The property was great nice and clean
Soggiorno di 1 notte a settembre 2023
Risposta di Hotel Manager, il giorno 15 ott 2023
Dear Guest,Thank you for your excellent rating and kind words. We're thrilled to know that you found our property to be clean and enjoyable. Your satisfaction is important to us, and we look forward to welcoming you back in the future.Sincerely,Hotel Manager