Case in affitto a Waterloo

“Yes good customer service ”

“La stanza datata, il personale gentile.”

“Staff courteous and attentive”

“All was perfect, super clean room. Beautiful swimming pool. Special mention to Khadija”

“What stood out was the amazing attention to detail that the Marketing Manager (Iye Mary Kowa) demonstrated. I wanted an Hotel that was on the beach so was somewhat disappointed that the Atlantic Hotel is a beachfront accommodation. Mary however rallied her team and other managers to more than compensate for the hiatus. I would highly recommend this accommodation for its stellar staff and their professionalism. The owners are extremely lucky to have such dedicated staff and whatever they are...

“Ciao, questo è stato il mio primo viaggio a Freetown, ero in pensiero ma arrivato al hotel il direttore mi ha fatto sentire a casa mía. C’è sicurezza le 24 ore, lui è sempre disponibile, e anche il staff. La stanza perfecta, buon letto, ho dormito bene. Mí hanno lavato il vestito, portato la colazione alla stanza per fino sono andati a prendere mandarines è banana che io volevo mangiare. Sempre mi hanno chiesto se mi trovavo bene è cosa potevano fare per me? Come ho detto prima mi sono sentito a...

“It was awesome”

“Everything stood out - Staff, clean room and the amenities. However, what truly made this hotel unique was the team. Staff plays a very important part in a hotel's reputation, and every staff member I encountered were genuinely welcoming and went above and beyond to ensure my comfort. They handled everything with a smile and a "can-do" attitude. They were all so consistently helpful and attentive! I must say it's rare to find a property where every department operates with such genuine warmth.”