Appartamenti a Waubaushene

“Hello, I am writing to file a formal complaint regarding my recent stay, which unfortunately did not meet basic standards of cleanliness, safety, communication, or the services that were advertised. This situation caused significant inconvenience and negatively impacted our overall experience. Approximately a week and a half before our arrival, I attempted to contact you three times to clarify which items were included in the rental and what we needed to bring, as this information was not...

“Just towels was not in good condition ”

“After spending a day out and about, we checked in late and were disappointed to find two pillows (one was decorative) on a king sized bed for two people. And even more annoying was that it had stains all over it. Bedding was old, stained and wrinkled. Host dropped off more pillows the following day which was appreciated. We also noticed that the place was not very clean. There was a huge chunk of hair in the shower drain, soap dish was dirt, mold around the shower. Coffee maker looked like it...

“This place has a lot of potential! Accomodation was clean and updated. The kitchen lacked some supplies and while there was a fantastic air mattress for the kids, there were no blankets supplied. The pool and facilities were lovely after a day on the slopes. ”

“Issues: No bedding supplied for the pull out. Eventually partially supplied and then asked to check the dryer for it. The TV remote did not work, which you need to use the fire stick so no TV. There’s a coffee maker but no mugs. The light over the kitchenette area didn’t work. The bathroom sink drained very slowly. Initially good response from the host then nothing. Left a day early. When we informed the host we were leaving she then said she would move us to another unit but didn’t offer until...

“Great place to relax and unwind. The room was spacious and clean. Access to amenities was great. Would book again.”

“Yes very convenient,comfort and wonderful stay with the family.For sure I would like to book again for the end of the year.”

“The condo and amenities were all clean. Overall it was quiet and relaxing experience.”

“When we got there - there were no sheets or a blanket or pillows for the second bed. No soap in the bathroom and missing a bath towel. The TV did not work - the remote had corroded batteries and there was a DVD player. Not sure if there was any reception or streaming available on TV. Kitchenette had coffee maker but no coffee filters. Doors were very thin and poorly insulated - could hear our neighbours and smell their incessant cooking day and night. There’s no take out in the area which was...