Hotel per famiglie a Waxahachie

“Room was not cleaned properly. There was hair all over the bathroom floor, in the shower, in the sheets. Staff was worrried about ordering their dinner instead of checking us in. We were told the hot tub would be up and running when we stayed. It was not open. There's only a washer and dryer on floor 2 and 3 so i had to keep going back and forth between the floors to do laundry. The breakfast was fully stocked but the cook bagged up trash with gloves on and went back to cooking the food...

“The room was not entirely clean; the refrigerator was dirty, the sheets had holes, and the air conditioning filter was dirty and damaged. I reported all of this to the front desk staff, but they did not address it. I had to clean everything myself in order to stay for the duration of my visit; had I cancelled, I would not have received a refund. The price is excessive for the quality of the hotel.”