Piscina all'aperto, ombrelloni da piscina

Recensioni per Weligama Bay Resort

4.5 out of 5
Weligama Bay Resort
Matara Road, Pelena, Weligama

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 24 su 52 recensioni" "
Valutazione di 8 - Buono. 12 su 52 recensioni" "
Valutazione di 6 - Soddisfacente. 8 su 52 recensioni" "
Valutazione di 4 - Scarso. 7 su 52 recensioni" "
Valutazione di 2 - Terribile. 1 su 52 recensioni" "

8,4/10

Pulizia

8,4/10

Personale e servizio

8,0/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Jessica

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is an amazing resort with amazing ambiance and staff, direct access to the beach and a beautiful pool, we had 5 days of heaven in a villa and could not ask for anything better, everyone soo helpful and welcoming, bed super comfortable, food delicious, very central to tuk tuk around to the beaches to explore, great restaurants around and loved every moment there
Soggiorno di 3 notti a marzo 2024

10/10 Eccellente

Rafael

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing hotel just by the beach. Was in doubt between this one and the Marriott but after seeing both would go for this every day. Smaller, quieter, staff is the nicest I’ve seen and always happy to help. Room was just perfect, cleaned every day, AC, sea view and the pool and breakfast area were amazing as well.
Soggiorno di 6 notti a febbraio 2024

10/10 Eccellente

Jennifer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff were so amazing. Noticed if we skipped breakfast. Lovely lovely place. I highly recommend the welligama bay resort.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad aprile 2023

4/10 Scarso

Wisam, Brooklyn

Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The hotel is dated and in need of an update.
Soggiorno di 1 notte ad aprile 2023

8/10 Buono

Olegs

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Hotel Location with quickest access to Ocean
We were extremely happy to book this hotel for a family stay. Two bedrooms with huge beds, and huge bathroom. Its location is very good. It doesn't matter are you in swimming pool or sunbathing on sunbed, few steps and you are in the ocean. Not high waves (the highest we spot was around 1.5 meters) but kids loved to jump on it. You can rent surfboard or bodyboard on the premises. Staff is polite. Dinner menu was impressive, but we tried it once. As hotel has a great location, we tried almost all on the beach sea food restaurants at Merissa (around 7 minutes from the hotel location by TukTuk). The only issues we had is a closure time of Swimming Pool and SPA - 17:00. At other hotels where we stayed closure time was 20:00. If in future at least swimming pool closure time will be improved I would give this hotel five starts. Definitely will stay in this hotel at our further trip to SL.
View on Ocean from sunbed.
Soggiorno di 4 notti a ottobre 2022
Risposta di Dinesh Karunarathne, il giorno 2 nov 2022
Dear Mr.Oleg,Thank you for taking your time to write a review about your recent stay in Weligama Bay Resort. Each review has a value for us as we may see some ways to improve our service or we might be simply happy for positive words, for instance such as we may read in your review. And you might receive wrong information about pool & spa opening time. The Pool available every day from 7.00am to 6. 30pm and you can read this info notice we displayed next to the pool hut.And Spa opening time 8.00am to 5.00pm. and the treatment time is flexible with guest request.Once again thank you so much for your review and We would be happy to welcome you anytime in future again.We wish you all the bestWith best regardsDinesh Karunarathne

8/10 Buono

Peter

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio e servizi
Great beach front location, with adequate facilities. Some areas "tired" and in need of updating. Pool needs cleaning around the edges. Staff attentive and very friendly
Soggiorno di 9 notti a dicembre 2021

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Soggiorno di 3 notti a dicembre 2019

4/10 Scarso

Jay R

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Game Over
It is clear they are feeling the pinch from the new Marriott next door, but rather than hold the highest standards for a unique stay, things look in mild despair. The restaurant was abandoned minus one guy behind the bar on the floor. Buffet setup was half thrown around only to find out they have stopped the buffet due to low occupancy - so why not clean it up??? The front desk never answered the phone even though there was no business. & when I asked for a late check out they were more concerned with my having bought the reservation through hotels.com rather than the hotel is ENTIRELY vacant. Why rush me out when they could go out of their way to deliver superb hospitality?
Soggiorno di 1 notte a settembre 2019

10/10 Eccellente

susan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Just the ticket !
Just what we needed after a week touring. The garden villa was very clean and comfortable. The food was also splendid and the staff very accommodating.
Soggiorno di 3 notti ad agosto 2019
Risposta di Dinesh, il giorno 9 set 2019
Dear Susan, Thank you so much for your review and Looking forward to see you again in WBR. Best Regards Dinesh Karunarathne

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very friendly staff, babies and children are welcomed here
Soggiorno di 7 notti a marzo 2019

10/10 Eccellente

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location, kids pool toys Available my 4 year old loved, beautifully clean, stunning decor, great food, nice touch with the flower arrangements on bed each evening. We had an all round wonderful stay
Soggiorno di 3 notti a marzo 2019

10/10 Eccellente

Ivan,

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Très joli souvenir. Endroit charmant. Tout était parfait. Les villas sont superbes le jardin merveilleusement bien tenu, le personnel discret mais au petit soin. La nourriture est très bonne. Pantagruélique petit déjeuner. Plage superbe. Rien à redire qui puisse être changé car le seul petit bémol pour moi était les corbeaux !! J'espère revenir VITE
Soggiorno di 10 notti a febbraio 2019

8/10 Buono

Casey

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a febbraio 2019

10/10 Eccellente

Con, Ireland

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely location and great staff. Little disappointed that I had to pay extra for an extra bed when room was booked for 2 adults and 1 child aged 11.
Soggiorno di 5 notti ad agosto 2018

10/10 Eccellente

Helen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great first stop in Sri Lanka
The resort is literally on a fairly quiet stretch of beach and board rental and surf lessons were cheap. Spa is great and rooms clean and comfortable.
Soggiorno di 2 notti a marzo 2018

10/10 Eccellente

Chris, Bishop’s Stortford

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A small resort in an ideal location
We spent 5 wonderful days here and have nothing but praise for the resort, the staff and the value for money ratio. Within walking distance of Weligama and a short Tuk-tuk ride from Marissa, you are far enough out of but close enough to the hustle and bustle. Situated on the beach is perfect for decent rest and relaxation.
Soggiorno di 5 notti a marzo 2018

6/10 Soddisfacente

ウェリガマ調査隊

ビーチに面している
造りは古いが設備はそれなりに良い。 ルームサービスも品揃えが豊富。 蚊が多く常にファンの使用が必要。蚊帳は無い。

10/10 Eccellente

Sanna Maria

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Väldigt bra hotell
Bra service, nära stranden, mycket god mat, mysigt område!

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Condizioni e dotazioni della struttura
Ok hotel but
Hotel has a reasonable location at the beach, the staff are polite and nice but the wifi has never worked during our stay and the staff of the SPA did not show up for work during two consecutive days...Not recommended. There are much better alternatives in Mirissa.

6/10 Soddisfacente

Tim, Calgary, AB, Canada

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Somewhat overpriced for the facility.
This hotel is situated nicely on a beach that is great for beginner surfers. However, the rooms are a bit tired. The staff provides nice little touches like flowers on the bed, but then there are oddities like a glass dish on the night table that is cracked and chipped, and squashed mosquitos on the walls that have not been cleaned off. The restaurant is next to the beach, and breakfast was decent, but the flies are a bit crazy. All of the staff were very helpful and friendly. Bathrobes are sized for very small people - our 5'4" lady found them small so imagine me at 6'2". Cigarette burn hole in the bed sheet, shower didn't drain toward the drain but pooled at the other end. The first two nights we had some open no-name shampoo and lotion bottles which were later replaced with the more traditional screw top bottles. At the end of the day it's a decent stay but we have visited hotels in Sri Lanka for the same price that were far superior in terms of room, amenities, and quality of restaurant.

4/10 Scarso

Riccardo, Italy

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Need some maintenance !!!
First of all the good points : the beach is great and the staff is very nice !!! BUT .... the hotel seriously need some maintenance and care on several points. We are a family of 4 and so we always book 2 rooms. The 2 rooms that they gave us initially had a quite strong smell of mold . In addition to that one of the aircon was dripping water like a fountain and one of the courtains could not be raised . Very kindly they proposed us to change . We visited a junior suite . Very nice big double room , but the mold smell in the bath room was really unbearable. We finally settle for two rooms in one of the bungalows. Quite nice , also because there were much less noise from the main room. OK , still the bathrooms were a bit smelly ( seems to be a generalized issue ), still one of the courtains could not be raised , and we discover later that one of the rooms aircon was indeed working but was not producing any cold air ... and in the same room the fan regulator was borken so it was either not working or producing a noise like an airplane propeller. Result of all that : I was unable to sleep properly for 3 nights . Cleaning in the commonm area also present some opportunities for improvement . The Marriot Hotel construction site next to the Hotel generate quite some dust , which coates the common areas .... and those are not cleaned and you feet get literally coated also. Last surprise , was a couple of metal wires in the pool. So in short : disappointed !!!!

10/10 Eccellente

Simone, Zürich

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Traumhaft und unvergesslich!
Ein wunderschöner Platz zum Entspannen und Surfen. Top Service mit sehr freundlichem und hilfsbereiten Staff. Wir haben eine Villa mit Blick zum Garten gebucht, welche den Fotos auf der Seite entspricht. Sehr grosszügiges Zimmer und Bad, eine schöne Veranda zum Entspannen und nue ein Katzensprung zum Meer. Neben dem Hotel wird ein Marriott gebaut, welches in der Endphase der Bauarbeiten steht. Man hört zwar keinen Baulärm, jedoch begreifen wir nicht, dass so ein grosses Gebäude eine Baubewilligung erhalten hat. Unser Urlaub wurde dadurch aber überhaupt nicht getrübt. Wir werden garantiert wieder an einen der schönsten Plätze Sri Lankas zurückkehren.

10/10 Eccellente

Ralf, Stuttgart

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Schönes, ruhiges Resort am Strand von Weligama
Tolles Resort, nicht zu groß, sehr zuvorkommende Mitarbeiter. Die Begrüßung war sehr freundlich und herzlich, check-in sehr zügig. Die Villen sind wirklich geschmackvoll eingerichtet mit gemütlich wirkendem, dunklem Holz, genügend Platz, zwei große Schränke. Ein Highlight ist das riesige Badezimmer mit "Open-Air-Dusche". Leider wird, wie in vielen vorherigen Bewertungen berichtet, direkt neben dem Hotel ein riesiges, mehrstöckiges neues Marriott-Hotel gebaut. Leider ist es durch die Bauarbeiten etwas lauter tagsüber. Der Hotelbau ist eine wirkliche Schande und die Marriotthotelkette sollte sich schämen mit einem solchen "Bauwerk" die wunderschöne Bucht von Weligama zu verunstalten! Wie auf ausgestellten Bildern im Hotel zu sehen ist, war das Weligama Resort im Gegensatz hierzu eines der ersten Hotels in der Gegend und wurde wunderschön in die Landschaft integriert. Während der Bauarbeiten wurde es durch den Tsunami komplett zerstört und direkt wieder aufgebaut. Meiner Meinung nach lohnt es sich trotz der Einschränkung durch die Baustelle nebenan in diesem Hotel zu übernachten, es ist wirklich ein kleines, feines Resort. (Bewertung bezieht sich auf die Villen und nicht auf die Standardzimmer im Haupthaus)

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Bra vistelse
Ett härligt resort med fina "strand-villor". Perfekt strand för nybörjarsurf och perfekt för de som vill känna lugnet, utan att det är för turistigt.

8/10 Buono

Elizabeth, UK

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Could easily have spent another night here
Very chilled. On beach with lovely sand and surf

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
candidacy
Decent hotel

6/10 Soddisfacente

Per, Lidköping

Mi è piaciuto: Pulizia e comfort della camera
Bra hotell på stranden
Helt ok hotell direkt på stranden. Bodde i villa garden och detta var ett mycket trevligt boende med rymlig bungalow som vetter mot havet. Bra frukost men tyvärr tog en del slut om man åt sent. Fin strand, dock med mycket strandflugor som inte hotellet informerade om. Blev kraftigt uppätna efter 1 dag på stranden dock bra pool.

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Dirty and badly maintained place. Very sweet staff
Great location right on the beach, and beautiful hotel premises. The rooms are very dirty and unfortunately badly maintained. Barely looked like they had cleaned it from the previous guests. Dirty towels, and holes in the bed linen. Dirt on lamps, shelfs and toilet. The boys working in the reception area has no dedication at all. The guys working behind the reception are very nice and helpful. The restaurant people are lovely. Breakfast is ok. Sometimes buffet, sometimes a la carte. It was unfortunately not worth the money for us, as we paid quite a lot to stay there. And it is just overall very bad maintained. They put lovely flowers on the bed each morning, and really made an effort when we asked though. But I hope they will step it up a notch, because the location on the quiet surfer beach if awesome.

4/10 Scarso

Vincent, NY

Non mi è piaciuto: Pulizia
Hotel is nice but very poor hygiene
The hotel is nice but more than half of its rooms are empty even in popular season in December so don't book in advance as you will get a much better price when your travel date is near (or even last minutes booking) as most of the rooms are not really booked! Don't believe the booking system. The other thing to complain about is that in the morning buffet room, so many flies are flying around and on the food. The staff paid no attention to this. You can imagine how bad the kitchen can be! It would be easily overtaken by the nearby now-building Marriott unless it lowers its price by 1/3.

10/10 Eccellente

Chloe, London

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Overall a lovely place
Amazing stay, perfect spot right on the beach. Staff were great, so friendly and welcoming. Breakfast was lovely, from menu or buffet. Definitely return!

8/10 Buono

NSSER

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

10/10 Eccellente

Leanne, Sri Lanka

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
family break
We had an awesome time and would love to go back. The kids had lots of fun boogie boarding and it was fun watching the surfers. Hotel was excellently managed by the lovely and very personable Katerina and staff were very helpful. We really enjoyed the food as well. The only drawbacks for me was the building of the Marriott hotel nextdoor, which spoiled the ambience a bit and we found the beds a bit uncomfortable.

2/10 Terribile

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Construction noise out of control
Bring your noise-cancelling headphones!

8/10 Buono

Hammer, Norge

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Komfortabelt og romantisk
Det er første ganf jeg har opplev nyplukket blomster strødd over sengen hver morgen på et hotell. Kjempebra. Men baren stengete vel tidlig klokken 10 om kvelden. Burde vært lenger på et 4 stjerners hotell. Ellers flott sands strand. Stille og rolig med basseng. Men jeg hadde heldigvis leiebil ellers ville det fort bli kjedelig hvis du ønsker å komme litt rundt om kring.

10/10 Eccellente

Terry, Melb Australia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
very friendly hotel
had a very enjoyable stay, staff were great, right on beach great place for relaxing holiday food was good

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place to relax
This is an extremely nice small resort hotel. The staff was very friendly and helpful. The food was good, and the view and the beach were great. There was really only downside to this hotel, which is that there is a large building being constructed next to it, which is a bit of an eyesore and can be noisy, although it was never too bad. Nothing the hotel can do about that, though.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Große Baustelle direkt daneben!
Wir waren 2 Nächte im Weligama Bay Resort. Bei unserer Ankunft wurden wir in die Junior-Suite upgegraded, was natürlich erst mal eine positive Überraschung war. Leider muss man sagen dass der Strand eher was für Ruhesuchende ist und auch nicht so schön ist wie im naheliegenden Mirissa. Leider befand sich direkt neben dem Hotel eine Baustelle. Und jetzt kommts. Die fangen mit der Arbeit dort erst abends an. Der Baulärm ging bis um 1:15 Uhr!! An Schlaf war nicht zu denken! Darauf angesprochen wurde zwar gesagt man versuche gerade die Polizei zu informieren, jedoch passierte nichts! Auf die Bitte einen Rabatt zu geben, da ja an einen erholsamen Urlaub nicht zu denken war, wurde uns mitgeteilt dass wir ja bereits ein Upgrade erhalten haben! Aus diesem Grund kann ich das Weligama Bay resort leider zur Zeit nicht empfehlen!

8/10 Buono

Roger Chen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
worthy to see
hotel is clean and comfort, service is good. the see is clean and beautiful. this hotel is more suitable for peason who like quiet world.I stay 3 days,all is good.i like it .I like to try different feelings.

10/10 Eccellente

gareth, Wales, UK

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
great hotel
the hotel was fantastic, clean, tidy and comfortable. the staff were out of this world, nothing was to much trouble. i traveled to watch the cricket in Galle and although prices everywhere seem to be inflated the hotel was still very good value.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastic hotel
Quiet, sweet place directly on the beach, perfect for resting.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel Weligama Bay Resort
Super Lage direkt am Meer und schoener Pool

10/10 Eccellente

Michael, Brno, Czech republic

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice small hotel
Nice hotel, very clean and maintained, good food. We were in one of the Villas which are spacious and Indian style, really nice. Staff is perfect, helping and nice and the hotel has also very decent prices of trips. However, 2 comments: bathroom would need a little painting (nothing big though) and the location is not ideal (nothing much around). Nevertheless, just take a taxi to get you around Sri Lanka (regardless location of your hotel) and enjoy nice relaxing atmosphere of the hotel accompanied by very good service.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Weligama Bay Resort
A bit isolated for my liking but very relaxing and quiet if that is what you are after. Restaurant food was a little disappointing and due to where the hotel is located really didn't have the choice of eating elsewhere. However, the restaurant right on the beach was just a fantastic setting and the restaurant staff (as were all Weligama staff) were excellent. Pool area needs a bit of attention but as we were right on the beach we didn't use the pool. A gym would be good. The room was extremely comfortable and clean. Weligama Bay is a beautiful spot and swimming in the Bay a great experience. Overall a great stay.

6/10 Soddisfacente

Saeed, Saudi Arabia

Mi è piaciuto: Condizioni e dotazioni della struttura
NOT IMPRESSED and would'nt recommend it
-the resort is too far away from Colombo and I suggest staying overnight at Colombo before traveling to the resort location. -they allow astry dogs in the resort, althogh dogs are well behaved, but I did not like it. I do not like dogs any way and when these dogs are astry!!! you do not know how sick they are. -the resort is not seculuded from the beach side.(no private beach) - there is no night life in the area and it is unsafe to be outside the resort after 8pm. -very bad TV channels. no access to most western news or show channels. - the food served at the beach is good taste but cold most of the time. and because the beach front is open, flys are very present sharing your food.

6/10 Soddisfacente

Juanique, Singapore

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Great hotel if they improve their service.
Weligama Bay Resort is a fantastic hotel just a pity they allow their service to drag them down. The rooms were beautifull, clean and comfortable. It has a fantastic beach with really good surf and it is well situated to enjoy a couple of good sights and sounds of Sri Lanka. The food was good, but unfortunately inconsistent in portion sizes. Which brings me to the dissapointing part of the stay which was their overall service. The service in the restaurant was severely lacking, having to repeat orders several times and sometimes after you have finished your breakfast your eggs arrive. The housekeeping staff was friendly, however not considerate of peoples privacy as they were constantly knocking and wanting to clean after repeatedly told to come back in an hour as we were getting ready in the mornings and even after we had gone to bed at night they were knocking for no apparant reason. I booked a massage at the spa for a specific time as we were going on an excursion and had to wait almost 20 minutes for them to arrive and then cutting my treatment short with 15 minutes and still charging the full price. Weligama Bay resort has the potential to be the best if they can seriously improve their service to the standard of a 5* resort.

6/10 Soddisfacente

John, Wakefield, UK

Mi è piaciuto: Pulizia e comfort della camera
Cofortable hotel, but not 5 star
I enjoyed my stay here and had a relaxing time at the hotel. I would recommend to friends and if I was in Southern Sri Lanka would probably stay again. My only gripe would be the Restaurant. - Cutty Sark. Food was hit and miss and the waiters constantly got the orders wrong. Service was so laid back at breakfast that many people had to get their own drinks as waiter service was lackluster, slow and many waiters were downright lazy. There was also a fly infestation problem at the Cutty Sark so would recommend if you do stay take citronela candles to your meals!! Had no problems with the hotel and was impressed that this boutiques style hotel also had a lift. Unfortuanely the hotel pool as a tad small and is not helped with the broken down Jaccuzzi hat needs to be cleaned and repaired. Overall a arelaxing place, but no where near perfect or 5 star.

10/10 Eccellente

Alina, Moscow, Russia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
holidays in Sri Lanka
was great combination of beach, spa, sightseeing & shopping sunsets were unforgettable