2/10 Terribile
Amanda N.
30 lug 2025
Cottage from hell
When we got to the cottage the property was not maintained and the grass was over ankle length. We walked into the cottage and the temperature was at 30degrees Celsius and no AC as promised.They left 2 fans still in boxes uninstalled and no tools for us to put them together. When we called to complain we were told that the app clearly states no AC on property which is clearly doesn’t. And I specifically asked in the chat and they confirmed there was. We’re told to open windows and that should help, when we opened the window two of the screens fell so we couldn’t keep the windows open due to bugs and security. Fridge was broken and we lost all our groceries. They told us they would bring us a new fridge but they didn’t get it until the 3rd day of our vacation and left the old fridge behind in the middle of the very small kitchen. When I tried To go to the lake to cool down, one of the steps broke and I nearly fell over a dozen feet down. In addition alarm went off randomly, lost power due to storm which shut off the water pump, we had no water, no flashlights or candles, the couch was broken, shower door broken, fixture broken off the wall, no propane for bbq, screen door off the tracks. Owner refused to reimburse us for cottage,only paid for half the groceries, and still fighting VRBO for a refund. Worst vacation, horrible cottage, and VRBO should be ashamed to endorse it and not make us whole on our experience. Can’t upload videos here so can’t show the entire horror show.
Amanda N.
Soggiorno di 7 notti a luglio 2025