Hotel a West Frankfort

“Clean room”

“No pets”

“Yes everything was wonderful ”

“didnt swim ...ac was great”

“Clean room. Beds are firm and pillows not very fluffy. Staff was very helpful and accommodating. ”

“Loud due to being on the highway and by the airport”

“Excellent ”

“Breakfast good need turkey or chicken sausage or Bacon for people that don't eat pork.”

“Todo perfecto ”

“Great place”

“It was very clean and the recent updates are nice but the breakfast was kind of disappointing. There was hardly any selections. ”

“The breakfast was hot and fresh with a nice selection of items which included over medium eggs!!! We loved it! ”

“I was traveling with my husband and our 1.5 year old. We arrived in the evening ready to unpack and go to sleep. The front desk lady was having a bad day. She was super nice. But we arrived with the entire lobby wet and no wet wet floor signs. Then when we arrived in our room it was dirty and we needed to request a vacuum and they had us vacuum it ourselves. There was also a storage closet full of a ton of dangerous, sharp things that was unlocked and opened IN OUR ROOM. It took 30 minutes to...

“Bare bones breakfast selection”

“No hot water in sink or tub. Another customer complaint about not having hot water while I was getting breakfast and was given credit for the inconvenience . Upon checking out I complained about also not having hot water. I was told there was nothing they could because I had paid thru Expedia .”

“Bed was really uncomfortable. Room was pretty basic.”

“Upon arrival, there was no staff present, nor did I see any staff the entire stay. A virtual agent appeared on a kiosk after about 15 of waiting. The room was filthy. Dirty sheets, smears of white stuff on the mirror and the bathroom was the worst. “Continental Breakfast “ was toast and dry cereal. 0/10 recommend ”