Hotel vicino a West Pagoda - Kunming

“Spacious, comfortable, and clean rooms; helpful and attentive staff.”

“ Rene fine rom”

“We had a lovely stay in Kunming. The hotel receptionist was a very kind boy who welcomed us with a smile and despite having a language barrier was able to communicate to us the essentials. The manager was also very helpful who gave us all the important info through WeChat and also helped us find the right bus to the rice terraces for our next step. The hotel itself is very cosy, clean and well maintained. It’s extremely comfortable and central within the pedestrian zone of the town so you can...

“A brand new hotel opened in May 2016 with exceptionally good hardware and great guest service.”

“good, just staff doesn't speak much english”

“The hotel is new and the rooms are spacious. Excellent location as it’s linked to a big mall with many dining options. But what really stand out is the staff. Though bookings were made via Expedia (we had 2 different arrivals and 2 rooms), I had contacted the hotel directly on many occasions with regards to our late check-in, lower floor rooms, rooms near each other and our dining reservations on New Year’s Eve. Staff was prompt in replying to all my emails by various staff which gave me...

“Ms Zhou is very informative and helpful. The housekeeping team is spontaneous and attentive. They gave my daughters extra sweets and even a pair of child slippers.There fresh fruits everyday in the room. Well done New Era!”

“The staff was very helpful and the rooms were big and we got upgraded. No complaints and will recommend”

“Old furniture, very clean, good service, poor English language, no etiquette.”

“Friendly staff, modern decoration in the room, central location, convenient to everything”

“Great Location next to Green Lake. They have a laundry machine on the 4th floor also high pressure shower”

“地点方便，房间不错”

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“The staff ”