Cottage a West Richland

“I would stay here again. Staff were very helpful and friendly. The room was quiet and very comfortable.”

“Todo bien”

“Did not know there was no elevator. Had an elder person with me and was put on the 3rd floor. It's an old building and didn't seem to be well maintained. The beds were on wheels and kept moving every time you moved in the bed. The hallways and stairs looked like they hadn't been vacuumed in a long time. There were 3 of us and only got one key. When I asked for a second one, I was told she didn't have anymore.”

“New upgraded badly”

“Everything was clean and the staff was good too. The hot breakfast had eggs, biscuit and gravy, oatmeal, cereals... lots of variety.”

“Very quiet”

“Clean room. small item in room needed attention. Staff took my comment seriously and passed onto maintenance. I doubt cleaning staff would have noticed; not on their check list. The staff at other places Ive stayed at acted as if I was just griping about something, when in fact the issue I was pointing out was something i would have taken seriously if it had been in my own home.”

“The staff at this hotel were excellent! The front desk clerk was so friendly and helpful, even when we asked for the foosball equipment twice in 1 hour. We requested more towels to our room and they were delivered in less than 15 minutes, wow! The pool was perfect for my grandkids, shallow end for the little and deeper pool for the older more adventurous one. We also enjoyed the breakfast. Even though it was really busy, they kept everything well stocked and available. We would stay here again.”

“I had a mixed experience during my stay at LiveAway Suites. Unfortunately, the room I was assigned had a constant loud humming noise that seemed to be coming from either the air conditioner or a ceiling vent. It made it difficult to relax and sleep, so I didn’t get the restful night I was hoping for. I let the front desk know, and the staff were incredibly kind and accommodating. They genuinely wanted to help, but they didn’t have another room available that evening. That said, I think this...

“We appreciated the cleanliness and comfort of our room. The staff were helpful, especially in the kitchen since I have gluten and dairy issues. However, the road noise in our room made it very difficult to relax.”

“Great experience I will stay there again soon :)))”

“My partner and I needed a temporary place to stay as we transitioned out of the tri-cities. It was a wonderful stay, and the place provided everything we needed.”