Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This is the 2nd time we have stayed in this unit. The first experience was great, however this time not so much. One morning we were awoken at 6am to an alarm going off in the upstairs bedroom. This scared us as we thought there was something seriously wrong. Not knowing if it was a smoke detector or carbon monoxide alarm we opened up the windows and door to ensure good ventilation. We called the property manager and they never got back to us after 3 attempts. Finally when we got home I called again and was told that apparently maintenance looked into it and it was fine and just a false alarm. However, no contact was made with myself as they called the unit phone and never left a message. In addition, the manager was quite short with me, giving me every excuse in the book and didn't seem to care all that much. She advised someone would reach out to me and to date I still haven't heard from anyone. Not to mention the quality and cleanliness of the unit has deteriorated since we last stayed there and the owners don't want to invest any money in there to fix it.