Hotel di lusso a White Plains

“Struttura elegante e confortevole, bellissima la location . Il gradimento sarebbe stato più alto se l'accoglienza fosse stata all'altezza. Purtroppo non è stato così perchè alcuni membri del personale della reception erano decisamente scortesi e poco disponibili nei nostri confronti ( nemmeno rispondevano al saluto che comunque per educazione noi abbiamo sempre fatto ...). Ci dispiace perchè per tutto il resto abbiamo apprezzato la struttura. ”

“Just an all around pleasant stay. ”

“Honestly, it was a great stay and I couldn't really complain about anything.”

“For sure, I would give this hotel not more than 3 stars, The service from the start to finish horrible the staff never smiled, and could not resolve much , very disappointing. The only reason I choose that hotel, bc It’s very convenient and close to work.”

“Very good”

“After flying in with four of us from Los Angeles on a Red Eye, we had to drive around for 4-5 hours until we were able to check in at 4pm, however after hours of trying to get into the property with no answer on the contact number ,we finally were able to have the local property manager come out and say that the property overbooked and had no room for us. I spent over 2 hours on the phone getting the run around by Expedia with mixed stories of our accommodations. FINALLY with now the story is...