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Recensioni per Comfort Inn Near Grand Canyon

2.5 out of 5
Comfort Inn Near Grand Canyon
911 W Route 66, Williams, AZ

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 502 su 1002 recensioni" "
Valutazione di 8 - Buono. 321 su 1002 recensioni" "
Valutazione di 6 - Soddisfacente. 97 su 1002 recensioni" "
Valutazione di 4 - Scarso. 49 su 1002 recensioni" "
Valutazione di 2 - Terribile. 33 su 1002 recensioni" "

8,6/10

Pulizia

8,8/10

Personale e servizio

8,2/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Sonia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel was nice. The bathroom was on the small side. The breakfast was good. On our last night it snowed and when we were getting ready to leave the next morning the ramp to the hotel was very slippery to go down with our luggage. It would have been nice if someone had shoveled the snow. We were thankful for the scrapers to remove the snow from our car and windows that were available at the front desk.
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 2 mag 2024
Hello Sonia,We appreciate your feedback and are glad to hear you enjoyed your stay overall. Thank you for highlighting the breakfast and availability of scrapers. Guest safety is important to us, and we will address your concerns about the slippery ramp with the necessary team for future improvements. Your suggestions help us enhance our services for all guests.

8/10 Buono

Dennis, Surprise

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 26 apr 2024
Hello Dennis,We're glad to hear you enjoyed your stay with us! If you have any further comments or suggestions, please feel free to share them with us directly. We hope to welcome you back soon to create more memorable experiences for you.

10/10 Eccellente

Amarinder, Surrey

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good value for money especially the included breakfast. Clean spacious rooms. Plenty of parking. Walking distance from the various plazas and restaurants..
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 26 apr 2024
Hello Amarinder,We are delighted to hear that you enjoyed our affordable rates and the complimentary breakfast during your stay. It's great to know that you found our rooms clean and spacious, and the ample parking convenient. Our hotel's proximity to nearby plazas and restaurants makes exploring the area easily accessible. We appreciate your positive feedback and hope to welcome you back in the future.

10/10 Eccellente

Gloria

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This place was a lot better than I expected specially for the price. The breakfast was fully stacked. The only thing, I would open the Jacussi earlier like 7:AM:)
Soggiorno di 1 notte ad aprile 2024
Risposta di GM, il giorno 26 apr 2024
Dear Gloria, We are delighted to hear that you enjoyed our affordable rates and the complimentary breakfast during your stay. It's great to know that you found better place then you expected. We appreciate your positive feedback and hope to welcome you back in the future.

10/10 Eccellente

Nathalia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great property, walking distance to all the restaurants and city center. Staff kind and attentive
Soggiorno di 2 notti ad aprile 2024
Risposta di GM, il giorno 23 apr 2024
Dear Nathalia, We appreciate your feedback on the location. Your comfort is important to us, and we will take your comments into consideration for future improvements.

6/10 Soddisfacente

Judy

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
There were children running and yelling in the hallways, disturbing other guests. The waffle iron in the breakfast room was broken. The elevator was so dirty, our shoes stuck to the floor, and the landing on the east end of the second floor was the same. The property just didn't feel clean.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 20 apr 2024
Hello Judy,We are sorry to hear about your experience and appreciate your feedback. Our team strives to provide a peaceful environment for all guests. We will address the cleanliness issues mentioned to ensure a more pleasant stay for future visitors. Thank you for bringing these concerns to our attention.

8/10 Buono

Deanna

Mi è piaciuto: Pulizia
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 20 apr 2024
Hello Deanna,We appreciate you taking the time to review your stay with us. We hope you had a wonderful experience and look forward to welcoming you back in the future!

10/10 Eccellente

Jacques

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Bathroom needed some repair
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 19 apr 2024
Hello Jacques,We appreciate your feedback regarding the bathroom. We recommend guests to inform us during their stay for immediate action. We hope you had an otherwise pleasant stay with us.

10/10 Eccellente

Teri

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a very nice stay.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 19 apr 2024
Hello Teri,We are delighted to hear that you had a pleasant experience during your recent stay with us. Thank you for choosing our hotel - we hope to welcome you back soon!

10/10 Eccellente

Carina

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel was such a pleasant relief after being in Vegas. The rooms have a microwave, fridge, and small dining table. It was peaceful, and there’s a heated pool and hot tub. The kids loved the breakfast and so did I! We would stay here again.
Soggiorno di 3 notti a marzo 2024
Risposta di Manager, il giorno 17 apr 2024
Hello Carina,We're delighted to hear you had a relaxing stay with us and enjoyed our amenities, including our heated pool, hot tub, and breakfast offerings. Our team is thrilled to know your family had a great time, and we look forward to welcoming you back in the future.

10/10 Eccellente

Rene

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Iliked everything!
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 15 apr 2024
Hello Rene,We are delighted to hear that you had an enjoyable stay with us! Your positive feedback motivates us to continue providing excellent service to all our guests. Thank you for taking the time to share your experience with us. We hope to welcome you back in the future for another fantastic stay.

10/10 Eccellente

Kevin, Irvine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a very good choice for an overnight in Williams. There is a Safeway store just two blocks away and many dining options in old town Williams, just a short walk away. The property is in good condition and very comfortable. The breakfast was standard fare but just fine. Price was good too.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 14 apr 2024
Hello Kevin,We are delighted to hear that you enjoyed your stay with us and found our location convenient for exploring Williams. Your kind words about our comfortable property and satisfactory breakfast are greatly appreciated. We hope to welcome you back for another pleasant stay in the future.

4/10 Scarso

Michael

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 14 apr 2024
Hello Michael,We regret to hear that your experience did not meet your expectations. Please feel free to contact us with any feedback you may have so we can address any issues. We hope to welcome you back in the future for an improved stay.

8/10 Buono

Michelle, Brigham City

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Manager, il giorno 12 apr 2024
Hello Michelle,We're ampled to hear you enjoyed your stay with us! We strive to provide exceptional experiences, and we hope to welcome you back soon for another memorable stay.

10/10 Eccellente

roberto

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Had everything we needed.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 13 apr 2024
Hello roberto,We're delighted to hear that you found everything you needed during your stay with us. Your satisfaction is our priority, and we appreciate your positive feedback. We look forward to welcoming you back in the future.

8/10 Buono

Nikunj

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good stay anout an hour from grand canyon village. Older property that has been well kept. Bathrooms are on the smaller side but sufficient for our needs. Would definitely recommend.
Soggiorno di 2 notti a marzo 2024
Risposta di Scott, il giorno 1 apr 2024
Good Evening Nikunj,Thank you so much for taking the time to rate and review your most recent stay with us. We truly appreciate your feedback regarding the size of our bathrooms. The team and I look forward to welcoming you back to the hotel very soon!Sincerely,Scott BurrellRegional Hotel ManagerComfort Inn Near Grand Canyon

8/10 Buono

Christine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good Hotel with large rooms and comfortable chairs in Williams a great nod to route 66
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 2 apr 2024
Hello Christine, We are delighted to hear that you enjoyed the spacious rooms and comfortable seating during your stay in Williams. We appreciate your recognition of the nod to Route 66 in our hotel. Should you require any further assistance or have feedback to share, please reach out to our management team. Thank you for choosing our hotel, we hope to welcome you back in the future.

4/10 Scarso

Oliver

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Unfortunately room is not like on the photos, pretty old, carpets dirty
Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 28 mar 2024
Dear Oliver, We appreciate you taking the time to share your feedback with us. We apologize for any inconvenience caused during your stay. Our Management team has been notified to ensure the high standards we strive for are upheld. We hope you will consider giving us another opportunity to provide you with a more enjoyable experience.

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 17 apr 2024
Hello Lawrence,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Eccellente

Samantha

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Has a great stay, staff was friendly, room clean.
Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 26 mar 2024
Dear Samantha, It is wonderful to learn that you enjoyed your stay and that you have rated us so highly. Your positive ratings regarding staff and room cleaniness. We hope to impress you again during another visit to the area and we thank you for sharing.

10/10 Eccellente

Cheni

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good experiance.
Soggiorno di 3 notti a marzo 2024
Risposta di GM, il giorno 24 mar 2024
Dear Cheni, We are delighted that you enjoyed your stay with us! We look forward to welcoming you back in the future for another exceptional experience

6/10 Soddisfacente

Nicole

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Hello Nicole, We appreciate you choosing to stay with us. Should you have any concerns about your recent experience, please don't hesitate to contact us directly. We hope to welcome you back soon for an even greater stay!

10/10 Eccellente

Vickie

Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Vickie,We are delighted that you enjoyed your stay with us! We look forward to welcoming you back in the future for another exceptional experience.

10/10 Eccellente

ERIN

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
If you're looking for a safe place to lay your head in Williams, the Comfort Inn and Suites is the place to stay. It is easily accessed, and minutes from local attractions. ALL of the staff was remarkable. I would definitely stay there again.
Soggiorno di 2 notti a marzo 2024
Risposta di GM, il giorno 15 mar 2024
Dear Erin, We appreciate you taking the time to share your experience at our hotel near the Grand Canyon. It's great to hear that you got our best service and peaceful stay. Your feedback is valuable to us as we strive to provide a comfortable stay for all our guests.

10/10 Eccellente

David, Wylie

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel just up the street from all the shops and restaurants on Route 66. Staff is always friendly and helpful, and the rooms are always clean. We try to stay at this hotel every time we pass by the town, but sometimes they are sold out! Also helps that it’s quiet and peaceful; it’s right next to a church, and far enough away from the train tracks to not get much of the train noises.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 16 mar 2024
Hello David,We are delighted to hear you enjoyed your stay with us and found our location convenient. Our team takes pride in providing excellent service to all our guests. It's wonderful to know you appreciate the cleanliness of our rooms. We are happy to be a peaceful retreat, offering a relaxing atmosphere away from the hustle and bustle. Thank you for making us your go-to hotel in town; we look forward to welcoming you back on your next visit.

4/10 Scarso

Denise

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
We just needed a place to rest our heads for one night. It appeared to be clean, but the long black hairs that we found in the bed just about threw me over the edge.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 14 mar 2024
Hello Denise, We appreciate you taking the time to share your feedback with us. We apologize for any inconvenience caused during your stay. Our housekeeping team has been notified to ensure the high standards we strive for are upheld. We hope you will consider giving us another opportunity to provide you with a more enjoyable experience.

10/10 Eccellente

Todd

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This motel is convenient to the Grand Canyon as a side trip from Las Vegas or Sedona and not to close for highway or street noise
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 12 mar 2024
Hello Todd,We appreciate you taking the time to share your experience at our hotel near the Grand Canyon. It's great to hear that you found our location convenient and peaceful. Your feedback is valuable to us as we strive to provide a comfortable stay for all our guests.

2/10 Terribile

Chevyn

Non mi è piaciuto: Personale e servizio
There was a very nasty unprofessional wo Hokan working the front desk. The pool was NOT heated. I checked out after two nights. WHERE is my refund!?
Soggiorno di 5 notti a febbraio 2024
Risposta di Manager, il giorno 9 mar 2024
Hello Chevyn,We're sorry to hear about your experience and appreciate you sharing your concerns with us. Please reach out to our management team for further assistance regarding your refund request. Thank you for your feedback, and we hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

paul

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was friendly and the hotel was clean and quiet
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 9 mar 2024
Hello paul,We are delighted to hear that you found our staff friendly and enjoyed a peaceful, clean stay with us. Your kind words are truly appreciated, and we hope to welcome you back again in the future.

10/10 Eccellente

ricky

Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Hello ricky,We're thrilled you enjoyed your stay with us! We look forward to welcoming you back soon for another excellent experience!

10/10 Eccellente

Steve

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
All good
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 5 mar 2024
Hello Steve,We are delighted to hear that you had a positive experience during your stay with us. Your satisfaction is our priority and we appreciate your feedback. We hope to welcome you back in the future for another enjoyable stay.

8/10 Buono

Yogesh

Soggiorno di 1 notte a febbraio 2024
Risposta di GM, il giorno 20 mar 2024
Dear Yogesh, We are delighted to hear that you had a positive experience during your stay with us. Your satisfaction is our priority and we appreciate your feedback. We hope to welcome you back in the future for another enjoyable stay.

8/10 Buono

Claudia

Viaggio di gruppo
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 22 feb 2024
Hello Claudia,We appreciate you choosing to stay with us! Your satisfaction is important to us, and we hope to welcome you back for an even better experience in the future.

8/10 Buono

Paige

Soggiorno di 2 notti a febbraio 2024
Risposta di GM, il giorno 20 mar 2024
Dear Paige, We are delighted to hear that you had a positive experience during your stay with us. Your satisfaction is our priority and we appreciate your feedback. We hope to welcome you back in the future for another enjoyable stay.

10/10 Eccellente

Jesus

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 23 feb 2024
Hello Jesus,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Eccellente

Tyler

Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Tyler,It is wonderful to learn that you enjoyed your stay and that you have rated us so highly. Your positive ratings regarding your experience are so refreshing to see. We hope to impress you again during another visit to the area and we thank you for sharing.

6/10 Soddisfacente

Angela

Viaggio con la famiglia
Mi è piaciuto: Pulizia
I’d give more but kids were calling my room from other rooms and the phantom per person charge upon check in for using their water.
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 27 gen 2024
Hello Angela, Thank you for sharing your concerns regarding the disturbances in your room and the unexpected charge. We apologize for any inconvenience caused during your stay. We encourage guests to report any such disturbances to our front desk, so we can promptly address them. As for the water charge, it is a standard hotel policy which is communicated to all guests upon check-in. We appreciate your feedback and we'll share it with our team for improvement.

8/10 Buono

Heather

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia
Good for purpose of my stay
Soggiorno di 3 notti a gennaio 2024
Risposta di Manager, il giorno 25 gen 2024
Hello Heather,Thank you for choosing our hotel for your recent stay. We're glad to hear that our hotel served its purpose well. If there is anything else we can do to enhance your future visits, please don't hesitate to let us know.

4/10 Scarso

Viaggiatore verificato

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Didnt change bed sheet and smelled.
When we arrived I feel like some smells inside of bed sheet, we thought that it was just laundry smells. Because of the during the night we couldn't even sleep and it bothered alot and found out they didnt change bed sheet and blanket sheet. It was terrible experience. Don't go again.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 25 gen 2024
Dear Guest, Thank you for sharing your experience with us. We apologize for any inconvenience you may have encountered during your stay. We appreciate your feedback and will use it to address and improve our services. Should you have any further concerns, please reach out to our management team directly.

10/10 Eccellente

Kathy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 25 gen 2024
Hello Kathy,We are thrilled to hear that you had a wonderful stay with us! We are delighted that you enjoyed your time at our hotel and that everything met your expectations. If you have any further feedback or if there is anything else we can do for you, please do not hesitate to reach out. We hope to have the pleasure of welcoming you back in the future.

10/10 Eccellente

Brian, El Mirage

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 23 gen 2024
Hello Brian,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we are thrilled to know that you enjoyed your time at our hotel. Please feel free to reach out to us if you have any further feedback or if there is anything else we can assist you with.

10/10 Eccellente

Britanya

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Amazing has a great stay
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 23 gen 2024
Hello Britanya,Thank you for your review! We're delighted to hear that you had an amazing stay with us. We strive to provide exceptional experiences for all of our guests and it's wonderful to know we succeeded in your case. We appreciate your feedback and hope to welcome you back in the future for another great stay.

10/10 Eccellente

Jamie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was super friendly and made sure we had a great stay. Best place and a great price. We have stayed at other properties in the area that are more Expensive but definitely were not worth the extra money. The breakfast was good and a lot better than others we have had. One review complained about them running out of food early, but that was not the case. They had someone there all morning replenishing stuff and they never ran out. We will definitely stay here again.
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 23 gen 2024
Hello Jamie,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our friendly staff contributed to making your stay memorable. It's great to know that you found our property to be a fantastic value compared to other, more expensive options in the area. We're glad you enjoyed our breakfast, and we appreciate your reassurance that we actively replenish our food throughout the morning. We look forward to welcoming you back again in the future.

8/10 Buono

Alejandra, Bronx

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 17 gen 2024
Hello Alejandra, We appreciate you choosing to stay with us. We would like to hear about your experience in detail, so please don't hesitate to reach out to us directly. Thank you for your stay and we hope to have the pleasure of welcoming you back in the future.

10/10 Eccellente

Juan José

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 17 gen 2024
Hello Juan José,Thank you for choosing to stay at our hotel! We truly appreciate your positive rating and are thrilled to hear that you had a great experience. We hope to have the pleasure of welcoming you back in the future.

10/10 Eccellente

Imad

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was convenient for me
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 13 gen 2024
Hello Imad,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are delighted to hear that our convenient location met your needs. We strive to provide a positive experience for all of our guests and hope to have the opportunity to welcome you back in the future.

8/10 Buono

Kent

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e comfort della camera
Good stay, ok value.
Good location with easy walking distance to train station, restaurants, shopping, and curios. Hotel experience was good overall, staff was notably pleasant and helpful going out of their way to provide a good experience. Cleanliness and maintenance were mediocre, the overall feel being that the staff are all trying but are under-resourced and understaffed. Rooms were comfortable and functional. Indoor pool was a nice amenity for our little.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 13 gen 2024
Hello Kent,Thank you for choosing our hotel and taking the time to share your feedback. We're glad to hear that you enjoyed our convenient location and found our staff to be pleasant and helpful. We appreciate your comments regarding cleanliness and maintenance, and we will ensure that they are addressed appropriately. We're pleased to know that you found the rooms comfortable and functional, and that your little one enjoyed the indoor pool. We hope to have the opportunity to welcome you back in the future for an even better stay.

10/10 Eccellente

Paola

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 10 gen 2024
Hello Paola,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. We appreciate your support and look forward to welcoming you back again in the future.

8/10 Buono

Leidy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 10 gen 2024
Hello Leidy,Thank you for sharing this rating, and we apologies if there are any inconveniences you had encountered. We look forward to hosting you again.

6/10 Soddisfacente

choong youn

Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 10 gen 2024
Hello choong youn,We appreciate you taking the time to share your experience with us. We encourage you to reach out to our hotel directly to provide any feedback you may have, as we are always looking for ways to improve our guests' satisfaction.