Our room was in the cottages (not the building pictured in the listing) and was cramped for two people with luggage.The walls were thin and conversation in adjacent room could easily be heard. Fortunately, only one of the adjacent rooms was occupied and they retired at a reasonable hour. The corner shelf in the shower was not secured to the wall so toiletries tipped onto the floor.and water leaked past the door onto the bathroom floor.I didn't realize that I needed to request housekeeping, not a big deal for a two-night stay. On the plus side, the hotel is about 1.3 miles from Merchant Square and was a pleasant walk down Richmond Road..