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Recensioni per Motel 6 Williamstown, NJ - Black Horse Pike

2 out of 5
Motel 6 Williamstown, NJ - Black Horse Pike
1861 N Black Horse Pike, Williamstown, NJ

Recensioni

3,6
Valutazione di 10 - Eccellente. 2 su 16 recensioni" "
Valutazione di 8 - Buono. 0 su 16 recensioni" "
Valutazione di 6 - Soddisfacente. 1 su 16 recensioni" "
Valutazione di 4 - Scarso. 2 su 16 recensioni" "
Valutazione di 2 - Terribile. 11 su 16 recensioni" "

3,8/10

Pulizia

3,4/10

Personale e servizio

3,4/10

Servizi

3,6/10

Condizioni e dotazioni della struttura

2,8/10

Ecosostenibilità

Recensioni

2/10 Terribile

Jerlanye

Viaggio con la famiglia
Non mi è piaciuto: Servizi
The bed Sheets were very thin, no warmth and the room was freezing
Soggiorno di 1 notte a maggio 2024

2/10 Terribile

Tamora

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I had to call corporate they didn't refund my money I wouldn't recommend no one to sleep there it was horrible tv didn't work at all
Soggiorno di 1 notte a maggio 2024

2/10 Terribile

Rachelle

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was the worst motel I have stayed at. The security door is off the hinges. The fire alarm beeped every 30 seconds because it needed a battery change. The rooms smell of smoke and the faucet hung into the sink. I was told that the “alarm is no problem”. Later the manager said “it’s your problem if you can’t sleep through this and it is a state requirement to have this beeping for security”. I was offered a new room. So we left the hallway that felt like a drug den. The next room smelled the exact same as the first. I asked if she allowed smokers in all rooms and she said they were non-smoking. The smell exacerbated my husband’s asthma. We contacted Expedia who was helping us cancel. They spoke with the manager who insisted I look at another room. He lead me to a room that did not smell of smoke stating they only save a few of the rooms that are “truly” non-smoking. We settled in. Later we find that the door doesn’t close… even after slamming it with my body weight. Luckily my husband managed to close the door after scraping up his hand. Further, the water is well water and undrinkable. They also gave us 1 towel for 2 people. For those of you who are staying at this Motel 6 because of Motel 6’s “Pets Always Stay Free” policy, pick an alternate hotel. They have $50 daily pet fee plus a security charge (I believe $250). Put your paycheque towards a different hotel and save yourself a headache.
Soggiorno di 2 notti ad aprile 2024
Risposta di Brand Experience Team, il giorno 6 mag 2024
Hi Rachelle,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Maz K.#Team6

2/10 Terribile

Terrelle

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
If I could leave a negative star I would. Check in was at 3pm we made it in at 3:40pm to be told we have to wait another 30minutes. We then went back to our family house came back later that evening to go to our rooms and lay down to find dirty sheets with stains, hair, and burned holes in the comforter. We called the office to bring clean sheets just to get a new set of dirty sheets. We went down to the office to complain and ask for clean sheets to come back to the room and get more dirty ash burned sheets. We ended up going to Walmart to buy our own sheets to sleep on. After we had to Lysol the room down, mop the floor, clean the bathroom. There was dust all over the furniture. The shower doesn’t get hot water but the sink does. The walls had stains on them. It sucks because there is only two motels and one hotel which was booked. Motel 6 corporate probably needs to send them new sheets as it seems they have none.
Soggiorno di 1 notte ad aprile 2024
Risposta di Brand Experience Team, il giorno 6 mag 2024
Hi Terrelle,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

4/10 Scarso

Peter

Check staff were emphatic.
Soggiorno di 3 notti ad aprile 2024
Risposta di Nancy Y., il giorno 17 apr 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 Terribile

Donald

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Brand Experience Team, il giorno 4 apr 2024
Hi Donald, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 Soddisfacente

Debra

The credit card machine wasn’t working so I had to go get cash. No milk for coffee.
Soggiorno di 1 notte a febbraio 2024
Risposta di Brand Experience Team, il giorno 6 mar 2024
Hi Debra,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terribile

Amanda

Non mi è piaciuto: Servizi
It was a mess and I was double charged. Not happy.
Soggiorno di 1 notte a febbraio 2024
Risposta di Brand Experience Team, il giorno 6 mar 2024
Hi Amanda,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

10/10 Eccellente

Dhanji, Williamstone

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location
Soggiorno di 1 notte a febbraio 2024
Risposta di Brand Experience Team, il giorno 29 feb 2024
Hi Dhanji,Thank you for the perfect rating!Lilith#Team6

2/10 Terribile

Mike

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Don’t waste your money (Disgusting)
This Motel 6 was disgusting..Our bed sheets where stained when we got there..The front desk and area was dirty and our room smelled horrible..Definitely don’t recommend this motel!
Soggiorno di 1 notte a gennaio 2024
Risposta di Brand Experience Team , il giorno 6 feb 2024
On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 Terribile

lynn, brockton

Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property is awful in all respects. I booked a room with a king bed, and got one with 2 queens that liked nothing like what was pictured. The linens are stained, dingy and unpressed. The rooms are undecorated. The towels are not fit to be dust rags. The bathroom is unfinished and had no amenities whatsoever. The room had no lamp just a ceiling light operated from the rooms doorway. Had I not been exhausted from a medical treatment and the 10 hour drive I would have left immediately.
Soggiorno di 1 notte a gennaio 2024
Risposta di Brand Experience Team , il giorno 20 gen 2024
Hi Lynn, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

4/10 Scarso

Brandon

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
It’s a motel 6
Soggiorno di 1 notte a dicembre 2023
Risposta di Brand Experience Team , il giorno 6 feb 2024
We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terribile

Christopher

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This property is a nightmare. The bedding had cigarette burn holes in it and several stains. I asked to change them to new ones and the new pair i got had several stains as well. The TV and the room phone DID NOT WORK. There were no towels provided and by the time I noticed the office was closed. Bathroom was very dirty with the drain coming off leaving an exposed hole in the shower. Everything was either dirty or didn't work.
Soggiorno di 1 notte a luglio 2023