10/10 Eccellente
Angela
Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
6 ott 2025
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was a really good experience staying here again.
I didn't think I'd ever stay here again because the last time, last year my son and I had booked and paid for our room. We were coming to Wpg for a medical trip and just drove 5 hours. We stayed at Super prior to this and had really liked staying here up until the one occasion when we got to the hotel to pay my deposit the clerk working that night...She was caucasian, she had blonde hair and alot of tattoos. She turned us away claiming we didn't make the "cash deposit deadline". We had no where to go it was snowing and cold. We had to sleep in our car that night had it running most of the night until our appointment the next day. I was so angry that I had already paid for my room and couldn't stay in it due to this woman smirking as she told me it's the hotel policy not to accept a cash deposit after 10pm. We were there @10:10pm. I now know a year or so later there is no such policy in place. That they should of accepted my cash deposit 24 hours around the clock as long as my room was paid for we should of been allowed to stay in it. I truly believe now it's my skin color that made her turn us away that night. I couldn't get a refund or anything. So I started staying at the Super 8 Wyndham East after that bad experience and found out I was wrongly turned away. That employee should of been held accountable for her actions that night. I still feel insulted for having gone through that BS with at the time my minor aged son.
Angela
Soggiorno di 1 notte a ottobre 2025