Hotel vicino a Museo della Natura di Xi'an - Xi'an

“Very bad. We had booked four nights, but as soon as we arrived (due to a canceled return flight), we asked to cancel the last night. No understanding. So we asked to exchange the cost of the last night we didn't stay for additional hotel services. No way. They said hotels.com and Expedia should take care of it, not them. Truly awful. Just as awful as hotels.com and Expedia. Two real disappointments. They didn't cover anything. A terrible experience.”

“Excellent ”

“Hotel superlativo sia a livello di servizi che di pulizia e posizione. ”

“禮賓部小石和接侍部的服務非常好”

“hotel magnifico, servizio eccellente, sempre professionale, grande disponibilità, con upgrade. Colazione ricca e di alta qualità”

“Lovely!”

“フロントスタッフは皆笑顔で対応してくれました。うち一人は、日本に留学経験のある人で、流暢な日本語で対応してくれました。うれしかったです。”

“Es war alles OK. Das Personal war freundlich. Lage etwas weit weg von der U-Bahn. Der Pool und Fitnessbereich sollte seit MItte 2024 renoviert sein. Wri schreiben das Jahr 2025 Anfang September.”

“Customer service is top notch ”

“I highly recommend this hotel, the room was very good, comfortable clean with everything you’d need, comfortable bed convenient lighting for evening & night, power outlets & USB sockets, tea coffee & water all free in the room. The staff were amazingly helpful & friendly. Breakfast buffet was good , food not so hot but plenty of it, black coffee was great other coffee usual Chinese standard! Located not too far from city centre by taxi but be warned taxi drivers have great difficulty finding...