Hotel di lusso a Yamanakako

“Clean room and good service at restaurant. ”

“We love our stay. It's 'trailer' style type of property, very cute also has second floor ( for sleep area ). We have both amazing view, lake view and mt fuji view. They provide almost everything we need ( things that other hotels wont provide such as curling iron, bottle of water , aluminium foil, dogs snacks/dogs nappy). The only small feedback will be our parking spot/ parking area and pathway to our trailer is gravel , it was hard to drag the luggage . Will be nice if there is a walkway.”

“海外のお客さんが多かったです。 素敵な場所でした”

“Tutto”

“One of the highlights to my Japan trip. The staff were attentive and friendly. ”

“While cabin room is nice and the in-room shabu shabu dinner and in-room breakfast were very good, the whole stage was stolen by the fact the hotel charged me a cancellation fee for a canoe on the lake activity that I decided to cancel due to raining. All they could say is that is the hotel policy to apply an activity cancellation fee if I don’t cancel by 6 AM. They surely showed me some paper that I signed at check in that says so, but they didn’t do their best to make sure I was aware of this...