Hotel vicino a Yatatebashi Bridge - Soka

“Restuarants, shopping and the train station are within 5 minutes or less of the hotel. You can get change for the laundry at the convenient stores next to the hotel.”

“Exactly as advertised! Great setup and grateful that the unit had a washer/dryer to be able to get some laundry done. The only con is that you have to give your key to the front desk when you’re leaving the property but I had no issues picking it back up. Would recommend!”

“部屋も清潔で、温泉大浴場もあって大満足です。スーパーも近くにたくさんあってとても便利。越谷に来た時の常宿です。”

“All perfect!”

“Staff was exceptionally helpful”

“My family & I stayed here twice on different weeks. The staff were great. Place was great & huge shower area. Very organized! The one thing I thing that the hotel can Improve is to include toilet tissue papers to the daily amenity replenishments (towels, teas, sandals…etc.) for those who request for “No Housekeeping”.”

“Gentilissimi e disponibili. Locali piccoli, ma ben tenuti. Ottima colazione. Bagno privato da prenotare (incluso), molto gradevole a fine giornata. Free caffè.”

“Bagni comuni a parte (che comunque sono pulitissimi), un albergo che consiglio a tutti. Shared bathroom (but very cleany), I think that is a hotel for everyone”

“よかった”

“Very spacious area and homely feel to the hotel”

“Struttura moderna e confortevole, Servizio impeccabile, Colazione buona, stanze piccole, Ottima posizione a due passi dalla stazione metro di Kita-Senju, ”

“Camera pulita con vista. Aria condizionata, prese USB , TV grandez letti comodi,bagno con doccia e vasca.”

“チェックインの際にスタッフが宿泊費を間違えてカード決済しました。(70円不足) 部屋で寛いでいましたが突然、部屋内の電話が鳴り、「カード決済をやり直して欲しいのでチェックインデスクまでカードと明細を持って降りて来て欲しい。」との事でした。直ぐに降りて手続きをしましたが、担当者は研修中なのか慣れていない様子で70円のために10分程、時間を費やす事になりました。隣には先輩社員がいましたが、聞かれたら手助けする位で、一切落ち度のない客を待たせて申し訳ないという事が全く感じられませんでした。先ずはこちらが直ぐに対応しているのだから全力で早く対応するべきではないでしょうか？こちらは寝ているところを電話で起こされているんです。 会社としての見解を示してください。”