Suite Presidenziale | Biancheria da letto ipoallergenica, minibar, cassaforte in camera

Recensioni per Golden Palace Hotel Yerevan

5 out of 5
Golden Palace Hotel Yerevan
11 Northern Avenue, Yerevan

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 31 su 40 recensioni" "
Valutazione di 8 - Buono. 4 su 40 recensioni" "
Valutazione di 6 - Soddisfacente. 3 su 40 recensioni" "
Valutazione di 4 - Scarso. 0 su 40 recensioni" "
Valutazione di 2 - Terribile. 2 su 40 recensioni" "

9,2/10

Pulizia

9,2/10

Personale e servizio

9,6/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

9,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Rod

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti a gennaio 2024
Risposta di Anahit Zohrabyan, Sales Coordinator., il giorno 18 apr 2024
Dear Rod Macdonald, Thank you for choosing the Golden Palace Hotel Yerevan! We will be looking forward to hosting you on your next stay. Sincerely,

8/10 Buono

Jean-Sebastien

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I think 5 star is a stretch. There was some issues like faulty plumbing and unfortunately the sheets smelled like bleach. On the other hand the room was very beautiful.
Soggiorno di 1 notte a settembre 2023
Risposta di Ashkhen Ghazaryan, Sales Coordinator, il giorno 5 ott 2023
Dear Jean-Sebastien,Thank you for sharing your feedback about your recent stay with us. We appreciate your comments, both the positive and the areas where you encountered issues. We apologize for the problems you experienced with the plumbing and the smell of bleach on the sheets. This is not the level of comfort and quality we aim to provide our guests, and we will investigate these issues to ensure they are addressed promptly. We're pleased to hear that you found the room to be very beautiful. However, we understand that the overall experience fell short of your expectations for a 5-star hotel. Your feedback is important, and it will assist us in improving our services and addressing any issues in order to provide a more exceptional experience for our guests.Sincerely,

10/10 Eccellente

Arsen

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I think its the best hotel in Yerevan
Soggiorno di 4 notti a settembre 2023
Risposta di Ashkhen Ghazaryan, Sales Coordinator, il giorno 7 set 2023
Dear Arsen,Thank you for choosing the Golden Palace Hotel. Thank you for taking the time to share your positive feedback about our hotel. We are thrilled to hear that you had a wonderful experience and found our hotel to be great, as well as centrally located. Providing our guests with a great stay is our top priority, and we are delighted that we were able to meet your expectations. We truly appreciate your kind words, and we hope to have the pleasure of welcoming you back to our hotel in the future. Should you require any further assistance or have any special requests, please do not hesitate to contact us directly.Sincerely,

10/10 Eccellente

SOGOL

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti ad agosto 2023
Risposta di Ashkhen Ghazaryan, Sales Coordinator, il giorno 20 set 2023
Dear Sogol,Thank you for choosing the Golden Palace Hotel. Thank you for review! We would like to extend our deepest gratitude for the wonderful review you shared about your recent experience with us. We take pride in providing our guests with comfortable and well-appointed accommodations. We look forward to hosting you for another wonderful experience!Sincerely,

10/10 Eccellente

ARMENUI

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was perfect
Soggiorno di 8 notti a luglio 2023
Risposta di Ashkhen Ghazaryan, Sales Coordinator, il giorno 7 set 2023
Dear ARMENUI,Thank you for choosing the Golden Palace Hotel. Thank you for review! We would like to extend our deepest gratitude for the wonderful review you shared about your recent experience with us. We take pride in providing our guests with comfortable and well-appointed accommodations. We look forward to hosting you for another wonderful experience!Sincerely,

6/10 Soddisfacente

Armen

Viaggio con la famiglia
I don't think so it's 5 star Hotel
Soggiorno di 4 notti a giugno 2023
Risposta di Ashkhen Ghazaryan, Sales Coordinator, il giorno 7 lug 2023
Dear Armen,Thank you for choosing the Golden Palace Hotel Yerevan! Thank you for the review.We hope that you will visit us soon and we will do our best to make your stay much more comfortable.Sincerely, Ashkhen Ghazaryan, Sales Coordinator

10/10 Eccellente

buymie

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a marzo 2023
Risposta di Ashkhen Ghazaryan, Sales Coordinator, il giorno 18 mag 2023
Dear Guest,Thank you for choosing the Golden Palace Hotel Yerevan! We appreciate you selecting our hotel for this stay in the Golden Palace Hotel Yerevan.

10/10 Eccellente

Ekaterina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Chambre spacieuse, propre et très calme petit-déjeuner incroyable Personnel très professionnel et gentil
Soggiorno di 1 notte a dicembre 2022

10/10 Eccellente

Arthur

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great experience. Would stay again.
Soggiorno di 1 notte a luglio 2022
Risposta di Anahit Zohrabyan, Sales Executive., il giorno 18 mar 2024
Dear Arthur,Thank you for choosing the Golden Palace Hotel Yerevan! We appreciate you selecting our hotel for this stay in the Golden Palace Hotel Yerevan. Hope to have a chance to welcome you to us again!Kind regards,

10/10 Eccellente

Arsen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really enjoyed my stay here. Friendly staff, great location and luxurious room with amenities.
Soggiorno di 4 notti a luglio 2022

10/10 Eccellente

Liana

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Good service
Soggiorno di 28 notti a giugno 2022
Risposta di Ashkhen Ghazaryan, Sales Coordinator, il giorno 18 mag 2023
Dear Liana,Thank you so much for your wonderful feedback. I am very happy to see that you had such an amazing stay with us. I do hope to be welcoming you back again in the not to distant future for another amazing stay.

10/10 Eccellente

Gordon, New York

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Location
Soggiorno di 3 notti a maggio 2022
Risposta di Argishti Avetisyan, Sales and Marketing Manager, il giorno 3 giu 2022
Dear Gordon, Warm greetings from Golden Palace Hotel Yerevan! Thank You for your review. We are happy that you enjoyed our hotel! We would be very glad to welcome You back to our hotel in future. Kind regards, Golden Palace Hotel Team.

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2022
Risposta di Nelli Grigoryan, Sales and Marketing Manager, il giorno 9 mar 2022
Dear Guest, Thank You for choosing The Golden Palace Hotel Yerevan! We look forward to hosting You for another wonderful experience! Sincerely,

10/10 Eccellente

Amy, glendale

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good experience. The environment was very professional and we were treated very good. The location was nice as well.
Soggiorno di 2 notti a dicembre 2021

10/10 Eccellente

Manaf

Soggiorno di 1 notte a novembre 2021

10/10 Eccellente

Octavio

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Hotel
Reception was very kind, especially: MARY! The receptionist, Mary was extremely kind, professional, and gracious! Mary received us when we checked in and we were greeted very very kindly. My only bad experience was with the waiter in the upper level for breakfast. After my friends and I finished our breakfast, I paid and gave him a two dollar tip. He didn't even bother to say "Thank you" or any acknowledgement, not even a smile, while in the other hotels in my vacation, people were very grateful when I gave them tips. Then one of my friends went to his room for his jacket and the waiter told us to wait outside on the terrace because he wanted to clean the table for other guests. I said: "Sir, there are many vacant tables that are available if other guests arrive, and my friend will be back in 15 minutes, to get his jacket!" I saw the expression on his face as he left upset. I didn't appreciate that at all, I am also a paying customer! I paid my bill, gave him a tip and for him to tell me to wait outside, when there were may open tables around.
Soggiorno di 4 notti a ottobre 2021

10/10 Eccellente

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent location
Soggiorno di 1 notte ad agosto 2021
Risposta di Anahit Zohrabyan, Sales Executive., il giorno 18 mar 2024
Dear guest, We sincerely thank you for sharing such a wonderful review with us, we are thrilled you had a great visit and stay with us here in Yerevan, and that you had a chance to enjoy our rooms, as well as benefit from our amazing location. We thank you for being our guest. Hope to see you again very soon!Sincerely,

8/10 Buono

Arutyun

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a luglio 2021
Risposta di Nelli Grigoryan, Sales and Marketing Manager, il giorno 27 lug 2021
Dear Arutyun, Thank You for choosing The Golden Palace Hotel Yerevan! We look forward to welcoming You in our hotel again.

10/10 Eccellente

Nargis

Soggiorno di 4 notti a luglio 2021

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Soggiorno di 21 notti a giugno 2021
Risposta di Nelli Grigoryan, Sales and Marketing Manager, il giorno 29 lug 2021
Dear Guest, Thank You for choosing The Golden Palace Hotel Yerevan! We look forward to having You as our guest again.

8/10 Buono

Viaggiatore verificato

Soggiorno di 3 notti a giugno 2021
Risposta di Nelli Grigoryan, Sales and Marketing Manager, il giorno 27 lug 2021
Dear Guest, Thank You for choosing The Golden Palace Hotel Yerevan! We look forward to having You as our guest again.

10/10 Eccellente

Vered

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a giugno 2021
Risposta di Nelly Grigoryan, S&M Manager, il giorno 18 giu 2021
Thank You for choosing The Golden Palace Hotel Yerevan! We look forward to welcoming you back again . Sincerely,

10/10 Eccellente

Vered

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a giugno 2021
Risposta di Nelly Grigoryan, S&M Manager, il giorno 18 giu 2021
Thank You for choosing The Golden Palace Hotel Yerevan! We look forward to welcoming You back soon. Sincerely,

10/10 Eccellente

Ahmad

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a marzo 2021
Risposta di Nelli Grigoryan, Sales and Marketing Manager, il giorno 5 apr 2021
Dear Ahmad, Thanks for staying with us. We appreciate your feedback!

2/10 Terribile

mohammed

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a febbraio 2021
Risposta di Nelli Grigoryan, Sales and Marketing Manager, il giorno 5 apr 2021
Dear Mohammed, Thanks for staying with us. We appreciate your feedback!

10/10 Eccellente

Fatima

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a dicembre 2019
Risposta di Karine Minasyan Sales and Marketing Manager, il giorno 13 gen 2020
Dear Guest, Thank you very much for taking the time to share your review with us. We are so glad to read that you had a pleasant stay and liked our hotel. We truly hope to have the opportunity to welcome you back. Best Regards Golden Palace Hotel Team

10/10 Eccellente

Karo

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 9 notti a ottobre 2019
Risposta di Karine Minasyan Sales and Marketing Manager, il giorno 11 nov 2019
Dear Guest, Thank You for your feedback. It is lovely to know You enjoyed your stay. We are pleased to see high score of your review. We are kindly looking forward to welcoming you back again soon. Best Regards Karine Minasyan Sales and Marketing Manager

10/10 Eccellente

Hratch, Berkeley

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Well managed and comfortable facility in a great location.
Soggiorno di 6 notti a ottobre 2019
Risposta di Lusine, il giorno 25 ott 2019
Dear Mr. Hratch, Greetings from Golden Palace Hotel Yerevan. Thank You for nice words and for having chosen our Hotel for your stay. We are happy to hear that you had a nice and comfortable stay. We hope to have a chance to see You back in our Hotel and to provide a memorable stay for future. Thank You Best Regards Lusine Hovhannisyan Front Office and Reservation Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 13 notti ad agosto 2019
Risposta di Karine Minasyan, Sales and Marketing Manager, il giorno 3 ott 2019
Dear Guest, warm greetings from Golden Palace Hotel Yerevan. Thank You for your review. We are happy that you enjoyed our hotel! We would be very glad to welcome You back to our hotel in future. Kind regards, Golden Palace Hotel Team

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Todo está muy bien, o mejor digo - perfecto! Nueva Armenia, está perfecta, en hotel ahora mucho mejor que dos años pasado.
Soggiorno di 7 notti ad agosto 2019
Risposta di Golden Palace Hotel Yerevan Team, il giorno 5 set 2019
Dear Guest, warm greetings from Armenia! Thank you for your review and for appreciation of our efforts! We are happy that you enjoyed our hotel! We would be very glad to welcome you back to our hotel in future. Kind regards, Golden Palace Hotel Yerevan Team

10/10 Eccellente

Marianne, New York

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very well located in the heart of the city, convenient to museums, shops and restaurants. Rooms are comfortable and quiet. Breakfast on the outside terrace, weather permitting, is recommended.
Soggiorno di 6 notti ad agosto 2019
Risposta di Golden Palace Hotel Team, il giorno 5 set 2019
Dear Marianne, Thank You for sharing the experience of your recent stay at Golden Palace Hotel Yerevan. We are glad You have enjoyed your stay. Thank You for your compliments regarding the hotel location, rooms and services. It was a pleasure to welcome You and we are delighted to learn that you had a pleasant stay with us.

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The classic decoration, room size, and staff's behavior.
Soggiorno di 5 notti ad agosto 2019
Risposta di Golden Palace Hotel Yerevan Team, il giorno 29 ago 2019
Dear Guest, Greetings from Golden Palace Hotel Yerevan. Thank You for choosing our hotel for your stay and for finding time to leave such a good review about your stay. We are happy for making your stay comfortable, providing large, beautiful decorated and comfortable rooms. Our staff is always doing the best to make your stay unforgettable. We will be happy to have a chance to host you again. Best Regards

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
The best part about the property was the location. Incredible staff, willingness to welp was outstanding. Very respectful. Property in general needs help. I had to change rooms 3 time to be able to relax and enjoy my vacation. Room 502 where we started was extremely small (30-35 sq meters), room 802 was very nice size, the problem was that it had an connection room single door where I could hear the neighbors communicating and cigarette smoke was unbearable. Third room had a great size living room and ok size bedroom. Of course it was a higher standard room. I was given free upgrades just to keep me happy. The staff and management was incredible! Hotel needs some maintenance all around: most of the toilet seats were loose and shifted, in room 502 there was constant noise of water leaking (no water in the unit). Little update with present staff would make a great place to stay.
Soggiorno di 14 notti ad agosto 2019
Risposta di Karine Minasyan, Sales and Marketing Manager, il giorno 23 ago 2019
Dear Guest, Thank You for your visit to Golden Palace Hotel Yerevan and for your review. We are glad to hear your comments regarding our staff. We have surely noted your remarks and we thank You for your valuable insights which will aid us to improve. We look forward to welcoming you again soon in our hotel. Best Regards, Golden Palace Hotel Team

10/10 Eccellente

Fiona

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a luglio 2019
Risposta di Sales and Marketing Manager, il giorno 30 lug 2019
Dear Fiona, Thank You for taking the time to post a review. We are glad to see the high score of your recommendation. We do hope to have the opportunity to welcome You back at Golden Palace Hotel Yerevan in future, so that we can provide a better experience. Best Regards, Karine Minasyan.

8/10 Buono

MOHAMED

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 3 notti a gennaio 2019
Risposta di Golden Palace Team, il giorno 5 feb 2019
Dear Guest, Thank you for the review.

10/10 Eccellente

MOHAMED

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
رحلة استجمام وراحة
موقع الفندق مميز ومناسب على شارع نورثن أفي
Soggiorno di 3 notti a dicembre 2018
Risposta di Golden Palace Team, il giorno 6 gen 2019
Dear MOHAMED, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

10/10 Eccellente

Gohar, Rostov-on-Don

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I enjoyed every day of my stay at this beautiful hotel. The hotel is located right in the heart of the city, just a couple of meters away from the Republic Square. And also shout out to the professional service they provide. The guys at the front desk and the waiters at the breakfast were awesome! They have this amazing restaurant at the top of the building, letting you to have a perfect view of the beautiful Yerevan. The SPA was also great. I highly recommend.
Soggiorno di 1 notte ad agosto 2018
Risposta di Anahit Voskanyan, il giorno 22 ago 2018
Dear Piotr, Thank You for writing such a wonderful review about Your stay at Golden Palace Boutique Hotel. We are glad to hear that You were impressed with our convenient location, breathtaking views and comfortable accommodations along with the amenities and facilities. We are also delighted that You recommend us to other Guests. It was our pleasure to accommodate You and we hope that You will stay with us again soon! Best regards,

10/10 Eccellente

Norair

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad agosto 2018
Risposta di Anahit Voskanyan, il giorno 13 ago 2018
Dear Norair, Thank you for visiting our hotel and taking the time to write a review. We sincerely do hope that we would have the opportunity of welcoming you back again as our guest. Kind regards,

2/10 Terribile

Aida, Glendale CA

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Worst hotel!!!!
The lights went off, no AC and elevator our rooms were on the 7th floor. And the house keeper stole my cell phone and because of the lights were off the cameras could not record and we did not find out who stole my phone. I will never stay in this hotel in future and will not recommend. Awful !!!!!!
Soggiorno di 5 notti a luglio 2018
Risposta di Arusyak Ayvazyan, il giorno 10 ago 2018
Dear Aida, Thank you for your time and effort to share your impression with us. We do really care for each of our guests. Concerning Your complaints we would like to clarify some points. Unfortunately during your stay the lights went off but that was in the city center and not only in our hotel. There was a huge problem in our city which was fixed soon. As for the air conditioning would like to let you know that our hotel is one of the less hotels in Yerevan that provides AC with personal resolutions. Our cameras always record and our guests safety is the prior question for us. The camera records did not show any odd things, so as it was suggested you before, if your phone was stolen you could apply to the police. Kind Regards.

6/10 Soddisfacente

majed

Mi è piaciuto: Pulizia e personale e servizio
Great location
Room 801 had problem in toilet. Bad smell annoying. noisy flushing tank system. We reported ,no change. Friendly staff ,however no experienced concierge except one gentleman.
Soggiorno di 7 notti a maggio 2018
Risposta di Arusyak Ayvazyan, il giorno 6 ago 2018
Thank you for sharing your experience with us. We are sorry to know that some of your expectations were not met and we will do our best to satisfy your demands during your next visit. We place a high priority in the comfort of our rooms and regret that we fell short of this expectation. Your comfort and well-being is very important to us and we deeply regret that your stay with us did not meet your expectations and our standards of excellence. We look forward welcoming you back again in the nearest future.