Hotel vicino a Yew Dell Botanical Gardens - Louisville

“Our stay was wonderful, newly remodeled very clean. Shower was fantastic as it had handicapped rails to help get in and out. Bed was very comfortable. Continental breakfast and the coffee was very good. Staff was very friendly.”

“Check in was easy and fast. Used the pool.. was a little on the cold side. Kids didn’t mind it though. Breakfast was good.”

“Good hotel, close to the highway. Well kept, large rooms, good quality complimentary breakfast. Nice pool.”

“All good.”

“Very convenient to shopping, restaurants and family.”

“Clean, quiet, very nice relaxing stay”

“Excellent! Just one word, excellent! The staff, Sammy the Manager and Jacqueline the bartender, were beyond friendly and accommodating. Felt like we were visiting with friends. The facility is so nice. Clean and well maintained. Rooms are spacious and well stocked. Breakfast was fantastic! They served REAL bacon! Most of the time it's just sausage patties but Residence Inn does REAL bacon! YUM! The only negative I have to say is that there is not an awning at the front door so if it's raining,...

“Very good hotel for the price”

“The hotel itself was great; it was very clean, and there was always an attendant at the front desk if you had any questions. The only issue I had was that room service never came to replace used towels or tidy up the room. Also, the shower has a gap that allows water to flow onto the floor, creating a slipping hazard.”

“Great staff customer service”

“The room was clean and spacious”

“Leslie was very friendly!”

“Todo súper bien”

“Clean room, professional staff”

“There is a shortage of parking and the lots are not well lit.”

“Pet friendly, clean room and great staff”

“The staff was friendly but the property was run down, toilet seat was broken and every door stuck and would not close without pushing it closed hard. Breakfast had bare minimum and coffee creamer was only one flavor”

“Pool was out of use.”

“Bedbugs were found in the room. I have pictures and videos of them after being accused of bringing them. There are bedbug carcasses in the bed frame. I have never been more disrespected by a hotel chain in my life. Do not stay here! They will not accommodate anything!!”

“After initial check in when given a king room after we asked for a room with 2 queen beds. The front desk was helpful, but I requested the room with a walk-in shower. We got a room with a tub and the shower head didn't work correctly. On top of that, the tub didn't drain adequately and was standing in 6" of water while showering. We've stayed at this hotel a number of times and this was the worst room experience we've ever had.”