Guest house a Žacléř

“The location was very nice and the property was clean, but unfortunately the overall experience was disappointing. We booked a room with a balcony and mountain view, but were given a different room without either. I understand that overbooking can sometimes happen, and I can accept that. However, the main issue was the bed. It was damaged, noisy and squeaky, which made it very difficult to sleep. On the first day, when we arrived, I spoke by phone with a man from the property. I explained the...

“Wir hatten 2 Hotelzimmer gebucht vom 13.12 bis zum 14.12. Vor Ort war dann aber eine Gesellschaft drin und man sagte uns es liege keine Reservierung von Expedia vor. Laut Expedia hat bis heute auch niemand von dem Hotel auf die Mails von Expedia reagiert. ”