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Recensioni per Sea Crest Hotel

3.5 out of 5
Sea Crest Hotel
Kiwengwa, Zanzibar, Kiwengwa

Recensioni

7,0

Buono

Valutazione di 10 - Eccellente. 0 su 7 recensioni" "
Valutazione di 8 - Buono. 5 su 7 recensioni" "
Valutazione di 6 - Soddisfacente. 1 su 7 recensioni" "
Valutazione di 4 - Scarso. 0 su 7 recensioni" "
Valutazione di 2 - Terribile. 1 su 7 recensioni" "

7,8/10

Pulizia

7,8/10

Personale e servizio

9,0/10

Servizi

6,8/10

Condizioni e dotazioni della struttura

4,0/10

Ecosostenibilità

Recensioni

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ottima struttura, noi avevamo una camera vista mare e siamo stati soddisfatti della vista e dei servizi. Camere in buono stato peccato che mancava un mini frigo dove poteva essere di gran aiuto dato il super caldo della zona. Personale nulla da dire, i ragazzi della hotel molto disponibili e c è la mettono tutta per soddisfare ogni esigenza dell ospite. Noi siamo stati bene. Hotel Consigliato.
Soggiorno di 9 notti a dicembre 2019
Risposta di Annie, il giorno 22 dic 2019
greeting fro Sea Crest Hotel Thank you so much for your recommendation,and to stay with us, we wish you Merry Christmas and Happy New Year.

8/10 Buono

Viaggiatore verificato

Soggiorno di 14 notti ad agosto 2019
Risposta di Shadia Ahmed, il giorno 5 set 2019
Dear Valued customer Many thanks for choosing our hotel and star rating of the property, this means a lot to us. We hope that you had a nice trip back and with much hope to host you again on your next trip to Zanzibar. With love from Shadia Ahmed and the entire team of Sea Crest Hotel.

8/10 Buono

Greta

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Good place to stay for a friend trip
The hotel is quite new but not taken care of properly and thus the standard is not maintained. There was corrosion and rust in the shower, the plaster was falling off in places, and there was some strange smell in the room. However, the location of the hotel is just 50m from the sea, you can see it from the property. It is in a safe neighborhood even though it looks suspicious at first sight. Personnel, room service, and restaurant waiters were super polite and always ready to help and provide what was needed. Breakfast had a basic selection but the kitchen ched always made eggs after request which were really good. Dinner was ok, so we chose to eat outside of the hotel. There were a couple of really nice places in the area. I would recommend this hotel for a friend trip or couples trip as it contains the necessities on vacation and has a good price ratio for 4-5 days.
Soggiorno di 5 notti a ottobre 2023

2/10 Terribile

Anh Minh

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
Disappointing.
Probably my worst experience at a hotel ever. The hotel is not child friendly at all! Not friendly for the elderly. To get to the beach you have to walk past the pool and the no barrier stairs to get to the stairs to take you back and then the path way past the rubbish bins to get to the beach. There are no public toilets at the beach. - The pool is not cleaned and the paint rubs off - most likely because it has not been maintained. and I went into the pool and got paint stained to my body. When talking to the manager about it she said she was aware about the paint rubbing off but she didn’t give us any notice about it or warn us not to go in the pool. She then said she would put a sign not to go to the pool and it did not happen during our stay. In the bathroom there was rust pouring out from the taps. The teacups in the room were dirty. Where the toothbrush is made to put the decanter is filthy dirty. Poor communication between the manager and the staff. The staff were very friendly and helpful. The view is amazing and that’s about it. We are never coming back to this hotel and I recommend that no one else does.
Soggiorno di 5 notti a novembre 2019
Risposta di shadia, il giorno 1 dic 2019
Dear Ahn Your review is well received noted, we normally appreciate our clients complain while they are still at the hotel to see how we can assist and compensate them, your complain was received and we offered a free cancellation so that you can book another hotel of your standard with all your team and those who booked with the other agent that was part of your family and a free ride around all hotels in the same location but you said you are OK staying over to which we appreciated your trust in us. the swimming pool was recently renovated and as per your complaint of not well dried paint we drained again neglecting all other 30 clients who were in house and using it without any infection, i wonder that you are sending pictures for the workers yet you agreed on it. not only that we did our best and we offered you free meals and drinks for three of you during your stay and the other three from booking.com 2 nights free and meal. therefore if that was enough to compensates for the inconveniences we are sorry that you where not ready to appreciate that. As we are near the salt ocean its hard for us to avoid rust on metal but we are now trying plastic and aluminum materials to seen whether we can make it. The rock and the villages around its still far out of our control. Regards Shadia.

6/10 Soddisfacente

GRACE

Mi è piaciuto: Pulizia
Our stay was OKAy
Our stay was okay though I guess because of the location there are a lot of flies. Area need to be fumigated frequently. Also air conditions were not working properly otherwise wasn't that much bad.
Soggiorno di 3 notti a ottobre 2019
Risposta di Shadia Ahmed, il giorno 21 ott 2019
Dear Grace Greetings from Sea crest hotel We appreciate the time you took to write and rate your services, this helps to continue providing better services to all our guest and improve where we are not doing well.

8/10 Buono

Marketa

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Příjemné
Hotel je na klidném místě, kousek od pláže. Personál je milý. Celkově byl pobyt příjemný. Je škoda, že u bazénu je jenom 5 lehátek a místo na pláži není označeno vůbec, takže pokud se nezeptáte nebo vás hned na začátku pobytu neprovedou, tak nevíte, kde to je. K snídani bych doporučila pořídit menu, co vše si mohu objednat. A vzhledem k tomu, že hotel nemá 24 hodinovou recepci, poskytla bych každému z hostů klíče a pořídila klasický zámek na dveře od pláže, aby se v případě návratu z této strany dostal host pohodlně do hotelu. Co se týče úklidu, občas mi přišel chaotický a přijde mi zbytečné i nepříjemné, aby mi k večeru chodil někdo zatahovat moskytiéru, navíc bez předchozího zaklepání.
Soggiorno di 8 notti ad agosto 2019
Risposta di Shadya Ahmed, il giorno 21 ago 2019
Dear Marketa Greetings from Sea Crest Hotel Thank you fr the time you took to review our hotel this means a lot to us as it helps us to continue providing the best services to all our guests and improving where are not good at. Thank you again for choosing our hotel and all the support you have given us and we hope on your next visit you will find us improved even more better. Best regards Shadia

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful property. Excellent staff and service!!
Soggiorno di 2 notti a luglio 2019
Risposta di Shadia Ahmed, il giorno 19 lug 2019
Dear Valued Guest Thank you for your time you took to write us such a wonderful review, this shows us that you had a nice and conformable stay us with us. It was such a great time hosting you at our property and we hope to host you again on your next visit on the island. Best and Kind wishes, Shadia Ahmed