Hotel vicino a Zoo di Helsinki - Helsinki

"L’appartamento era spazioso e i servizi ottimi"

"Spacious room, very clean. Private sauna was a big plus"

"Colazione ok. buona posizione. La stanza non è stata pulita e rifatta dopo la prima notte"

"The hotel is such a stylish place, great details, fun colors and it inspires joy, I loved the room that was so cozy and very big… it’s not just an hotel room, it’s a place thought to stay comfortable and every single thing in the room inspires relaxation. I slept amazingly in the beautiful quality bed sheets and the silence. Thank you also to the staff that was so kind and welcoming!"

"Buon hotel, con ottima posizione (vicino al porto e alla fermata del tram). Colazione varia e abbondante (soprattutto la variante salata).Presenza di saun, palestra e sala giochi per bambini (non provate però). Camera spaziosa ma il bagno dovrebbe essere rimodernato. "

"Struttura comoda, ottima per gli spostamenti; silenziosa, pulita con uno staff gentile, disponibile e preparato. Eccellente colazione."

"camere spaziose bagni pulitissimi reception professionale e pronta a risolvere qualsiasi problema. Persino la sauna compresa nel prezzo. Ho avuto la fortuna di aggiornare di lunedì quando nel pomeriggio c'è un interessantissimo tour gratuito di helsinki con guida. semplicemente fantastico"

"Cozy, welcoming, great design"

"The hotel is in an excellent location, housed in a charming historic building that reflects part of Helsinki's heritage. Unfortunately, the service fell far short of expectations. The main issue was the room cleaning: it was not done on a daily basis. Every evening, upon returning to the hotel, we had to ask for the room to be cleaned and wait—exhausted—in the lobby. To make matters worse, we were even told that we had asked the staff not to clean the room—an absurd and offensive accusation, essentially calling us liars. The final straw came on our last day: while we were packing to check out, we received a rude phone call bluntly reminding us to leave the room no later than noon, with a completely inappropriate tone. Service like this is unacceptable in any hotel, let alone one that claims to be five-star. A deeply disappointing experience from start to finish. They should be ashamed. "