Wir bedauern, dass Sie keine gute Erfahrung in unserem Hotel gemacht haben. Leider beschreiben Sie den Mangel nicht näher. Wir arbeiten aber kontinuierlich an der Optimierung unseres Services und des Angebots. Wir hoffen, Sie bei anderer Gelegenheit wieder bei uns begrüssen zu dürfen. Herzlich, Ihr Hotel UTO KULM Team

Dear Guest, Thank you for your visit and taking the time to share your feedback. The Mount Uetliberg is a nature reserve and therefore car free. Every 30 minutes, the Uetliberg train brings you to the top of the most beautiful local mountain in Switzerland. From the final station, Uetliberg, you’ll arrive at the hotel after a pleasant seven-minute walk through the woods. On request, handicapped guests as well as the luggage of hotel and conference guests will be collected. Please inform us one day in advance of your arrival. We do our best to inform our guests about the directions wherever we can. For example in the booking confirmation, on our website and on every booking platform. We hope that you will give us the opportunity to convince you of our hotel UTO KULM. Sincerely Hotel UTO KULM-Team

Dear Guest, Thank you for taking the time to share your feedback. It is with great regret to hear that you were not fully satisfied with your stay. The Mount Uetliberg is a nature reserve and therefore car free. Every 30 minutes, the Uetliberg train brings you to the top of the most beautiful local mountain in Switzerland. From the final station, Uetliberg, you’ll arrive at the hotel after a pleasant seven-minute walk through the woods. On request, handicapped guests as well as the luggage of hotel and conference guests will be collected. Please inform us one day in advance of your arrival. We do our best to inform our guests about the directions wherever we can. For example in the booking confirmation, on our website and on every booking platform. We hope that you will give us the opportunity to convince you of our hotel UTO KULM. Sincerely Hotel UTO KULM-Team

Dear JessicaThank you for your five star rating and kind feedback.We are pleased that you enjoyed your stay with us.We would be very happy if we could welcome you again soon.Cordially, your Hotel UTO KULM team

Liebe VivienVielen Dank für Ihre gute Bewertung und das freundliche Feedback bezüglich Ihres Aufenthaltes in unserem Haus. Schön, dass Ihnen die Aussicht gefallen hat, das freut uns sehr. Ebenfalls vielen Dank für Ihre lieben Worte über die Zimmereinrichtung und das Essen.Hoffentlich sehen wir uns bald wieder. Wir würden uns freuen.

Good dayThank you very much for your good review and the friendly feedback.We are pleased that you enjoyed the great view of the Alps and the lake, the beautiful terrace and the comfortable bed. It is a pleasure to hear that you found the relaxed atmosphere pleasant.Your words of praise about the hotel breakfast and our friendly staff are very encouraging for us. We place great importance on providing our guests with a pleasant stay and we are delighted that you felt you were in good hands.We would be delighted to welcome you back again soon.

Dear CarstenThank you for your five star rating and kind feedback.We are pleased that you enjoyed your stay with us.We would be very happy if we could welcome you again soon.Cordially, your Hotel UTO KULM team

Dear LigitaThank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards, Hotel UTO KULM Team

Guten Morgen TheoVielen herzlichen Dank für Ihre tolle Bewertung! Es freut uns sehr, dass Sie Ihren Aufenthalt in unserem Hotel genossen haben. Wir werden sicherstellen, dass unser Rezeptionsteam Ihr Lob erhält. Ihr Feedback motiviert uns sehr, unseren Gästen stets einen unvergesslichen Aufenthalt zu bieten.Wir würden uns riesig freuen, wenn wir Sie bald wieder bei uns begrüssen dürfen.Herzlich, Ihr Hotel UTO KULM-Team

Good day ElioThank you for taking the time to let us know about your experience with our hotel. Our hotel is located in a car-free zone. We try our best to inform our guests about directions wherever we can. For example, in the booking confirmation, on our website and on any booking platform. Our reception is open until late in the night.Sincerely, your Hotel UTO KULM-Team

Good day MichaelThank you for your good review and kind feedback about your stay with us. We are happy that you enjoyed our location, the view and the restaurant. We try our best to inform our guests where our hotel is located. We have a transport for luggages and people who are unable to walk. We would be pleased to welcome you back again soon.Sincerely, your Hotel UTO KULM-Team

Guten Tag MichaelVielen Dank für Ihre fünf Sterne Bewertung und das freundliche Feedback.Wir würden uns riesig freuen, wenn wir Sie bald wieder bei uns begrüssen dürfen.Herzlich, Ihr Hotel UTO KULM-Team

Dear Mrs. MalynThank you for your good review and kind feedback regarding your restaurant visit in our house. It's nice that you liked the view, we are very pleased. We will make sure that our Team receives your praise. Your complimentary feedback is a great motivation for us to always provide our guests with a memorable stay.Our hotel is located on the Uetliberg, Zurich's local mountain. Zurich's local mountain is a nature reserve and therefore car-free. Between the Uetliberg terminus and the Hotel UTO KULM, only luggage transport for hotel guests is allowed by our electric car. Passenger transport is strictly prohibited. This is a directive of the city of Zurich and the municipality of Stallikon.We would be very happy if we could welcome you again soon.Cordially, your Hotel UTO KULM team

Guten Tag Sabine,Vielen Dank für Ihre gute Bewertung und das freundliche Feedback bezüglich Ihres Aufenthalts in unserem Haus. Schön, dass Ihnen die Zimmer gefallen haben, das freut uns sehr. Ebenfalls vielen Dank für Ihre lieben Worte über unser Essen und unser Personal. Hoffentlich sehen wir uns bald wieder. Wir würden uns freuen.Herzlich, Ihr Hotel UTO KULM-Team

Hello StéphanieThank you for your visit and for taking the time to share your opinion about your stay with us.We are glad that we could convince you with our beautiful location. We hope to welcome you again soon.Warmly, your UTO KULM team

Hello QWe regret that you did not have a good experience at our hotel. Unfortunately, you did not describe the problem in more detail. We would be glad if you could describe your concern in more detail so that we can continuously improve.We hope that you will give us another opportunity to serve you and convince you of our service.Yours sincerely,Hotel UTO KULM Team

Guten Tag LorenaVielen Dank für Ihre fünf Sterne Bewertung.Es freut uns, dass Ihnen das Essen und unser Service gefallen hat.Wir würden uns riesig freuen, wenn wir Sie bald wieder bei uns begrüssen dürfen.Herzlich, Ihr Hotel UTO KULM-Team

Hello Mr. HolstadThank you very much for your good review and for the kind feedback regarding your stay in our house. We also appreciate your kind words regarding our standards and service. We have shared your comments regarding the burger and the smell in the room with the departments responsible. Hopefully we will see each other again soon, we would be delighted.Cordially, your Hotel UTO KULM team

Dear Julieta A,Thank you for your feedback. We are sincerely sorry that you had a negative experience with our staff. We will address this internally to ensure that such incidents do not happen again. Your satisfaction is important to us and we hope that you will give us the opportunity to improve in the future.Yours sincerely,Hotel UTO KULM Team

Guten Tag Frau/Herr MüllerVielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Es tut uns außerordentlich leid, dass Ihr Zimmer nicht in einwandfreiem Zustand war und Sie auf Unordnung gestoßen sind. Das entspricht nicht unseren Standards.Wir entschuldigen uns auch für eventuelle Verwirrung, die Sie durch unsere Empfangsdame erlebt haben. Wir werden diese Anliegen intern ansprechen.Ihre Zufriedenheit ist unser oberstes Ziel, und wir hoffen, dass Sie uns in Zukunft die Gelegenheit geben, Ihre Erwartungen zu erfüllen.Herzlich, Ihr Hotel UTO KULM Team

Guten Tag FelixVielen Dank für Ihre fünf Sterne Bewertung.Es freut uns, dass Ihnen den Aufenthalt bei uns gefallen hat.Wir würden uns riesig freuen, wenn wir Sie bald wieder bei uns begrüssen dürfen.Herzlich, Ihr Hotel UTO KULM-Team

Guten Tag ThomasVielen Dank für Ihre vier Sterne Bewertung.Es freut uns, dass Ihnen den Aufenthalt bei uns gefallen hat.Wir würden uns riesig freuen, wenn wir Sie bald wieder bei uns begrüssen dürfen.Herzlich, Ihr Hotel UTO KULM-Team

Guten Tag JunVielen Dank für Ihre 10 Sterne Bewertung.Es freut uns, dass Ihnen den Aufenthalt bei uns gefallen hat.Wir würden uns riesig freuen, wenn wir Sie bald wieder bei uns begrüssen dürfen.Herzlich, Ihr Hotel UTO KULM-Team

Hello Mei KukThank you very much for your good review and for the kind feedback regarding your stay at our hotel. We are glad that you enjoyed your stay with us. We also appreciate your kind words regarding our standards and service.Hopefully we will see each other again soon, we would be delighted.Cordially, your Hotel UTO KULM team