Dear Sam, Thank you so much for your Expedia online review. We are delighted to understand that overall you enjoyed the service provided to you and your family. Your points mentioned have be communicated to the relevant departments for improvement. We would welcoming being your host in the near future and we are looking forward hearing from you should you require any further assistance. With warm regards from cool Zurich

Gentile Ospite, Grazie per aver condiviso la Sua esperienza presso il Zurich Marriott Hotel su Expedia. Un sincero ringraziamento per il grandissimo commento a proposito della posizione centrale del nostro albergo. Siamo felici che vi è piaciuto il soggiorno qua da noi.Ci farà piacere di darvi il benvenuto di nuovo allo Zurich Marriott Hotel! Cordiali saluti, S. Oprea

Dear Kenneth,Thank you for taking the time to share your comment following your recent stay at the Zurich Marriott Hotel. It has been a pleasure having you as our guests. It is great to hear that you were very pleased with the great location of the Zurich Marriott Hotel, near the Old Town and just a short distance away from the main station. Thank you very much once again for your comments and we are very much looking forward to welcoming you in the near future back at the Zurich Marriott Hotel. Have a wonderful day,K. TicoGuest RelationsZurich Marriott Hotel

Dear Tom,Thank you for taking the time to share your comment following your recent stay at the Zurich Marriott Hotel. It has been a pleasure having you as our guests. We are delighted to understand that you enjoyed your stay with us and are particularly pleased by your comments about the friendliness of our hosts with excellent facilities. This is the main ingredient for a successful hospitality effort. You can rest assured that I will share your review with the entire team.Thank you very much for your comments and we are very much looking forward to welcoming you in the near future back at the Zurich Marriott Hotel. Have a wonderful day,K. TicoGuest RelationsZurich Marriott Hotel

Dear Monica,Thank you for taking the time to review your stay via Expedia at the Zurich Marriott Hotel. It has been a pleasure having you as our guest. Our key priority is to provide you with a memorable experience during your stay with us. It appears from your comments that you were not fully satisfied with our service while staying with us.We are delighted to see from your comment that our hotel is a good location. However, we were concerned that you perceived our hotel as too expensive. Zurich is indeed a city with high prices and it is ranked as one of the cities with the highest living standard in the world. Compared to other hotels in the city center of Zurich of the same category, you can be rest assured that we are in the same price range.We were distressed to understand that you perceived our Breakfast associates as rude, We sincerely apologize in this regards. Your comments have been forwarded to the Restaurant Manager in order to improve in this area. Thank you very much for your valuable feedback, we do hope to better your experience at the Zurich Marriott Hotel, should your travels bring you back to Zurich. Please do not hesitate to contact us directly if we may be of any further assistance for you. Have a wonderful day,Brilliantly yours,Guest RelationsZurich Marriott Hotel