Isole dei Caraibi: Vacanze per amanti del golf

We truly enjoyed our stay. From the beginning once we arrived Melvin took our baggage, he also carried us by golf cart to spa and then picked up our bags from room on check out day. He was very friendly and helpful. Once in The Reserve registration everyone was nice. In here we were escorted to our room by Zeneica (spelling) since our concierge wasn't available. We ran into her everyday. She is all over the resort, from check in to helping in restaurants. Always had a smile on her face and making sure everything was OK. Our concierge, Ricardo was very tentative to our needs (reservation, etc) and he decorated our room for our 45th anniversary. He texted us many times and came by to make sure we didn't need anything. The resort was extremely beautiful and clean. Mina Steakhouse was our favorite restaurant. The buffet was good, but most of the meat was usually over cooked. However, it had just about everything on it. Overall it was great and very relaxing.

Resort molto vecchio e poco curato. Cibo nella media. Sovraffollato. Casinó molto grande ma pieno di slot e con pochi tavoli

I am a Prestige Club member but used Expedia to book because I had credits. They would not let me utilize most of my benefits because of it and we had to move rooms because the TV wouldn't work and woke up to a huge roach in the room. Everything they asked me as a member that I wanted for my birthday trip was never given: no snacks, no fav drinks, no birthday gift or dessert like usual. I asked for a bottom-floor room since there are only stairs and got booked on the top floor. It was not a very good experience at all. I won't go back to this resort even though it was my 3rd visit.

Had a wonderful time at this resort made my first trip to Aruba memorable...would def be back

I am a Prestige Club member but used Expedia to book because I had credits. They would not let me utilize most of my benefits because of it and we had to move rooms because the TV wouldn't work and woke up to a huge roach in the room. Everything they asked me as a member that I wanted for my birthday trip was never given: no snacks, no fav drinks, no birthday gift or dessert like usual. I asked for a bottom-floor room since there are only stairs and got booked on the top floor. It was not a very good experience at all. I won't go back to this resort even though it was my 3rd visit.

Resort molto vecchio e poco curato. Cibo nella media. Sovraffollato. Casinó molto grande ma pieno di slot e con pochi tavoli

Charles, the butler, was a great help throughout our stay and provided excellent service. The pool was always clean and well maintained, which we really appreciated. Unfortunately, our experience at the à la carte steak restaurant (Asadito steak house) was disappointing. The waitstaff were quite rude, the food was dry, and it took an extremely long time to be served. Overall, while there were some positive aspects to our stay, the dining experience at the steak restaurant needs significant improvement.

I am a Prestige Club member but used Expedia to book because I had credits. They would not let me utilize most of my benefits because of it and we had to move rooms because the TV wouldn't work and woke up to a huge roach in the room. Everything they asked me as a member that I wanted for my birthday trip was never given: no snacks, no fav drinks, no birthday gift or dessert like usual. I asked for a bottom-floor room since there are only stairs and got booked on the top floor. It was not a very good experience at all. I won't go back to this resort even though it was my 3rd visit.

Had a wonderful time at this resort made my first trip to Aruba memorable...would def be back

Resort che soddisfa tutte le esigenze, panorama mozzafiato e la spiaggia con le palme è spettacolare.

Two stars only because of the location and the staff. The staff are the greatest asset this resort has. They were friendly, professional, and always tried to help. Everything else was disappointing. The food was easily 1 out of 10. This was the first vacation where I actually lost 5 pounds because there was so little worth eating. The room had issue after issue. There was no hot water in the shower, the bathroom sink barely drained, the bed sheets had holes in them, there was only one small trash can for an entire one bedroom unit, the mini fridge door would not stay closed, and the shampoo and toiletries were so watered down they were almost useless. The resort does not even have a small market or convenience store. We had to leave the property and go to another resort just to buy snacks and basic items. The snack bar often had almost nothing available. At one point there were only two small bags of chips. The main pool was dirty with bird droppings floating in the water. One thing that really made me question the reviews was being approached by staff and asked to let them write reviews for us. After reading so many glowing reviews before booking, that was concerning. Most guests seemed to be from Europe or South America. If you are traveling from the United States and expecting the quality of other resorts in Punta Cana at this price point, you will likely be very disappointed. I cannot recommend this resort until the maintenance, cleanliness, food quality improves