Malta: Vacanze Yoga

Personale cortese e sempre disponibile

I stayed at this hotel expecting a 5-star experience, but what I got was far from it. The room was not particularly clean, which is unacceptable for a hotel of this level. The minibar in our Junior Suite was completely empty, even though they took my credit card as a guarantee for any consumption. It’s hard to understand the logic behind that. Service was a disaster: the bar and pool areas were practically unattended. Worst of all, at the pool bar, I was refused a drink simply because I was wearing a bathrobe instead of regular clothes. When I politely asked for an explanation, the bar staff member didn’t even stop to talk to me — she just walked past and, without looking at me, said I had to be dressed. The attitude was rude and unprofessional. At check-in, I was handed a form and told to fill in my own details — again, not something I would ever expect from a supposedly high-end hotel. Overall, this place lacks the service, attention to detail, and professionalism you'd expect from a true 5-star hotel. I will not be returning, and I cannot recommend it.

Ottimo tutto quello che abbiamo utilizzato

Breakfast was varied and the staff was courteous and professional. On room cleanliness, however, I have a real complaint: we had to explicitly request a deep cleaning during our stay, and at one point found a towel that was still dirty when it should have come straight from the laundry. I understand we were traveling during peak season and staff may have been stretched thin — but so were the room rates. At this price point, a smooth, hassle-free cleanliness standard shouldn't be something guests have to chase down. Worth noting for anyone traveling with kids: the beach isn't fine sand but small pebbles (likely granite) — not a hotel failing, just the nature of the St. Julian's coastline, but useful to plan around. Dining within the hotel was excellent, and I want to give a special mention to Leonardo, the maître d' at "Al Fresco" restaurant on the seventh floor. He made us feel welcome and at home — a skilled, friendly, and professional host. Thank you Leonardo!

I stayed at this hotel expecting a 5-star experience, but what I got was far from it. The room was not particularly clean, which is unacceptable for a hotel of this level. The minibar in our Junior Suite was completely empty, even though they took my credit card as a guarantee for any consumption. It’s hard to understand the logic behind that. Service was a disaster: the bar and pool areas were practically unattended. Worst of all, at the pool bar, I was refused a drink simply because I was wearing a bathrobe instead of regular clothes. When I politely asked for an explanation, the bar staff member didn’t even stop to talk to me — she just walked past and, without looking at me, said I had to be dressed. The attitude was rude and unprofessional. At check-in, I was handed a form and told to fill in my own details — again, not something I would ever expect from a supposedly high-end hotel. Overall, this place lacks the service, attention to detail, and professionalism you'd expect from a true 5-star hotel. I will not be returning, and I cannot recommend it.

Ottimo tutto quello che abbiamo utilizzato

La struttura è fenomenale. Servizi di alta qualità, non manca davvero nulla.

Personale cortese e sempre disponibile

I stayed at this hotel expecting a 5-star experience, but what I got was far from it. The room was not particularly clean, which is unacceptable for a hotel of this level. The minibar in our Junior Suite was completely empty, even though they took my credit card as a guarantee for any consumption. It’s hard to understand the logic behind that. Service was a disaster: the bar and pool areas were practically unattended. Worst of all, at the pool bar, I was refused a drink simply because I was wearing a bathrobe instead of regular clothes. When I politely asked for an explanation, the bar staff member didn’t even stop to talk to me — she just walked past and, without looking at me, said I had to be dressed. The attitude was rude and unprofessional. At check-in, I was handed a form and told to fill in my own details — again, not something I would ever expect from a supposedly high-end hotel. Overall, this place lacks the service, attention to detail, and professionalism you'd expect from a true 5-star hotel. I will not be returning, and I cannot recommend it.

Personale cortese e sempre disponibile

La struttura è fenomenale. Servizi di alta qualità, non manca davvero nulla.

Il meglio a Malta