Costa Rica: Viaggi di nozze

Room, breakfast staff

Struttura stupenda immersa nel verde! Camera fantastica con una vista bellissima sul parco . Personale gentile è sempre disponibile.

Struttura bellissima, parco meraviglioso e arredamenti particolari e ricercati. Vista spettacolare. Ci è veramente dispiaciuto passare una sola notte

Did not give us room with 2 queen beds as we booked and paid for. On top of that, front desk staff didn't even bother yo let us know that they will give us wrong room type until we found out at night. We have 16 and 12 years old boys so we specifically reserved room with 2 queen beds. When we called the front desk at night they said initially that they couldn't give us our room due to availability. After dealing with front desk person with back and forth arguments he said he will give us call back in 5 minutes. No one called for 10 minutes and I called them back as it was very uncomfortable for my two boys to sleep on full size sofa bed. Then he gave us another room on the third floor with almost 25 steps. NO ELEVATOR. This incident ruined our mood. In addition they didn't give us 20% food discount that we received from expedia until we asked at the time of checkout. I think they should give us that discount without us reminding them. Overall it was okay stay for the price we paid for and the stars they have on expedia website. Would not stay again here.

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Room, breakfast staff

Did not give us room with 2 queen beds as we booked and paid for. On top of that, front desk staff didn't even bother yo let us know that they will give us wrong room type until we found out at night. We have 16 and 12 years old boys so we specifically reserved room with 2 queen beds. When we called the front desk at night they said initially that they couldn't give us our room due to availability. After dealing with front desk person with back and forth arguments he said he will give us call back in 5 minutes. No one called for 10 minutes and I called them back as it was very uncomfortable for my two boys to sleep on full size sofa bed. Then he gave us another room on the third floor with almost 25 steps. NO ELEVATOR. This incident ruined our mood. In addition they didn't give us 20% food discount that we received from expedia until we asked at the time of checkout. I think they should give us that discount without us reminding them. Overall it was okay stay for the price we paid for and the stars they have on expedia website. Would not stay again here.

Our stay at the JW Marriott Resort Costa Rica exceeded every expectation. From the moment we arrived, the staff made us feel genuinely welcome with exceptional hospitality and attention to detail. The property is absolutely stunning, with beautifully maintained grounds, a spectacular pool, and breathtaking views that create the perfect setting for a relaxing getaway. The rooms were spacious, impeccably clean, and incredibly comfortable. Every restaurant we visited served delicious food with excellent service, and there was a great variety of dining options to enjoy throughout our stay. Whether we were relaxing by the pool, walking along the beach, or enjoying the resort’s amenities, every experience felt first-class. What truly sets this resort apart is the people. Every team member went above and beyond to ensure our stay was memorable, always greeting us with a smile and making us feel like valued guests. If you’re looking for a luxury vacation in Costa Rica that combines beautiful scenery, outstanding service, and world-class amenities, the JW Marriott Resort Costa Rica is an exceptional choice. We can’t wait to return!

Room, breakfast staff

Did not give us room with 2 queen beds as we booked and paid for. On top of that, front desk staff didn't even bother yo let us know that they will give us wrong room type until we found out at night. We have 16 and 12 years old boys so we specifically reserved room with 2 queen beds. When we called the front desk at night they said initially that they couldn't give us our room due to availability. After dealing with front desk person with back and forth arguments he said he will give us call back in 5 minutes. No one called for 10 minutes and I called them back as it was very uncomfortable for my two boys to sleep on full size sofa bed. Then he gave us another room on the third floor with almost 25 steps. NO ELEVATOR. This incident ruined our mood. In addition they didn't give us 20% food discount that we received from expedia until we asked at the time of checkout. I think they should give us that discount without us reminding them. Overall it was okay stay for the price we paid for and the stars they have on expedia website. Would not stay again here.

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