Hotel vicino a Birch Run - Birch Run

“The property was decently clean, never saw a houskeeper, but pool was stalked with towels and we enjoyed the breakfast. Had a little bit of issues with staff. Slightly rude about curtains to pool area. I just wanted to watch my son from the lobby through the windows and was moving the blinds to see in. Was confronted by staff about it. To be fair I don't think she knew I was a parent. Then we were put on "hold" for the front desk for like 5 minutes. They just placed the phone on the counter...

“I love the coffee 24/7 in lobby each cup is freshly ground and made, it makes no sense to have in room for me.”

“Was there 4 nights room was never vacuumed all they did was come in change a couple towels and that was about it not impressed at all”

“Arriviamo e impieghiamo un'ora per fare il check-in con una persona incompetente che non sapeva cosa fare. Alla fine ci danno la stanza regolarmente pagata per tre notti. Il giorno seguente, dopo aver fatto un giro in città, ci ritiriamo la sera tardi dopo cena e ci dicono che a nostro nome non c'era nessuna stanza e che non potevamo entrare neanche per prendere i bagagli. Siamo rimasti un'altra ora ad attendere le loro verifiche con una persona con atteggiamenti nevrotici che sembrava non...

“The pool was broken and the staff said the only maintenance man was on another job and the hotel owners didn't see fixing the pool for the guests as a priority. Also the check in area and hallways very warm and muggy, was told the management likes it warm. The bathroom vent in the room made a horrible noise starting up and while running. The toilet was very low and it clunked when you sat down. Needs tightened is my guess. Hotel needs repairs.”

“Ok”