Hotel a Council Bluffs

“Room was clean. A/C worked well and was quiet. Water was hot. Breakfast was OK. Staff was excellent.”

“The hotel was very clean and the staff was super helpful. Definitely will be my number one stay when in town.”

“We stayed 4 nights and the breakfast was terrible. Only fruit was a few apples that was never touched and the cereal was stale! Ice machine didn't work or the vending machine to get a water or soda so we went to the gas station next door. Should put a elevator in going up flights of stairs with luggage was not easy.”

“The rooms were clean. Hallways and stairs could have been cleaner. The staff were a great group of people.”

“Clean room”

“Nice and quiet”

“Front desk lady was awesome. Wished we could have used hot tub longer”

“Room was cleaned daily, everything worked properly, staff was always attentive and helpful, and the area was very convenient.”

“Staff was very helpful.”

“This hotel was our home away from home while my kid was at iowa western also have a discount for iowa western parents and students. ”

“Friendly and accommodating people”

“Big rooms! Great for families but not great if you want to sleep and have a quiet, normal stay. It’s just so loud. Kids running like crazy in the room above us. Doors constantly slamming in the halls and kids scream. We called with a noise complaint early in the morning and nothing changed. The breakfast is also lacking. Only eggs and sausage one morning. No waffles no oatmeal no biscuits and gravy on Saturdays. Pool was gross.”

“tv did not work room was a mess”

“The bathroom looked like it was going through a remodel and was not finished. The smoke detector was in a drawer. It was one of the worst hotels we’ve stayed in 😟”

“The hotel was super clean and the staff was friendly and helpful.”

“The room was spacious. However, upon entering the bedroom, a wall light was found with broken lights. Immediately reported to front desk. Later, discovered drains in sinks were slow in draining; again, reported to front desk. Rugs in elevators were old and worn. During the morning of departure, could not find a cart to help transport heavy luggage from room to vehicle. Had to take multiple trips to vehicle with luggage. None of the supposedly four carts were observed at the entrance or on the...

“The entire first floor reeked of cigarette smoke and the common area off the elevators had the same smell. We had a tough time getting the AC to work (tip- switch it off auto-mode) and when we called the front desk they were not very helpful. Checked in on the app and front desk said nothing had been done. No access to streaming apps on the TV and the shower was not great. We only stayed for a single night so it was fine, but for an extended stay I would have been super disappointed.”

“Overpriced”

“When we checked in the hotel was clean and presentable. When we got to our hotel room- our room had urine stains on the bedding and there was pilling of old dead skin on the bedding as well. The pillows were also full of hair. It was disgusting.”

“The room was one of the cleanest I've stayed in, the staff was great, the breakfast was well stocked and had a great variety, and the pool was clean and a good temp. The staff were always ready to help with any request, and my family enjoyed the room and modern amenities.”