Hotel 4 stelle a Sugarloaf Key a partire da 154 €

"La struttura è molto bella ma gli ascensori non funzionano e non è una meta per chi odia i galli"

"They made me stay at a different hotel promising a refund for the first night, which they haven't issued yet nor they are responding to any of my emails. Avoid this place."

"Struttura bella e ben curata personale gentile ma : Sono arrivati a rifare la camera alle 5 del pomeriggio; Il centro storico è molto più lontano dei 3.6 km indicati La navetta per andare in centro è disponibile soltanto ogni ora ed ha soltanto 25 posti che confrontando il numero degli ospiti presenti e’ assolutamente insufficiente ( più di una volta siamo stati costretti ad usare Uber in quanto ci hanno lasciato a piedi pur arrivando all’ora stabilita) Si potrebbe migliorare con poco!!!!!!"

"The ratio price/quality is not justified"

"Terrible experience. Going to bed I notice that the sheets are torn. The next morning I inform the reception, showing the photos and asking that they be changed during the cleaning of the room. They tell me it will be done, without even apologizing for the inconvenience. In the evening, when we return to the hotel, we discover that the room has not been cleaned, the beds have not been made and that the cleaning lady has simply left a bag with clean sheets (one of which was dirty) on one of the two beds. We asked the front desk for an explanation and the answer was that they only have one cleaning lady for the entire property and therefore she cannot clean all the rooms. We had to make the beds ourselves. The next morning, when we checked out, we saw other guests complaining about the same problem, that no one had been notified of. Spending more than $400 per night to find torn sheets and having to make the room ourselves, without even a hint of apology from the staff, seems unacceptable to me. The hotel management, in exchange for this poor service, only discounted our resort fees. Photos attached "

"Good Hotel, outside the city center."

"Bella struttura "

"Perfetto"