Dear Alberto,Thank you for making us your preferred hotel. We appreciate your rating. We wish to host you again soon.Cheers.

Dear Stefano, Thank you for the feedback. We appreciate you for choosing to stay with us and we look forward to having you again.

Dear Alexey, thank you very much for your positive feedback highlighting the Accra City style of hospitality in our hotel. We are working continously to maintain this level of service and are looking forward to your next stay. Season Greetings, Isaac K. Apau Guest Relations Manager Accra City Hotel

Dear Brian,Thank you for sharing your feedback regarding your recent stay at our property. We appreciate your comments and are glad to hear that our central location was a positive aspect for you. It is rather unfortunate we did not meet your expectations with our superior rooms and breakfast options. Hopefully we will have modernized room to suite all guest preferences after completion of our ongoing project.We apologize for the technical difficulties you experienced with the QR code for room service. The issue has been resolved and it is working perfectly fine now. Please be assured that we have taken note of these concerns and have taken steps to make sure they do not happen again. We are delighted to hear that our staff, especially Mary and Catherine, made a positive impression on you. We strive to provide exceptional service, and your recognition of their efforts is truly appreciated. We will pass on your kind words to them and the rest of our team. We wish to host you again soon for a better experience.Best regards,

Dear Solu,Thank you for sending us a review after your stay with us. Guest satisfaction and comfort is our utmost priority and we are glad we were able to meet your expectations. Your kind word about our staff and services is very well appreciated and will be shared with the rest of the team to encourage them to continue working harder. We look forward to hosting you again soon.

Dear Stanley,Thank you for sending us a review after your stay. We are glad you are pleased with our facilities and professional conducts of our staff. Your comments about our staff will be passed unto them to motivate them as well. We appreciate your honest feedback. We wish to host you back soon for another memorable experience.

Dear Raul, Thank you for the 10 out of 10 rating. cheers

Dear Adrenia,Thank you for making us your preferred hotel. We are happy to always meet your expectation and we wish to host you again soon for another better experience.

Dear Moiz,Thank you for sending us a review after your stay. We are glad you liked our location. Your kind comments about our staff, food and amenities is well appreciated. Your comments will be shared with our staff to motivate them as well. It is rather unfortunate the smell of our hallway was unpleasant, which under normal circumstances it shouldn’t be. We have informed our team to work on it and make sure it does not happen again. We appreciate your honest feedback. We wish to host you again soon for another memorable experience.

Dear Philip, Thank you for the 5 out of 5 rating. Cheers

Dear Deby,Thank you for lodging with us and for taking some time to share a feedback. We are glad you had a wonderful stay at our hotel and loved our breakfast options and lunch. We appreciate your good comments about the staff. The comment will be shared with the team to motivate them to continue their good work. We hope to welcome you back soon for a more fascinating experience. Cheers!

Dear Prince, Thank you for choosing to stay with us and for rating us. Please let us know if certain aspects of our service requires attention. We look forward to meeting with you at the guest relations desk during your next visit.

Dear Mai,Thank you for sharing a review after your stay. Our VIP access perks include 20% off food and beverage (once per day), free roundtrip airport transfer for two( on request) ,free wifi . Please crosscheck because as we handed the discount card to you, we also added that you could book for the shuttle for your airport trips as well. Unfortunately, personal transportation is not borne by the hotel. We do have transport agent in house as well as taxis that can assist you with all transportation needs at your cost. We look forward to hosting you again.

Dear Colin,Thank you for sending us a review after your stay. We are very happy you liked the hotel. We are glad the issue about the mini fridge and light was rectified same day. It is rather unfortunate it took two days to rectify the plugs in the sink, which under normal circumstance shouldn’t be. We have informed our team to work on it and make sure it does not happen again. We are happy you had an excellent service with Elvis and we would inform him to keep it up. We appreciate your honest feedback. We wish to host you again soon for memorable experience.

Dear Elias, Thank you for the 10 out 10 rating. Cheers!

Dear Lilia,Thank you for choosing to stay in our hotel and sending us a review. We appreciate your comment about our location. Our guests, are absolutely the top most priority and we always endeavor to deliver the best of service to make their stay amazing. It is rather unfortunate we could not meet your expectations with regards to our services. Kindly let us know the specific issue so that we can address it appropriately and make amends. We hope to see you soon for a better experience.

Dear Martin,Thank you for your feedback. We are happy you enjoyed our services and encountered our excellent staff. We are poised to always give you the best of service. We appreciate your loyalty and look forward to welcoming you again soon.

Dear Martin, Thank you for the 5 out of 5 rating. Cheers!

Dear Martin,We are delighted to receive a feedback from you. We will not take your recommendation and review about our facility lightly at all as our guests’ maximum satisfaction is our topmost priority. It is rather unfortunate that you had issues with the shower fixture which shouldn't be under normal circumstance. The noise from the connecting room is also being investigated so it does not happen again. Our housekeeping and maintenance team have been notified to replace the broken fixture too. We are always happy to host you and we look forward to your next visit. Thank you.

Dear Robert, We are grateful to have you lodge with us and we appreciate the effort you made to send us a review. The safety and comfort of our guest is our top most priority and we are glad we were able to meet your expectations. Your kind words about our staff being friendly and our tasty food is very well appreciated. We hope to host you again soon for another unforgettable experience.

Dear Calvin,We are pleased for sending us a feedback. It rather unfortunate we were not too notch with our buffet breakfast, so we will investigate into the issue. Your comment about our daily menu and food is well noted and our head chef will be informed. Your compliment about our housekeeping and front desk staff is well appreciated, they will be made aware of it as an encouragement. We hope to see you again soon for a much better experience.

Dear Jan,Thank you for your rating. We hope to host you again soon.

Thank you for your rating. It is unfortunate we could not meet up to your expectations. We hope to host you soon for a better experience.

Dear Cassandra,Thank you for lodging and sharing a review with us. We appreciate your honest comments and recommendations. We are happy to always meet your expectations and we hope to see you again soon. Cheers

Dear Lindon,Thank you for sending us a feedback. We wish to host you again soon. Cheers

Dear Caroline,Thank you for 10 out of 10 rating. Cheers!

Dear Claude,We are grateful for lodging with us and for sharing a feedback.Your compliment is very well appreciated and we hope to host you again for a better experience.Best regards.

Dear Alfred,It was a great privilege we had you stay with us and for taking some time to share a review with us.We appreciate your compliments and we will share with the rest of the team to encourage them to continue working harderWorking effectively to provide the maximum comfort and satisfaction for our guest is our most priority and we are glad to have achieved that with you. We also promise to always create and provide the topmost value for all our guests.We look forward to welcoming you for another pleasant stay. Kind regards.

Dear Ake,Thank you for choosing to stay with us and for taking some time to share a review . We are glad for 10 out 10 rating and we will gladly share this with the team.It will be our pleasure to welcome you soon for a pleasant stay. Cheers!

Dear Tamika,Thank you for sending us a feedback after your stay.We hope to host you again soon.Cheers to the 5 out of 5 rating.

Dear Patricia,Thank you for sending us a feedback after your stay. Your ratings help us improve our services. We wish to host you again soon for a much better experience.

Dear Jamie,We are grateful to have you lodge with us on your last visit to Ghana and appreciate the effort you made to send us a review.Our guest satisfaction and comfort is our most priority and we are glad we were able to meet your expectations.Your kind words about the staff and services is very well appreciated and will be shared with the rest of the team to encourage them to continue working harder.We look forward to having you soon. Cheers

Dear Derrick,Thank you for choosing to the stay in our hotel during your last visit. Your feedback after your stay is much appreciated. Its unfortunate you did not enjoy our services and facilities. We would be glad to know the exact pitfalls so that we can better improve on them. We hope you come back soon for a better experience.

Dear Selorm,Thank you for taking time to send us a feedback after your stay at the hotel. We appreciate all feedbacks and encourage our guests to always send us a review. We believe it makes us better as a hotel. It is rather unfortunate we couldn’t meet your expectations with regards to our amenities and we will appreciate it if you can specify which amenities in order for us to be able to improve upon it. We look to welcoming you back soon for a better experience.

Dear Joseph,It is our pleasure to have received a feedback from you and to have you stay with us during your last visit to Ghana. We appreciate your kind words about the staff and we promise to share these words with all of them to encourage them to keep working harder.It is our priority to work professionally and ensure our guest enjoy the best of comforts they could possibly have and we are glad to have achieved that.We hope to see you soon to ensure a most memorable stay. Cheers!

Dear ErnestThank you for lodging with us and for taking some time to share a feedback. We are glad you had a wonderful stay at our hotel and appreciate your good comments about the staff. The comment will be shared with the team to motivate them to continue their good work.We hope to welcome you back soon for a more fascinating experience. Cheers!

Cheers to 5 star rating

Dear Sir/ Madam,We are glad you lodged with us and took some time to share a feedback with us. We also appreciate your compliment about the hotel and we will share with the rest of the team.Again, we are glad we met your expectation and we hope to see you soon for a more fascinating experience.Cheers.

Dear Jeff,We are glad you made us your preferred hotel when you last visited Ghana and appreciate the effort you made to send us a feedback.We apologize for not being able to meet your expectations concerning our television, internet connectivity and the air conditioners. We deeply regret any inconvenience that might have caused you while you stayed with us.It is our topmost priority to ensure the satisfaction and comfortability of our guest and as part of the process, the hotel is moving all our television setting onto the DSTV. This process in fact might have caused some inconveniences, which we deeply regret.In addition, the IT and the maintenance team have already resolved the issues regarding the internet connectivity and the air conditioners and we wish to inform you that they are working effectively now.We apologize for the inconvenience once again and look forward to welcome you back to have a better stay next time.

Dear Michael,Thank you for making us your preferred hotel. We appreciate your rating. We wish to host you again soon.Cheers.

cheers to 5 stars

Dear Saratchandra, Thank you for lodging in our hotel and for taking time to send your rating on our services and facilities. We very much appreciate your feedback and will share it with our team. Thank you and we look forward to welcoming you during your next visit.

Dear Vasuth,Thank you for sending us a feedback after your stay. We appreciate every review as it helps us get better with our services and facilities. It is rather unfortunate your stay with us didn’t end as you planned and we apologise for the inconvenience caused by the TV, safe and our malfunctioning POS. Management has taken the necessary steps and it has all been been resolved and rectified. We hope to host you again soon for a much better experience.

Dear Colin, Thank you for sharing your feedback with us after your stay. Your compliment about our reception is much appreciated. We deeply regret any inconvenience caused with the shower and key card. Management has been made aware of your concern and will definitely look into it and get it resolved as soon as possible. We look forward to another opportunity with us for a much better experience. Cheers. Dear Colin, Thank you for sharing your feedback with us after your stay. Your compliment about our reception is much appreciated. We deeply regret any inconvenience caused with the shower and key card. Management has been made aware of your concern and will definitely look into it and get it resolved as soon as possible. We look forward to another opportunity with us for a much better experience. Cheers.

Dear Liliane, Thank you for making us your preferred hotel during your last visit to Ghana and for taking time to share your experience with us. We are very delighted you enjoyed your stay with us and we would share your kind words about the hotel with the team members to encourage them. We also look forward to welcoming you back to our hotel for a more fascinating experience. Cheers.

Dear Ravi, Thank you for making us your preferred hotel during your last visit to Ghana and for taking time to share your experience with us. We also look forward to welcoming you back to our hotel for a better and more fascinating experience. Cheers.

Cheers to 5 star rating

Dear Sherry, It is wonderful reading a lovely feedback like yours subsequent to your stay. We are glad that we met your expectations during your time with us about our menu. The contents of your feedback will be shared with all our staff, especially the Kitchen and Restaurant, to encourage them to keep on working hard. Thank you and we hope to see you again.

Dear Daniel, Thank you for taking time to send us your feedback after lodging in our hotel. We appreciate the commendation concerning our location and we are happy that you were satisfied with our services. Your feedback will be shared with our team to encourage them to work harder. Thank you and we hope to see you again.