Dear Bridget,Thank you for your review; we are delighted that your stay was memorable. We appreciate the recommendation and look forward to seeing you again soon.

Dear Bridget,Thank you for your feedback, we cannot wait to welcome and serve you again.

Dear Panesha,Thank you for your review, we appreciate your feedback.Yours in Hospitality,Jessica Unuakhe

Dear Ebony,Thank you for your honest feedback, we are glad we made your holiday memorable. we always yearn to exceed our guest expectation and we are thankful that we fulfilled that during your stay.Looking forward to seeing you again.Yours in Hospitality,Front Office Manager

Thank you for your review Olatunji!

Thank you for your feedback!

Thank you for your feedback Mooya!

Dear Dana,Thank you for your feedback. We sincerely apologies for the experience you had with the front office team, we assure you that we have investigated and retrained all the team members for better customer service delivery.We look forward to seeing you again, to extend our unreserved apologies.Yours in Hospitality,Front office Manager

Thank you for the rating Mr. Jonathan!

Dear Adjoa,Thank you for your review of our services, we look forward to welcoming you again soon.Yours in Hospitality

Thank you the rating Mr. Bashar!

Dear Henrik,Thank you for your review!We look forward to seeing you again.

Dear Charlene,Thank you for your review!

Dear Stephanie,Thank you for your review!

Dear Brynmor,Thank you for your feedback!

Dear Christiana,Thank you for your review!

Dear Halima,Thank you for your honest feedback of our services, it is well appreciated. We sincerely apologize for your experience and we are working on your review to ensure a better service is received from us.Thank you again Halima, your review will help fine tune all ends of service delivery that will improve a memorable stay to all our esteemed guests.Yours in Hospitality,Jessica UnuakheFront Office Manager

Dear Patrick,Thank you for your honest feedback, we are glad you enjoyed your stay.

Dear Deborah,Thank you for your honest feedback, your review has been shared with our team, we have prioritize the need to ensure that the needful is done with immediate effect to improve memorable stays and guest satisfaction.Thank you again as we look forward to seeing you again.Yours in Hospitality,Jessica UnuakheFront Office Manager

Thank you Ruth!We are glad you enjoyed your stay.

Dear Richmond,Thank you for your review and we are glad you enjoyed your stay with us.Yours in Hospitality,Jessica UnuakheFront Office Manager

Dear Michelle,Thank you for your feedback about your stay. We look forward to seeing you again.Yours in Hospitality,Management

Dear Bee,Thank you for your feedback, we look forward to seeing you again soon.Yours in Hospitality,Management

Dear Mariam,Thank you for staying and celebrating your special day with us.We appreciate your honest feedback as we look forward to serving you again soonest.Yours in Hospitality,Management

Dear Patrick,Thank you for your feedback.We look forward to seeing you again!

Dear Ashley,Thank you for staying with us.We appreciate your honest feedback of our services and it delights our hearts, that you had a memorable time with us.We look forward to welcoming you again soon.Yours in hospitality,Management

Thank you for your feedback and thank you for staying with us.

Dear Ms. Jacqueline,Thank you for your honest review of our service, we will share this with the team and we hope to see you again when next you visit Accra.Yours in Hospitality,Management

Dear Latonya,Thank you for your review, we look forward to welcoming you on your next visit.Yours in Hospitality,Management

Dear Prince,Thank you for your feedback, we look forward to serving you soon.Best regards,Management

Thank you for your honest feedback

Dear Esteemed Guest,Thank you for your honest review and for staying with us.We look forward to seeing you soonest.Yours in HospitalityManagement

Dear Antoinette,Thank you for staying with us.We are glad to here that you mom enjoyed her stay in our luxurious suite.We hope to see you again.Yours in Hospitality,Management

Dear Mr. John,Thank you for your honest review and we are glad that you stayed with us. Please note that we will treat your feedback immediately.Thank you and have a wonderful day as we look forward to seeing you again.Best Regards,Management Team

Dear Suzan,Thank you for staying with us and we are glad you enjoyed your stay. We appreciate your honest feedback, we sincerely apologize for the shortfall in our service delivery, our relationship with our guest are important to us, we will appreciate another opportunity to serve you and show the improvements we have made since your last stay with us.Thank you again as we look forward to seeing you and apologizing to you in person soon. Yours in Hospitality,

Dear Guest, It always bring us such delight, in knowing that we were able to not only make a promise but also keep it in exceeding one of our guests expectations. This gives us encouragement to not only know that we are on the correct path but also motivates us to strive to do better and continue to give the Best guest service. Thank you for your loyalty.

Dear April, Thank you for your feedback on services rendered to you by our professional staff. We hope to see you again. Best Regards, Alex Sydney Essilfie Front Office Manger

Dear Whitney, Thank you for bringing this to our attention it certainly is not feedback that we like to see from our guests. We are looking into the attitude of the lady in question and she will be addressed accordingly. It is not the type of communication that we expect from our staff and we will continue to train our staff to ensure this does not happen again in the future. We take the health and wellbeing of our guests seriously we are investigating the lack of communication in regards to your dietary requirements. The room service charge mentioned is displayed on the menu in your room, however we will ensure at time of ordering it is made more clear to ensure transparency of the charge which is 45 ghana cedis, USD$5. Withney, if I may have your contact number to speak to you further regarding your feedback for management to formally follow up with you.

It always bring us such delight, in knowing that we were able to not only make a promise but also keep it in exceeding one of our GUESTS expectations. This gives us encouragement to not only know that we are on the correct path but also motivates us to strive to do better and continue to give the Best GUEST service. Thank you for your loyalty.

Hello Erasmus, We're delighted to hear about your recent experience with us and we're so pleased that you recommend our property. Thank you for taking the time to share your experience and we look forward to welcoming you back soon! Best Regards, Alex Sydney Essilfie Front Office Manager

Hello Samuel, We're delighted to hear about your recent experience with us and we're so pleased that you recommend our property. Thank you for taking the time to share your experience and we look forward to welcoming you back soon! Best Regards, Alex Sydney Essilfie Front Office Manager

It always bring us such delight, in knowing that we were able to not only make a promise but also keep it in exceeding one of our GUESTS expectations. This gives us encouragement to not only know that we are on the correct path but also motivates us to strive to do better and continue to give the Best GUEST service

Dear Mohamed, Thank you for taking your time to rate your stay with us. We are happy we kept our promise to make your stay enjoyable. We look forward to your future stay with us.

Dear Lea, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Number One Oxford Street Hotel and Suites. It always bring us such delight, in knowing that we were able to not only make a promise but also keep it in exceeding one of our guest expectations. This gives us encouragement to not only know that we are on the correct path but also motivates us to strive to do better and continue to give the Best guest service. Thank you for your loyalty.

I hope you are having a good day. I am reaching out regarding your recent stay with us. I would like to express my most sincere apologies on our failure to provide you with the best guest service, at all times. It is really embarrassing that we fell short of providing you with the most basic of things, such as a smooth check in with all of your room preferences being met. This is highly unacceptable from our side and we do accept where we have fallen short. I do hope that this experience did not ruin your overall stay with us or the possibility of you staying with us again. We look forward to your future stay with us.