Chalet a Alto

“This property is old, and not well maintained. I wish I could get a refund! The description does not tell you it is off two very noisy highways. The description does not tell you that the pull out sofa has a very dirty mattress pad The description does not tell you that the plastic shades are torn so that light comes through. The description does not tell you that the pull out sofa gets stuck, and when you call the host they do not go and fix it until you ask them a second time. The description...

“Beautiful home, convenient location, fully stocked kitchen. ”

“The location was good and living room was nice for game nights. Host was quick with responses and good communication. Stove and microwave were new and great but there was a lot of down sides to the rest of our stay. The hot tub was extremely dirty as if it hadn’t been cleaned in a while. We had to purchase our own nets to clean it ourselves and the chlorine was crystallized at the bottom. There was some water damage and mold on the roof. 2 out of 6 smoke detectors worked. There wasn’t any baking...

“Very nice, clean, great location, great house for family or group due to spaciousness. Highly recommend!”

“Wish there was a message or notes on the shower temperature being backwards it would have saved us all a cold shower. Also would've been nice to know the "split" units for cooling and heating where not so split and they all needed to be on the same temperature it would've saved me from roasting my kids on the upper level while I froze on the bottom level. Lastly the unit is right next to RV's and you can definitely smell them. ”

“Beautiful property always enjoy Ruidoso Mts. & cooler weather! Stayed 2 nights & Saturday night guest were extremely noise & dog barked constantly until daughter complained! Furniture in our sweet was an out dated & couch was not comfortable at all, bathroom wall had stains & scuffed up room 240! Staff was extremely on top of things & check in clerk was extremely professional, friendly & explained everything asked of her Ruby Hernandez! Breakfast team worked so hard & kept area clean, full...