Hotel vicino a Ameristar Casino St. Charles - St. Louis

“Elevator out of service ”

“Nice hotel. Good breakfast. Helpful staff ”

“Friendly staff, clean room, bed felt amazing after a long day! Would definitely stay here again”

“The staff there is terrible! Rude and unhelpful.”

“They need a better Breakfast / Lunch area. Copper Wisk is to small and you have to stand in line to get waited on.”

“Come for a soccer tournament and was great”

“Clean room, staff is friendly”

“This was the most awful experience ever got there on Thursday April 23rd and got in the room a none smoking room someone had been smoking got moved to another room it hqd bed bigs have proof videos and pictures had to stay there wasnt any hotels available because of a event in town left as fast as we could Saturday April 25th ”

“Did not offer by front desk.”

“There was hair in the shower, I was told there wasn’t shuttle parking when we arrived but when I booked it said there was, I was told i didn’t have to pay for parking then when I came in to show them my receipt for the uber (was told I’d be compensated) I was then told my car would’ve been towed if I left since I didn’t pay for parking (was told the evening before by staff I only had to pay after 8days of parking). Will never be returning to this facility.”

“Our stay for a family fun weekend at this property was okay. The front desk staff was not dressed appropriately(not business casual) on our first day. Very short and revealing clothing. There wasnt anyone at the desk half the time. The main area in the lobby seemed to have air flow, but the hallways and elevator did not. It was warm out and warmer inside. The side door never locked, although it had a room key tab on the wall to get in. The patio furniture seemed to be dated and the grills did...

“It was a room and that is about it. Don't expect too much. A lot of the property seemed a little run down. ”

“1. Construction on every floor, was not made aware. And couldn't use pool. 2. I originally booked the room for $174 + a $50 security fee thatd get returned. They tried charging me $290 before the fee. But luckily I had the reservation on hand and they honored the $224 and eventually returned the fee. 3. Side door kept getting propped open by I assume the construction workers. But when items were removed by those of us staying there, another item magically appeared not long after. Front desk...

“Nice place and in a safe area. Breakfast was a bit different but good.”

“They did not clean rooms for a 2 night stay or give fresh towels. ”

“Exactly what I needed after landing in St Louis at 1 AM. I always stay here when I’m departing or arriving from the St. Louis airport.”

“Great staff, a convenient location, and very clean rooms. I had a comfortable stay”

“Everything was to my liking during my stay ”

“Old old, still rooms with rug Good breakfast Too expensive for the standard”

“It was a great affordable place to sleep. It was clean, the floors are not carpeted so that adds to the clean factor but nose reduction was not great. Any and every nose in the hall could be heard in our room. Amenities were limited, no shampoo or conditioner provided in the room. Not a big deal for most just something to consider when staying.”