Impianti sportivi

Recensioni per Hyatt Place Anchorage Midtown

3 out of 5
Hyatt Place Anchorage Midtown
101 EAST TUDOR RD, Anchorage, AK

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 547 su 783 recensioni" "
Valutazione di 8 - Buono. 155 su 783 recensioni" "
Valutazione di 6 - Soddisfacente. 39 su 783 recensioni" "
Valutazione di 4 - Scarso. 18 su 783 recensioni" "
Valutazione di 2 - Terribile. 24 su 783 recensioni" "

9,2/10

Pulizia

9,2/10

Personale e servizio

9,0/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Mariya

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Nice weekend getaway
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Kristopher

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
No coffee in room. That makes me have to get dressed and go downstairs; not convenient.
Soggiorno di 3 notti ad aprile 2024

10/10 Eccellente

Danna

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I loved the pool and spa.
Soggiorno di 2 notti ad aprile 2024
Risposta di tsega, il giorno 22 apr 2024
Thank you for your kind words. We are glad you had a great time with us :)

8/10 Buono

Sarah

Viaggio con la famiglia
Mi è piaciuto: Servizi
Overall experience was great, pool and hot tub/jetted spa was amazing. We are here until Saturday and then we leave just a one night standb
Soggiorno di 1 notte ad aprile 2024
Risposta di tsega, il giorno 21 apr 2024
Thank you so much for your review. We appreciate your business and kind words. Take care!

10/10 Eccellente

Eugene, Kotzebue

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Elizabeth , il giorno 18 apr 2024
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

10/10 Eccellente

Kelly

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff friendly. Nice breakfast! Quiet!
Soggiorno di 2 notti a marzo 2024
Risposta di Elizabeth , il giorno 1 apr 2024
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

2/10 Terribile

Gloria

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I bought a handicap accessible room on the bottom floor. I did not get one. The room had yogurt and red stains all over the floor. The sink area was dirty. After I checked out I forgot my phone charger and was told that I cannot get it. I’ve stayed at this hotel at least 6 times this year and was never told I cannot go back and grab something I forgot. I would like to talk to a supervisor. For a complementary room to compensate for the horrible service. Thank you Gloria
Soggiorno di 2 notti a marzo 2024
Risposta di tsega, il giorno 25 mar 2024
Hello,I apologize for the service you received during your previous stay with us. Our staff are trained to do what they can to accommodate the needs of our guests. I have not heard of this incident or that we are telling our guest they do not get their belonging back. Please contact the hotel directly and ask for a manager on duty so we can get this resolved. Thank you!

10/10 Eccellente

Joann

Soggiorno di 1 notte a marzo 2024
Risposta di Elizabeth , il giorno 12 apr 2024
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

10/10 Eccellente

John

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great employees and quiet property
Soggiorno di 1 notte a marzo 2024
Risposta di tsega, il giorno 16 mar 2024
Thank you so much for your business and review. Have a great weekend!

10/10 Eccellente

Yves

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Très bel hôtel. Malheureusement la piscine était fermée.
Soggiorno di 2 notti a marzo 2024
Risposta di Elizabeth Lustig, il giorno 15 mar 2024
Merci d'avoir pris le temps de nous faire part de votre retour. Nous nous excusons pour la gêne occasionnée par la fermeture de notre piscine pendant votre séjour. Malheureusement, des problèmes de maintenance inattendus nous ont obligés à le fermer, mais nous avons fait de notre mieux pour les résoudre le plus rapidement possible. Nous espérons que vous envisagerez de rester avec nous à nouveau à l'avenir

4/10 Scarso

Kelly L

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
We went there for the pool which was randomly out of service for our entire stay. The rooms were small and we had only luke warm water in the shower!
Soggiorno di 4 notti a marzo 2024
Risposta di Elizabeth Lustig, il giorno 15 mar 2024
Thank you for taking the time to give us your feedback. We apologize for the inconvenience caused by the closure of our pool during your stay. Unfortunately, unexpected maintenance issues forced us to close it down, but we did our best to resolve them as quickly as possible. We hope that you will consider staying with us again in the future

6/10 Soddisfacente

Bonnie

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
staff was friendly but room was not as clean as they used to be.
Soggiorno di 1 notte a marzo 2024
Risposta di tsega, il giorno 11 mar 2024
Thank you for bringing this to our attention. I will share your concerns with our team to ensure we are triple checking our rooms to ensure they are up to standard! Thank you again and hope you give us another chance!

10/10 Eccellente

Robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a febbraio 2024
Risposta di Elizabeth Lustig, il giorno 7 mar 2024
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon!

2/10 Terribile

Patrick

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
After we checked in and went to our room, we noticed there were no towels in the room, very little TP and the counters were not cleaned. We had to ask the front desk twice before receiving anything. Another guest mentioned they had similar problems for the two days they were there. There was straw in the hallway when we showed up and it was still there when we checked out. The prices went up and the service went down. Look elsewhere
Soggiorno di 1 notte a marzo 2024
Risposta di tsega, il giorno 6 mar 2024
Thank you for bringing this to our attention. We greatly appreciate your concern. We will continue working with our housekeeping team to ensure we are above and beyond our guests expectations!

8/10 Buono

Christina

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Elizabeth Lustig, il giorno 8 feb 2024
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

10/10 Eccellente

Kristin

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall had a wonderful stay at Hyatt Place Midtown-Anchorage. We stayed during a very cold spell of winter (in the negative degrees Fahrenheit our entire stay). They offered a free shuttle to & from the airport that was well organized & SUPER simple - you’ll just need to call them from the airport when you have your bags & then ensure to stop by the front desk to schedule for the ride back to the airport after your stay. Staff was great. We seemed to encounter Annette the most, & she was very helpful, understanding & kind. We requested to switch rooms for a better view of the mountains - and although we had an Office Depot sign in our view, she switched our room so we could see the gorgeous mountains on a clear day. The complimentary breakfast was impressive- tasty & more than we expected! All amenities were clean & well kept (gym, pool, business center, bar, etc). As for location, there’s quite a few restaurants, Starbucks, and a grocery store close by. It was below freezing while we were there (and we did not have transportation unless we wanted to splurge on an Uber)…so we walked to local spots. Needless to say, we did not get a chance to explore too much of downtown. The hotel backs up to Cuddy Park which looked like a quiet winter wonderland of powder & trees. Lovely. Overall, the Hyatt Place turned out to be a great stay for us. Recommended!
Soggiorno di 4 notti a febbraio 2024
Risposta di Elizabeth Lustig, il giorno 6 feb 2024
Thank you for taking the time to leave us your feedback. It is amazing to hear that you enjoyed your stay with us and we are excited to host you again soon.

10/10 Eccellente

Stephanie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Gym open 24 hrs, wonderful breakfast, and staff was very friendly. Room was amazing and clean. Definitely would stay again.
Soggiorno di 1 notte a febbraio 2024
Risposta di tsega, il giorno 4 feb 2024
It's obviously guests like yourself is why we love what we do! Thank you so much Ms. Stephanie :)

8/10 Buono

Russell A., Waipahu

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The breakfast service.
Soggiorno di 3 notti a gennaio 2024
Risposta di Elizabeth Lustig, il giorno 29 gen 2024
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

10/10 Eccellente

zhengyan, manhasset

Soggiorno di 1 notte a gennaio 2024
Risposta di Elizabeth Lustig, il giorno 20 mar 2024
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

10/10 Eccellente

DAVID

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Awesome experience!
This place was amazing. I had such a bad experience at the Windgate by Whyndham who wouldn't give me a refund despite not having any hot water! This place was a breath of fresh air in comparison. Great restaurant, friendly staff, clean new room. I will stay here again!
Soggiorno di 3 notti a dicembre 2023
Risposta di Vishnu T, il giorno 19 gen 2024
Hello David, thank you for taking the time to share your experience with us. We are delighted to hear that your stay at Hyatt Place was a positive and refreshing one, especially after the challenges you faced at another hotel.We appreciate your kind words about our restaurant, friendly staff, and the cleanliness of our new rooms. Providing a comfortable and enjoyable stay for our guests is our top priority, and it's always rewarding to receive positive feedback.We look forward to welcoming you back to Hyatt Place during your future travels. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. Your feedback is valuable to us as we continuously strive to enhance our guests' experiences.Safe travels, and we hope to have the pleasure of hosting you again soon.

10/10 Eccellente

Kirstin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderful stay!
I love this hotel! It was my second time. Very comfortable and quiet. Breakfast is great!
Soggiorno di 2 notti a gennaio 2024
Risposta di Vishnu T, il giorno 19 gen 2024
Hello Kirstin, thank you for choosing Hyatt Place for your stay once again! We're delighted to hear that you love our hotel and find it comfortable and quiet. It's wonderful to know that you enjoyed our breakfast offerings as well. We truly appreciate your loyalty and look forward to welcoming you back for your third visit!

6/10 Soddisfacente

Angela

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Usually have a great stay. Our room this time was run down. No water pressure with loose fixtures in the shower. Swimming area had no towels and hot tub was warm not hot.
Soggiorno di 1 notte a gennaio 2024
Risposta di tsega, il giorno 27 gen 2024
I apologize for your experience with your previous stay. Please know that we take your concerns very seriously and we will look into this. Thank you for bringing this to our attention. We hope you give us a second chance!

10/10 Eccellente

Deilah

Soggiorno di 1 notte a gennaio 2024
Risposta di tsega, il giorno 14 gen 2024
Thank you!

10/10 Eccellente

Brenda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Home away from Home.
The staff for my stay of January 6th overnight were so wonderful. They were both kind and efficient. The driver was a wonderful person on the ride to the airport. Highly recommend. The hot breakfast offered a lot of options and was presented well.
Soggiorno di 1 notte a gennaio 2024
Risposta di tsega, il giorno 14 gen 2024
We sincerely appreciate your business. Your kind words means a lot to us. Thank you for being kind and we look forward to welcoming you back!

10/10 Eccellente

Arnold Edgardo Ayestas

Mi è piaciuto: Servizi
We enjoyed our stay! Found property, service, location fit our needs.
Soggiorno di 9 notti a dicembre 2023
Risposta di tsega, il giorno 14 gen 2024
Thank you for your kindness!

10/10 Eccellente

Kirstin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay
Very comfortable! Check in was quick and staff was very friendly. The room was very comfortable, quiet, and I felt safe. The breakfast was delicious and it is evident that staff makes an effort to have a quality buffet. The only issue for me was that there was a fan in the room that blew cold air and it made it a little chilly. I could not turn the fan off or the heat up with the thermostat in the room. Other than that, I would definitely stay here again, and I would highly recommend it to others!
Soggiorno di 2 notti a dicembre 2023
Risposta di tsega, il giorno 14 gen 2024
We appreciate your business and we appreciate your kind words! Hope to see you again in the near future!

6/10 Soddisfacente

Heather

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Heater wasn’t working in my room. It was in second floor. I got sick after staying in a cold room for a hour. They changed my room after a hour staying in freezing cold room. New room was good but then the mattress wasn’t comfortable. And it was pretty noise. This was my third time staying in this property. I don’t think I’m going to stay this property anymore after this trip. This property definitely need to fix the heater issue and maybe get new mattress. Service was great. Friendly staff. Breakfast is good. Airport shuttle service is great. I also liked that they let me check out at 1pm.
Soggiorno di 1 notte a dicembre 2023
Risposta di tsega, il giorno 14 gen 2024
We apologize for the experience you had with us!

10/10 Eccellente

Chao, Roslyn Heights

Soggiorno di 2 notti a dicembre 2023
Risposta di tsega, il giorno 27 gen 2024
Thank you for your amazing response. We appreciate your business and hope to see you again!

10/10 Eccellente

Joseph

Soggiorno di 1 notte a dicembre 2023
Risposta di tsega, il giorno 14 gen 2024
Thank you!

10/10 Eccellente

Weiying

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di tsega, il giorno 14 gen 2024
Thank you!

10/10 Eccellente

Travis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderful staff and room. We stayed for 2 days and had a great time!
Soggiorno di 1 notte a dicembre 2023
Risposta di tsega, il giorno 14 gen 2024
Thank you so much for your kind words. Have a great week ahead!

10/10 Eccellente

Deborah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di tsega, il giorno 14 gen 2024
Thank you!

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Friendly and welcoming! Great service and breakfast.
Soggiorno di 1 notte a dicembre 2023
Risposta di tsega, il giorno 14 gen 2024
We appreciate your kind words!

10/10 Eccellente

Breann

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di tsega, il giorno 14 gen 2024
Thank you!

10/10 Eccellente

Flu

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Risposta di Elizabeth Lustig, il giorno 19 feb 2024
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di tsega, il giorno 14 gen 2024
Thank you!

10/10 Eccellente

angela

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff and the cleanliness of the Hotel.
Soggiorno di 1 notte a novembre 2023
Risposta di Elizabeth Lustig, il giorno 28 nov 2023
Thank you for taking the time to leave us your feedback. It is great to hear that you enjoyed your stay with us. We appreciate your business and hope to see you again soon.

10/10 Eccellente

Natalie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Thank you for being so kind!
Soggiorno di 5 notti a novembre 2023
Risposta di Elizabeth Lustig, il giorno 28 nov 2023
Thank you for taking the time to leave us your feedback. It is great to hear that you enjoyed your stay with us. We appreciate your business and hope to see you again soon.

10/10 Eccellente

Charles, Casper

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff at this hotel has gone above and beyond to make us feel comfortable and valued. We came in on a very early flight and they allowed us to check in early. We also left on a very late flight and they allowed us to check out late. I cannot say enough about this place. We are frequent Anchorage travelers and this is the only place I will stay. Thank you to all the staff.
Soggiorno di 2 notti a novembre 2023
Risposta di Elizabeth Lustig, il giorno 20 nov 2023
Thank you for taking the time to leave us your feedback. It is amazing to hear that our staff was able to make your stay so great! We will pass your kind words along. We appreciate your business and hope to see you again soon.

6/10 Soddisfacente

Virginia

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Okay stay
The people in the next room were fighting and screaming all night. When we notified the front desk in the morning they said that was their second warning. Should not have let them stay. The bar and restaurant was nice. The cut fresh fruit was a nice offering. Wish the room would have been a little cleaner.
Soggiorno di 2 notti a novembre 2023
Risposta di Elizabeth Lustig, il giorno 20 nov 2023
Thank you for taking the time to leave us your feedback. I am happy to hear that you enjoyed our restaurant amenities. I want to apologize for the Front Desks lack of initiative resolving your other issues and will be sure to address this with the entire staff. We appreciate your business and hope to see you again soon.

10/10 Eccellente

Sandra, Gilbert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Close to downtown, restaurants and shopping
Soggiorno di 1 notte a novembre 2023
Risposta di Elizabeth Lustig, il giorno 20 nov 2023
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

10/10 Eccellente

Juan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Checking was a breeze and the front desk person was helpful and friendly. The room was great!
Soggiorno di 2 notti a novembre 2023
Risposta di Elizabeth Lustig, il giorno 20 nov 2023
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

10/10 Eccellente

Marie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comfortable and convenient
Very comfortable and very convenient to all sorts of shopping.
Soggiorno di 2 notti a novembre 2023
Risposta di Elizabeth Lustig, il giorno 14 nov 2023
Thank you for taking the time to leave us your feedback. It is great to hear that you enjoyed your stay and were able to utilize our convenient location. We appreciate your business and hope to see you again soon.

10/10 Eccellente

Scott Gregory

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place, again
Soggiorno di 1 notte a novembre 2023
Risposta di Elizabeth , il giorno 9 nov 2023
Thank you for taking the time to leave us your feedback. It is amazing to hear that you enjoyed staying at our property and will pass along your kind words to our team. We appreciate your business and hope to see you again soon.

10/10 Eccellente

Ivy

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Friendly and professional staff
Soggiorno di 1 notte a novembre 2023
Risposta di Hyatt Place, il giorno 6 nov 2023
Hi Ivy, Thank you for your review and feedback! We are thrilled to hear you enjoyed your stay with us and we'll be sure to pass along your compliments to our team! We look forward to welcoming you back during your next trip to Anchorage! :)

10/10 Eccellente

Cynthia De

Soggiorno di 3 notti a novembre 2023
Risposta di Elizabeth Lustig, il giorno 28 nov 2023
Thank you for taking the time to leave us your feedback. It is great to hear that you enjoyed your stay with us. We appreciate your business and hope to see you again soon.

6/10 Soddisfacente

Sarah

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Underwhelming cleanliness
It was clear upon first entering the room that it was lacking in cleanliness. There were smears of mystery substances on walls, mugs and cups in the room were dirty, carpet hadn’t been thoroughly vacuumed, and there were clothes from the previous guest left in the drawers. We had a 4 night stay and had to request the room to be serviced on the 3rd day - which only consisted of emptying the trash and making beds (towels weren’t even replenished - we were left with one hand towel). Parking is free and convenient. The pool area was clean, despite (again) complete lack of towels. Overall a very lackluster experience.
Soggiorno di 4 notti a ottobre 2023
Risposta di Hyatt Place, il giorno 6 nov 2023
Hi Sarah, Thank you for your review and feedback. We are very sorry for your negative experience at our property. We take pride in the cleanliness of our guest rooms and facility and it sounds like your experience fell below the high standard to which we hold ourselves. We have passed along your comments to our leadership team so immediate corrective action can be taken. We appreciate you taking the time to bring these issues to our attention and we hope we have the opportunity to win back your business during your next trip to the area.

10/10 Eccellente

andre

Viaggio di coppia
Mi è piaciuto: Servizi
Very friendly staff. Convenient for airport access. But you need a car otherwise it is taxi to go downtown. 5 km
Soggiorno di 5 notti a ottobre 2023
Risposta di Hyatt Place, il giorno 6 nov 2023
Hi Andre, Thank you so much for your review and feedback! We are delighted to see you enjoyed your stay with us and we'll be sure to pass along your compliments to our staff! We hope we have the pleasure of welcoming you back during your next trip to Anchorage!

10/10 Eccellente

Michelle

Soggiorno di 1 notte a ottobre 2023
Risposta di Elizabeth Lustig, il giorno 15 nov 2023
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.

10/10 Eccellente

Eric

Soggiorno di 1 notte a ottobre 2023
Risposta di Elizabeth Lustig, il giorno 14 nov 2023
Thank you for taking the time to leave us your feedback. We appreciate your business and hope to see you again soon.