8/10 Buono
Elaine F.
5 lug 2025
Mi è piaciuto: Pulizia
Place and stay at property was great communication with agency AWFUL!!
i would have given it 5 stars except for the ability to communicate with the property manager before during and after our stay. The apartment was lovely. Great woodsy location with a nice view. Bed comfy but hard. Kitchen adequate for breakfast and lunch. We didn’t do dinner because that would have been just microwave meals. Loved having the hot tub although it goes through a noisy filtering process for 4 hours each day. Bring a sleep mask in the summer. Top of the alpine windows do not have any curtains. We did meet Steve the owner on site and he was lovely. COMMUNICATION with property manager. I am inclined to never book with something that uses Vacasa again. There is virtually no way to get in touch with a real person! I could not find out anything about certain amenities that normally I would have been able to talk with the owner about. IE: coffee filters. We bought them and there were probably about literally 1000 coffee Filters there already because everyone else had the same problem and bought them. Also no way to find out if there was a hair dryer. They could have listed these things in. Amenities. I know these are little things but I am totally turned off that i could not talk with a real person . I communicated with AI via text. I trued to call the phone number but was either on hold for 20 minutes and the. Got disconnected. VRBO needs to be more transparent ability vascasa.
Elaine F.
Soggiorno di 4 notti a luglio 2025