Residence a Arc-1800

“Nous ne voulons pas parler de la residence pralin mais plutot de l appartement 405 a la residence le pralin que vous osez louer avec des matelas pitoyables pleins de taches surtout pour des enfants etc...vous dites aux gens qu il y a des couettes alors que c faux ! pas de couettes pendant une semaine on aurait prefere la verité qd on vs a appelé , pas de télévision non plus malgré nos appels aussitot ou vs nous faites croire que vous allez faire quelque chose alors que c faux !!rien est fait c...

“No towels and bed sheets provided whereas it should have. Poor communication. I was told towels and sheets would be delivered next day before noon, but was then told it is impossible!!! Tiny apartment, just fits one person, with shelves for only one day change of clothes. Dirty beds and sofas, old furniture… OVERPRICED!!! To be avoided!!!”

“On top of the cleanliness and condition of our duplex room and amenities - those working in the hotel were super helpful, kind and always smiling.!!”

“Il residence potrebbe essere tenuto meglio, nelle parti comuni non pulisce nessuno!!!!! L'ingresso e buio e squallido.!!!!!!!”

“cet hébergement est un condo en location, sans linge de lit ni serviette ( en option, mais nous ne l'avions pas remarqué). le building est en rénovation ( juillet-aout). Il n'y a personne sur place, pas de personnel, pas de visiteur. Nous avons quitté sans y avoir logé. Aucun remboursement possible”

“No bedding, no towels, it was not specified at hotel’s services description that I have to carry on my own. Poor cleanliness. Heating not operating, only two small electric heating elements available. Bad smell in general, but specially coming from the bathroom. The residence showed attentive to my complaints and kind in answering and understanding them in order to investigate and correct.”

“I didnt recieve the key box code in time, was never told that towels and linen needed to be ordered , and the residence has no luggage or ski storage. I would avoid this apartment for ski vacations to Courchevel but the other residences managed by the building seem to be better managed with on site staff. ”