Hotel per famiglie a Ashland

“AC leaked water all over the floor, it worked well and staff told me it would be fixed the next day so I didn't switch rooms, of course it wasn't, i don't imagine they have a plan to fix it because the size of the hole in the AC unit where the water rusted the grate apart was about 6 inches wide so they gave me a bucket and extra towels. The pool was great, very well kept, playground was well kept, only things I would change is maybe the hotel could pick up the mountains of trash in the hallways...

“We arrived at 6:00 PM to check in, but our room was not ready—despite the official check-in time being 4:00 PM. We were not placed in a room until after 9:00 PM. To make matters worse, the pool water looked incredibly cloudy and lacked proper maintenance. Navigating the hotel was also highly frustrating; the surrounding area is under heavy construction, and there is no clear signage explaining how to enter the parking lot. Getting in and out of the property was incredibly confusing.”