2/10 Terribile
Jennifer, Carnesville
Viaggio con la famiglia
25 lug 2025
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Listing said 2 queens- they were double beds and small- room is way smaller than pics. It was dirty- there was grime and dust on many surface areas. The beds are not comfortable. There is no working thermostat in the room to adjust the temp- it was SO HOT- 90 degrees outside and in the 7th floor room, the elevator and enclosed area between front lobby and elevator the temps were WELL above 80. I called to ask them to lower the temp- they refused (said they couldn’t). Breakfast was worse than school slop- watery eggs, coagulated gravy, no healthy options at all. The waffle maker was a mess so I didn’t bother with it. There’s NO microwave or mini fridge in the rooms- so staying more than one night is ridiculous. The ONLY microwave is BEHIND the front desk on the main floor though TWO locked doors and a front desk person has to be there to let you in to use it. Which means a ride from 7 floors up on an 80+ degree elevator x2 that is older than my grandparents and feels like something out of a scary amusement park ride. It also REEKED of we’d both in the elevator and immediately outside the front door of the hotel- where their own employees were sitting under the dropoff circle mere feet from the door. Personally I could care less what they do- but doing it on the job- it’s unprofessional. Then the hair dryer didn’t work- we tried new plugs before calling the desk- a new person answered and irritatedly informed me there’s no replacement and did nothing. Again. 0/10 for this place
Jennifer
Soggiorno di 2 notti a luglio 2025
