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Recensioni per Days Inn by Wyndham Attalla

2.5 out of 5
Days Inn by Wyndham Attalla
801 Cleveland Ave, Attalla, AL

Recensioni

6,2
Valutazione di 10 - Eccellente. 108 su 558 recensioni" "
Valutazione di 8 - Buono. 125 su 558 recensioni" "
Valutazione di 6 - Soddisfacente. 105 su 558 recensioni" "
Valutazione di 4 - Scarso. 110 su 558 recensioni" "
Valutazione di 2 - Terribile. 110 su 558 recensioni" "

6,4/10

Pulizia

7,2/10

Personale e servizio

5,6/10

Servizi

5,8/10

Condizioni e dotazioni della struttura

5,8/10

Ecosostenibilità

Recensioni

2/10 Terribile

Peggy

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Room was very old and outdated. Bath tub and all knobs were all painted, carpeting was dirty, bathroom linens were very thin and heavely st as ined. This will be my last stay at Days Inn. Definately not up to Wyndom standards. Paid way too much for this room.
Soggiorno di 4 notti ad aprile 2024
Risposta di Manager, il giorno 25 apr 2024
Hello Peggy, We appreciate your feedback and apologize for the inconvenience you experienced. Ensuring guest satisfaction is our priority, and we regret that your expectations were not met on this occasion. Your comments will be shared with the relevant teams for improvement. Thank you for bringing this to our attention as we continually strive to enhance the guest experience.

8/10 Buono

Beverley

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff friendly, room and beds nice and comfy. Would stay here again
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 19 apr 2024
Hello Beverley,We are pleased to hear that you found our staff friendly and enjoyed the comfort of your room and beds. We look forward to welcoming you back on your next visit.

2/10 Terribile

Austen

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was absolutely disgusting there
Risposta di Manager, il giorno 24 mar 2024
Hello Austen,We're sorry to hear about your experience and appreciate your feedback to help us improve. Our team takes cleanliness seriously and will address this matter promptly. Thank you for bringing this to our attention.

6/10 Soddisfacente

Landon

Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Landon, We value your stay and regret to hear your experience did not fully meet your expectations. Please feel free to contact us directly with any further feedback you may have so we can improve our services. We look forward to welcoming you back in the future for an enhanced stay.

2/10 Terribile

Lorrine

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
What is the purpose of reserving a certain room just for you to arrive and it is gone
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 15 feb 2024
Hello Lorrine, We apologize for any inconvenience you experienced regarding your room reservation. We strive to provide the best accommodation for our guests and regret that this was not the case during your stay. Please contact our management team directly so we can address this matter and ensure it does not happen in the future.

8/10 Buono

Charlotte

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 25 gen 2024
Hello Charlotte, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

6/10 Soddisfacente

rong

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I slept on top of the bedding. I have my own blankets, it doesn’t look safe for my skin. But the staff was nice.
Risposta di Manager, il giorno 22 gen 2024
Hello rong, Thank you for staying with us and for your kind words about our staff. We appreciate your feedback regarding the bedding. Our team takes hygiene and guest comfort seriously, and we apologize if you felt it wasn't up to your expectations. We will share your comments with our housekeeping department for further improvement. If you have any further concerns, please feel free to reach out to our management team directly.

4/10 Scarso

Thomas

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The only good thing from this stay was the bed. The room was musky smelling, nearly everything in the bathroom was broken.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 17 gen 2024
Hello Thomas, I'm sorry to hear about the musky smell in your room and the issues with the bathroom amenities. We appreciate your feedback and will pass it along to our team for further review. Your comfort is important to us, and we apologize for any inconvenience caused. Please feel free to contact our management team directly to discuss your experience in more detail.

8/10 Buono

Derrick

Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 9 gen 2024
Hello Derrick,Thank you for choosing our hotel for your stay! We appreciate your positive rating and we are delighted to hear that you had a good experience with us. If you have any further feedback or if there is anything we can do to improve your future stays, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

8/10 Buono

Heatherc

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best option in town for a cheap stay. No issues.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 24 dic 2023
Hello Heatherc,Thank you for choosing our hotel for your stay in town. We are delighted to hear that you had a pleasant experience and encountered no issues during your stay. We strive to provide a great value for our guests, and we are happy to know that we met your expectations. We appreciate your feedback and hope to have the opportunity to welcome you again in the future.

8/10 Buono

Danielle

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nous avions réservé une chambre non-fumeur et avons eu une chambre fumeur. Nous avons dû demandé d’être changé de chambre et la réceptionniste nous en a donné une autre. Que de temps perdu…
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 7 dic 2023
Hello Danielle,Nous sommes ravis que vous ayez finalement obtenu une autre chambre qui correspondait à vos attentes. Nous nous excusons sincèrement pour le souci initial et pour le temps que vous avez perdu. Nous prenons note de votre commentaire et ferons en sorte d'améliorer nos procédures pour éviter de tels incidents à l'avenir. Nous espérons avoir la chance de vous accueillir à nouveau dans des circonstances plus agréables.

10/10 Eccellente

Russell

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
THEY MADE WE HAD EVERYTHING THAT WAS NEEDED AND CAME ON TIME TO CHECK FOR CLEAN OR DIRTY TOWEL AND TOILET PAPER. THE SERVICE WAS GREAT
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 7 dic 2023
Hello Russell,Thank you for your positive feedback regarding our prompt service and ensuring you had everything you needed during your stay. We appreciate your kind words and hope to welcome you back soon.

10/10 Eccellente

Shiru

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Jojo was really helpful and it was quite nice. People smoked in the non-smoking rooms though.
Soggiorno di 2 notti a novembre 2023
Risposta di Manager, il giorno 28 nov 2023
Hello Shiru,Thank you for sharing your feedback with us. We appreciate your kind words about Jojo's assistance. We apologize for the inconvenience you experienced regarding smoking in the non-smoking rooms. We have taken note of your concerns and will ensure that our team addresses this issue to provide a better experience for our future guests.

10/10 Eccellente

DAVID

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fine
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 19 nov 2023
Hello DAVID,Thank you for taking the time to share your feedback with us. We appreciate your input and we apologize for any inconvenience you may have experienced during your stay. We strive to provide excellent service to all of our guests and we will use your comments to further improve our operations. If there is anything else we can assist you with, please do not hesitate to reach out to our management team.

8/10 Buono

Pierrette

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Close to highways
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 8 nov 2023
Hello Pierrette,Thank you for choosing our hotel for your recent stay. We appreciate your feedback regarding our convenient location near highways. We understand that proximity to major roadways can be advantageous for travelers like yourself. Please let us know if there is anything else we can assist you with in the future.

4/10 Scarso

elizabeth

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Para pasar la noche esta bien, no mas que eso.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 31 ott 2023
Hello elizabeth,Gracias por compartir tu experiencia con nosotros. Lamentamos que nuestro hotel no haya cumplido todas tus expectativas. Nos encantaría conocer más detalles sobre tu estancia para poder mejorar en el futuro. Apreciamos tus comentarios y esperamos tener la oportunidad de brindarte una experiencia mejor en el futuro.

2/10 Terribile

Sheila

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I did this like anything about this place. I reserved a room with 2 beds for 4 travelers and they were putting us in a king size bed. I'm a travel agent i had all my paperwork and got this straightened out but it took 45 minutes to fix it. The reservation was booked a month in advance. Check in was at 2pm but it was 3:45 before the room was ready. Very disappointed in this Days Inn, consider another hotel before staying there.
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 1 nov 2023
Hello Sheila, Thank you for sharing your experience with us. We are sorry to hear about the inconvenience you encountered during check-in. We understand the importance of a smooth and timely process, and your feedback will be used to improve our services. We apologize for any frustration caused, and appreciate your patience in resolving the bedding issue. We value your feedback and hope to have the opportunity to provide you with a more enjoyable stay in the future.

6/10 Soddisfacente

gw

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
look on
reservations not right. but was fixed. rude foreigners run it. 1 nice lady fixed the reservation. small bathrooms. needs paint. broken hair drier wiring hanging out. coffee pot missing parts. good in a pinch but look at others first
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 26 ott 2023
Hello gw, We apologize for any inconvenience you experienced with reservations. We appreciate your feedback and will address the issues mentioned. Thank you for considering us, and we hope you'll give us another chance to exceed your expectations.

8/10 Buono

Todd

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 27 ott 2023
Hello Todd,Thank you for your review! We appreciate your positive feedback and are thrilled that you had such a great experience at our hotel. We hope to welcome you back again soon!

10/10 Eccellente

Marie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 31 ott 2023
Hello Marie,Thank you for taking the time to share your excellent review! We're thrilled to hear that you had such a fantastic stay with us. It's always our goal to exceed our guests' expectations, and we're delighted that we were able to do so for you. We hope to have the pleasure of welcoming you back in the future for another outstanding experience.

8/10 Buono

Robie

Mi è piaciuto: Pulizia, personale e servizio, servizi
Across the street from Waffle House. Very convenient.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 25 ott 2023
Hello Robie,We're glad to hear that you found our hotel's location convenient. We strive to provide easy access to nearby amenities for our guests.

2/10 Terribile

James

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 1 nov 2023
Hello James, Thank you for taking the time to share your feedback with us. We're sorry to hear that your recent stay did not meet your expectations. We strive to ensure all guests have a comfortable experience and regret any inconvenience caused. We appreciate your input and will take it into consideration for future improvements to enhance our guest's satisfaction.

10/10 Eccellente

Christina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 11 ott 2023
Hello Christina,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Towels were dirty. Room was ok but could use update.
Soggiorno di 3 notti a settembre 2023
Risposta di Manager, il giorno 6 ott 2023
Hello Guest, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.

4/10 Scarso

Guy, Midway

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Just a older property, needs complete renovation or tear down
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 3 ott 2023
Hello Guy ,Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

4/10 Scarso

Clearisse

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di Manager, il giorno 7 set 2023
Hello Clearisse,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

2/10 Terribile

Stephanie

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property was run down and the room was absolutely disgusting. Sheets were stained. Towels were stained. Floors look like they have never been mopped. The worst part is the owner. We went to the front office to ask to change rooms. The attendent called the owner on speaker and he literally said, "Tell that MFer that he messed up the room." The only good thing I have to say is that the lady at the front office was nice and refunded our money. If you're looking for a pet friendly place, spend the extra $20 and stay at Red Roof Inn. I wouldn't even reccomend this hotel to the strippers across the steet.
Soggiorno di 2 notti a settembre 2023
Risposta di Manager, il giorno 7 set 2023
Hello Stephanie, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

4/10 Scarso

Robert

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
filthy
Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 10 ago 2023
Hello Robert, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.

2/10 Terribile

Heather

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Disgusting room. Smelled terrible. Carpet was grody and looked like it came from the 70s. Comforters we’re from great great grandmothers house and rm was nothing like pictures described. The only thing that looked as described was the pool and the lobby was decent. I wouldn’t rather spent a night in jail to sleep than stay n sleep there again is how disgusting it was but I was tired from travel and it was my last resort as everywhere was booked elsewhere.
Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 10 ago 2023
Hello Heather, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

2/10 Terribile

Ashley

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
It smelled like urine(human and dog)
Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 5 ago 2023
Hello Ashley, Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terribile

Derrick l

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The rooms look nothing like the images on their website. We booked through Expedia and decided to go to another hotel the second we stepped in our rooms after being greeted by roaches, foul odors, and the unsanitary condition in the rooms. The woman at the desk said we'd be able to receive discounts if we contact Expedia. I've been told by Expedia they've been unable to reach Days Inn so we will not receive refunds. This has been an unpleasant experience and I'll never book through Expedia or stay at another Days Inn in the future.
Soggiorno di 2 notti a luglio 2023
Risposta di Manager, il giorno 7 ago 2023
Hello Derrick l, I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

2/10 Terribile

Jason

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The mattress was hard. The bathroom had mildew everywhere. Room smelled bad.
Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 30 lug 2023
Hello Jason,I sincerely apologize for the conditions of the hotel. We are currently working on fixing these issues. We appreciate your feedback and hope you give us another chance to turn this experience around. Thank you for staying with us and have a great day.

10/10 Eccellente

Patricia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a luglio 2023
Risposta di Manager, il giorno 29 lug 2023
Hello Patricia,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.

10/10 Eccellente

Samantha

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The owner and all the staff are super helpful and friend! Me and my son love Days Inn
Soggiorno di 3 notti a luglio 2023
Risposta di Manager, il giorno 11 lug 2023
Hello Samantha,We appreciate the comments, especially with regards to your opinion of our staff. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

4/10 Scarso

Glenn

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Everything painted in dark colors made it look unappealing. Musty smell.
Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 9 lug 2023
Hello Glenn, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.

10/10 Eccellente

Mark

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
highway access, well lighted
Risposta di Manager, il giorno 30 giu 2023
Hello Mark,Thank you for sharing this experience with us. We truly value you feedback with regards to our access. Please do consider us again on your next visit to the area.

8/10 Buono

Patrick

Soggiorno di 1 notte a giugno 2023
Risposta di Manager, il giorno 19 lug 2023
Hello Patrick,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

8/10 Buono

Charisse

Soggiorno di 2 notti a giugno 2023
Risposta di Manager, il giorno 18 lug 2023
Hi Charisse,Looks like the review was blank but still thank you for giving us your high rating!

2/10 Terribile

Marianne

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
As a mother of 3 young girls, I did not feel safe with this property. There was a man hovering outside of our door the first couple of hours that we were there. We ended up packing up and getting another hotel not long after we arrived.
Soggiorno di 3 notti a giugno 2023
Risposta di Manager, il giorno 20 giu 2023
Hello Marianne, Through feedback like yours, we are able to address our weaknesses and improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.

4/10 Scarso

Paul

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e personale e servizio
This is a nice property - outside of the room. Was clean, pleasing to look at, had a nice pool area and nice common room for breakfast. Staff was nice. On the negative side, it seemed like there wasn't an opportunity missed to penny pinch. Mattress was awful. Comforter had stains. Towels had stains. The cups left in the room were unwrapped styrofoam cups they probably bought in a 500 pack at Costco. (who knows where they have been) The hot water in the shower lasted about 3 minutes. Breakfast was individually bagged (in Ziploc bags!) dinner rolls and pieces of bread. There were 2 bulk cereal choices. Orange juice and milk was in a gallon jug in the fridge that you opened and poured yourself and put back in the fridge. The fruit choices were ---- 1 green banana! LOL. There was a hot waffle maker, but the batter was watered down (but the manager corrected after our complaint that the batter didn't work). Even though the hotel was sold out, there was NO ONE else eating breakfast at 9am - which was odd. The property has good bones, but the cheapness was over the top and I wouldn't go near this place again.
Risposta di Manager, il giorno 14 giu 2023
Hello Paul, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable, clean, and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights into your experience and gives us a chance to improve.

8/10 Buono

Charles

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 2 notti a giugno 2023
Risposta di Manager, il giorno 7 giu 2023
Hello Charles,It was our privilege to earn your business and we hope to host you again on your next trip.

4/10 Scarso

michael

Mi è piaciuto: Pulizia
The room was fine, however at about 9:30 pm Someone who i guess had a key opened our door i had the top lock locked so they opened and shook it but couldnt get in so they left, didnt feel safe there at all
Soggiorno di 2 notti a giugno 2023
Risposta di Manager, il giorno 13 giu 2023
Hello michael, Thank you for taking the time to share your comments regarding our room. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

8/10 Buono

Milton Y.

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Overnight. Good stop.
Soggiorno di 1 notte a maggio 2023
Risposta di Manager, il giorno 6 giu 2023
Hi Milton Y,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

2/10 Terribile

Antoine

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Soggiorno di 1 notte a maggio 2023
Risposta di Manager, il giorno 3 giu 2023
Hello Antoine,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 Buono

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The landscaping was nice around the motel, and the room was comfortable.
Soggiorno di 2 notti a maggio 2023
Risposta di Manager, il giorno 2 giu 2023
Hi John,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

6/10 Soddisfacente

Mickey

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Bring your own towels and washcloths
The room was very aged but clean. The white towels were so stained that we used our own beach towels for our morning shower. One hand towel was white. The second hand towel was white with gray stains. Neither washcloth was clean enough to use. We travel frequently and we’re just stopping for the night en route to our destination. The twel experience was by far the worst we have experienced. The staff was polite and friendly.
Soggiorno di 1 notte a maggio 2023
Risposta di Manager, il giorno 27 mag 2023
Hello Mickey,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

2/10 Terribile

Kimberly

Soggiorno di 1 notte a maggio 2023
Risposta di Manager, il giorno 13 giu 2023
Hello Kimberly, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

2/10 Terribile

Lorri

Viaggio di coppia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Felt unsafe on back of location. Appeared to have permanent residents and was a playground area of facility. Asked for first floor room due to inability/difficulty with steps and there was no elevator. Sheets has.cigarette burn holes. hair dryer only worked if you held the on button. Stayed that one night and moved on. Would never stay again. Stay in Gadsden instead. Top O the River in Gadsden was great dinner and we skipped offerings from hotel for breakfast.. something that was option but afraid to try.
Soggiorno di 1 notte a maggio 2023
Risposta di Manager, il giorno 23 mag 2023
Hello Lorri, Thank you for taking the time to leave your feedback. I am appalled to hear that you did not feel safe during your most recent stay with us. I want to assure you that we take the security of our guests extremely seriously. We do whatever is within our control to create a peaceful, safe and hospitable environment. Your comment has been forwarded to the management and will be discussed with the security and front desk staff.

10/10 Eccellente

Lane

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great staff. Always enjoy stay
Soggiorno di 1 notte a maggio 2023
Risposta di Manager, il giorno 18 mag 2023
Hi Lane,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff membe

2/10 Terribile

Timya

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti a maggio 2023
Risposta di Manager, il giorno 17 mag 2023
Hello Timya, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.