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Recensioni per Motel 6 Attalla, AL

2 out of 5
Motel 6 Attalla, AL
915 East 5th Avenue, Attalla, AL

Recensioni

6,6
Valutazione di 10 - Eccellente. 42 su 190 recensioni" "
Valutazione di 8 - Buono. 48 su 190 recensioni" "
Valutazione di 6 - Soddisfacente. 44 su 190 recensioni" "
Valutazione di 4 - Scarso. 20 su 190 recensioni" "
Valutazione di 2 - Terribile. 36 su 190 recensioni" "

6,8/10

Pulizia

7,2/10

Personale e servizio

5,4/10

Servizi

6,4/10

Condizioni e dotazioni della struttura

6,6/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Jennifer

Rude employees
Soggiorno di 1 notte a marzo 2024
Risposta di Nancy Y., il giorno 3 apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Buono

Ise

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a febbraio 2024
Risposta di Brand Experience Team, il giorno 28 feb 2024
Hi Ise,Thank you for positively rating your stay!Lilith#Team6

8/10 Buono

Mike

Soggiorno di 1 notte a febbraio 2024
Risposta di Nancy Y., il giorno 14 feb 2024
Thank you for positively rating your stay!!Nancy Y.#Team6

2/10 Terribile

Christine

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Only 2 lights in whole room worked. Then, we slept with those on because the cockroaches were unreal!
Risposta di Nancy Y., il giorno 7 nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Buono

Daniel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023

2/10 Terribile

Rodrick

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The lenting was horrible. The smell was horrible.
Soggiorno di 2 notti a ottobre 2023
Risposta di Brand Experience Team, il giorno 1 nov 2023
Hi Rodrick,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Eccellente

Tiffany

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di Michelle , il giorno 19 ott 2023
Thank you for your review. We are pleased to know that you were satisfied with your stay and we hope to see you again in the future

8/10 Buono

Samantha

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Beds
It was a good hotel but the beds were terrible needs better mattress
Soggiorno di 3 notti a settembre 2023
Risposta di Michelle , il giorno 3 ott 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention

4/10 Scarso

Viaggiatore verificato

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Big Mistake
There were two of us staying in the room. We had 1/4 roll of toilet paper in the bathroom, with no new rolls in the room. There was not a box of tissues. There were 2 bath towels, 2 hand towels, and 2 washcloths. Some people would appreciate at least 4 of each of those. There were 4 plastic cups on the vanity and we were staying for three nights. The cups were never replaced as we used them, so we ran out quickly. The A/C worked, but made a huge racket every time it came on. It's hard to sleep under those conditions.
Soggiorno di 3 notti a settembre 2023
Risposta di Michelle , il giorno 3 ott 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us.

8/10 Buono

Michael

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
It's good place for a one night stay.
Soggiorno di 1 notte a settembre 2023
Risposta di Michelle , il giorno 3 ott 2023
Thank you for taking the time and giving us a review and letting us know how your stay was with us. We are pleased to know that you enjoyed your stay and we hope to see you again the future

10/10 Eccellente

James

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The lady at the front desk was very nice. The rooms were nice, and clean, would definitely take extra pillows. Our overall stay here was pleasant. The price wasn’t bad at all.
Risposta di Michelle , il giorno 23 set 2023
Thank you for taking the time and giving us a review and letting us know how your stay was with us. We are pleased to know that you enjoyed your stay and we hope to see you again the future

6/10 Soddisfacente

Catherine

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Cheap no frills hotel. Not great but adequate. The shower was clean. Bed was okay but stains on sheets. Only three small pilliws on king size bed. Ice machine wasnt working. Very noisy because it is right on the busy road. Not a great neighborhood. Staff was very nice, especially when we could not get tv to work.
Soggiorno di 1 notte ad agosto 2023
Risposta di Nancy Y., il giorno 17 ago 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Eccellente

Timothy Allen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fast
Check in was quick and room was great.
Soggiorno di 1 notte a luglio 2023
Risposta di Brand Experience Team, il giorno 19 lug 2023
Hi Timothy Allen,Thanks for the wonderful review, we really appreciate the support. Lilith#Team6

6/10 Soddisfacente

Thomas

Soggiorno di 1 notte a giugno 2023

4/10 Scarso

Lauren

Viaggio con animali domestici, Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
People coming and going all night. Beds and pillows lacking. This hotel must mostly be used for out of town workers and is pretty sketchy at best.
Soggiorno di 1 notte a giugno 2023
Risposta di Brand Experience Team, il giorno 21 giu 2023
Hi Lauren, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

2/10 Terribile

Alicea

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2023

6/10 Soddisfacente

Bobby

Viaggio con animali domestici, Viaggio di coppia
Non mi è piaciuto: Personale e servizio
Didn't care for the area or service at all
Soggiorno di 1 notte ad aprile 2023
Risposta di Brand Experience Team, il giorno 16 mag 2023
Hi Bobby,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Soddisfacente

Robert

Soggiorno di 1 notte ad aprile 2023

6/10 Soddisfacente

Briahna

Viaggio di coppia
Stains in the bed (under the pillows), washcloths stained, and refrigerator leaking.
Soggiorno di 2 notti ad aprile 2023
Risposta di Nancy Y., il giorno 4 mag 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 Terribile

Daniel

Soggiorno di 1 notte ad aprile 2023

6/10 Soddisfacente

Milton

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Not again
The room was no where close to as clean as other Motel 6 we had stayed in. The service was horrible. We literally had to kick the door to open it because it was messed up.
Soggiorno di 1 notte ad aprile 2023
Risposta di Brand Experience Team, il giorno 25 apr 2023
Hi Milton,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

6/10 Soddisfacente

Joanne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2023

2/10 Terribile

Alana

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2023

6/10 Soddisfacente

Stephen

Viaggio di lavoro
Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Non mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a marzo 2023

8/10 Buono

Gloria

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
We have stayed here before and came back. Clean rooms. A little bare bones but that’s ok. Bring shampoo. Good and shopping nearby. A little traffic noise but not bad.
Soggiorno di 2 notti a dicembre 2022
Risposta di Brand Experience Team, il giorno 27 gen 2023
Hi Gloria, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

4/10 Scarso

Maranda

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Roaches, noisy, broken toilet in a disgusting germ infested bathroom with who knows WHAT is even wiped on the walls and door, filthy floors and remote, bed headboard has shoe prints on it, blocked by “clean” pillows. Forgot your shampoo? Uh-Oh! This motel only gives two thin bars of cheap soap. Better drive to the sketchy store up street and get some! No tiny lotion or shampoos like most places.. Even the other disappointing motels I’ve been to have had that. Almost $90 to sleep on a bed that couldn’t even be wiped down at the headboard, extremely noisy all while worrying if roaches are gonna get on me. If they have roaches, what else do they have?? This is my 4th stay here, and I’ve learned my lesson. It’s not just “that” room. It’s all of the rooms I’ve been in. Do better, Motel 6! Save your money, there’s more places to stay in Gadsden. This motel, just isn’t it.
Soggiorno di 1 notte a novembre 2022
Risposta di Brand Experience Team, il giorno 27 gen 2023
Hi Maranda,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terribile

Frank

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Thank you for not responding to me all weekend, and left me and my son in a town 6 hours from home to find a place to sleep after our reservation was canceled 17 minutes after check in. We had tickets to an event that night that WE WERE NOT ABLE TO ATTEND! We have to drive from hotel to hotel, while everything was sold out, and had to wait in a parking lot hoping there would be a cancelation so we wouldn't have to sleep in my car! I called the number provided by expedia, just to get an automated voice telling me you were too busy and call back later! There was FINALLY a cancelation, and I had to pay an extra money than the room I booked with you, on top of losing event tickets, and parking. So I spent a lot of extra money because I chose to do business with Expedia. Not including the stress, and being upset from missing the event we even traveled FOR!! I will never use Motel 6, or Expedia ever again, and will tell this story to ANYONE who will listen. Review has been posted to Motel 6 Attalla AL as well. I have receipts, tickets, pictures, videos, and proof you or anyone who would like to see. My vacation was RUINED!
Soggiorno di 2 notti a ottobre 2022
Risposta di Brand Experience Team, il giorno 27 gen 2023
Hi Frank,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

4/10 Scarso

Jeff

Viaggio di coppia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Honestly there was nothing unique about the property. It was noisy, you could hear people outside, above you, beside you and traffic sounded as if it was coming through the very small parking area. Had a very hard time getting to our room due to a vehicle being parked "in our door almost". The door was very complicated to open. we were told that if it did not open pushing the handle down, then pull it up. The door was so hard to lock when leaving. my husband had to close the door hard and turn the handle a certain way and then back the other way, or something like that. It was a good size room but seating was two straight back chairs. It was a king size bed. Neither of us could sleep well due to the noise all around us. I'm glad we were only there one night.
Soggiorno di 1 notte a ottobre 2022
Risposta di Brand Experience Team, il giorno 27 gen 2023
Hi Jeff,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

8/10 Buono

Melissa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a ottobre 2022
Risposta di Brand Experience Team, il giorno 27 gen 2023
Hi Melissa, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 Buono

Randy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2022
Risposta di Gary , il giorno 19 ott 2022
Thank you, we really appreciate your business.

6/10 Soddisfacente

Cheryl

Soggiorno di 1 notte a ottobre 2022
Risposta di Gary , il giorno 19 ott 2022
Thank you Cheryl for your response.

8/10 Buono

Chellyn

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
Pleasant and helpful staff. Clean conditions, updated bath/shower, A/C worked and comfortable bed. The rooms could use a table and a comfortable chair, shampoo, a hair dryer, and a clock. Coffee wouldn't hurt either. The main downfall, which is really the only reason I would not stay there again, is the location is within a few feet of heavy truck traffic which is extremely noisy.
Soggiorno di 1 notte a ottobre 2022

2/10 Terribile

Seth

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a settembre 2022

10/10 Eccellente

Mary

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Comfortable stay.
Soggiorno di 1 notte ad agosto 2022
Risposta di Gary, il giorno 29 set 2022
Thank you so much Mary.

8/10 Buono

Brad

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Bed was hard and had to keep fixing toilet to get it to flush. Other than that not a bad place to stay
Soggiorno di 1 notte a luglio 2022

8/10 Buono

Jacob

Soggiorno di 1 notte a giugno 2022

8/10 Buono

Doug

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Had issues with first room, Door Handle Broke , but Manager took care of immediately .
Soggiorno di 2 notti ad aprile 2022
Risposta di n, il giorno 2 mag 2022
Thank you Mr. Doug for review.

2/10 Terribile

Ryan

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
First, I had two rooms. Both rooms had burn holes in all the sheets. Room keys didn’t work either nights for both rooms. Then I had a guest that got extremely I’ll and went to hospital to find out that person had Covid. Then the front desk staff argued with me when canceling the one room for the last day for them and told me I should cancel both room and for me to stay somewhere else like a Hampton or Holiday in because I’m inconveniencing him and he can rent the room out for triple of what I got. The disrespect on the customer service was unbelievable. Looking and waiting patiently to have my reimbursement for room 211 for the last night that was canceled.
Soggiorno di 3 notti ad aprile 2022
Risposta di Brand Experience Team, il giorno 27 apr 2022
Hi Ryan, We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us. Maz K. #Team6

8/10 Buono

Anthony

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a marzo 2022
Risposta di P, il giorno 30 mar 2022
Glad that you liked stay, we have been trying best to provide best service as much as we can. Thanks for response Anthony.

6/10 Soddisfacente

Brittney

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro, Viaggio con la famiglia
The place wasn’t horrible. You do get what you paid for, but we stayed and would stay again if needed. The issue is, roughly 7 drug deals were done right outside our room all throughout the night. That was not comfortable when you had kids there.
Soggiorno di 1 notte a marzo 2022
Risposta di Brand Experience Team, il giorno 27 apr 2022
Hi Brittney, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

10/10 Eccellente

Paul

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clean, comfortable and safe
The owner is very friendly and invested in his property and it shows. Exceeded my expectations. Convenient safe location. Clean comfortable room.
Soggiorno di 1 notte a marzo 2022
Risposta di G, il giorno 14 mar 2022
Thank you and Appreciate Mr. Paul.

4/10 Scarso

Bob

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Sad Motel 6
Pet friendly is about the only positive thing I can say about this hotel. Hotel is in very poor condition. I will look for another hotel when I visit this area in the future
Soggiorno di 1 notte a marzo 2022
Risposta di Brand Experience Team, il giorno 27 apr 2022
Hi Bob, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz #Team6

4/10 Scarso

Jaycie

Soggiorno di 1 notte a febbraio 2022

10/10 Eccellente

Sherry

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a febbraio 2022
Risposta di Gary, il giorno 14 feb 2022
Thank you so much Sherry.

8/10 Buono

Roger

Soggiorno di 1 notte a gennaio 2022
Risposta di Gary, il giorno 28 gen 2022
Thank you Roger.

2/10 Terribile

MISTY

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Paid for room didn’t get that room then it was very dusty
Soggiorno di 1 notte a dicembre 2021
Risposta di Gary , il giorno 28 gen 2022
Sorry Misty to hear about your bad experience, if you could came back at front desk staff right after you checked in room , we definitely changed another room, we always try to make sure customer will have nice stay .

4/10 Scarso

Glen

Mi è piaciuto: Personale e servizio
Dogs barking all night and people banging around all night. Didn’t get much sleep.
Soggiorno di 1 notte a dicembre 2021
Risposta di Gary, il giorno 28 gen 2022
Sorry Glen for your experience, we always try to provide best service as we can, we try to make sure it wont happen in future.

8/10 Buono

Gunther

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The staff was nice. The room was clean and nice. Parking was a little tight but over all was a nice hotel.
Soggiorno di 1 notte a ottobre 2021
Risposta di Brand Experience Team, il giorno 25 ott 2021
Greetings Gunther, Thank you for rating your stay. We appreciate your business and look forward to improving your experience with us. Please visit again. Denise L. #Team6

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Stay away
Bathroom smelling of urine, dirty floor and desks, insects crawling. I used to stay at this place often - no more.
Soggiorno di 1 notte a ottobre 2021
Risposta di Brand Experience Team, il giorno 25 ott 2021
Greetings Traveler, Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Denise L. #Team6

4/10 Scarso

ALAN

Mi è piaciuto: Pulizia e personale e servizio
The check-in clerk was very nice and helpful, & the room was convenient to the parking lot. But the room's facilities were in terrible shape: 1) the toilet seat was completely disconnected from the bowl!! 2) the outside door would not lock from the outside. 3) the headboard on the bed had a horrible, loud creak -- doesn't anyone ever check these rooms? Review for 9/27 - 9/28.
Soggiorno di 1 notte a settembre 2021
Risposta di Brand Experience Team, il giorno 25 ott 2021
Greetings Alan, We are disappointed to learn that we fell short of your expectations. We take reports of poor cleanliness and quality very seriously. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Denise L. #Team6