Thank you for the positive feedback. Hope to welcome you back soon.

Dear Valued Guest, Thank you for sharing your valuable feedback that is essential in our continuous efforts to improve our service and offerings. As we always endeavor to provide guests with memorable experiences, we regret to hear that we did not achieve this with you and I sincerely apologize for the inconvenience caused regard to the number of equipments in our gym. We don't want to compromise our high standards to rush a room as you deserve our 5 star standards we are best known for. I will personally pass on your comments to her management and I will share your comments with the concerned department. I am sure that this feedback will serve as an encouragement to all of our management as we strive to continuously improve the quality of our services. We look forward to welcoming you again soon. Warm Regard's Rajath Medappa Cheranda (RJ) Front Office Manager

Dear Ken, Dear Valued Guest, Thank you for rating us very highly on Hotels.com. The team here greatly appreciates your gesture. I am glad our suites were to our liking and you found our team to be warm and welcoming. I will be sure to pass on your comments to the team, as instances like these serve as a motivational factor for our team to go the extra mile in order to exceed our guest's expectations. I hope you had a wonderful stay with us and we exceeded your expectations throughout your stay here at Leroy Suites, Albany. Look forward to welcoming you back again. Warm regards Rajath Medappa Cheranda (RJ) Front Office Manager

Dear Valued Guest, Thank you for sharing your valuable feedback that is essential in our continuous efforts to improve our service and offerings. As we always endeavor to provide guests with memorable experiences, we regret to hear that we did not achieve this with you and I sincerely apologize for the inconvenience caused. Please be assured that this is certainly not the standard we uphold and needed changes with regards to housekeeping service and training have been stepped up as a priority. Our Housekeeping Manager will be reaching out to you in hopes of rebuilding your trust as well as to recover your impression of Leroy Suites, Albany. I look forward to welcoming you back soon. Warm regard's Rajath Medappa Cheranda (RJ) Front Office Manager

Dear Valued Guest, Thank you for taking the time to share your experience with us. As the entire establishment (Complex) is fairly new it is taking quite a bit of time for the rest of the shops to be open and fully operational. There is quite a bit of selection ranging from Japanese cuisine restaurant to Chinese barbeque, cafe, cake shop as well as a pizzeria. We were delighted to learn that your stay was enjoyable in every aspect and that our services and facilities met your expectations. Thank you for choosing Leroy Suites, Albany and we do look forward to welcoming you back in the future. With best wishes, Rajath Medappa Cheranda (RJ) Front Office Manager

Dear Ken, Thank you for sharing your review with us on Expedia. I fully understand your frustrations and please allow me to reiterate my sincerest apologies for the mentioned service failure. Please rest assured that corresponding actions will be taken to eliminate further recurrences of any such incidents. We sincerely hope for an opportunity to welcome you in the future. Warm Regards Rajath Medappa Cheranda Froont Office Manager

Thank you for providing a high score of satisfaction on your stay with us here at Leroy Suites Albany. It is our pleasure to know that you enjoyed every aspect of your stay and that our services and facilities have met your expectations. Thank you for choosing Leroy Suites, Albany and we look forward to welcoming you back in the future.

Thank you for choosing Leroy Suites, Albany and for sharing your gracious review. We truly value your remarks on our detailed service and location, especially from our corporate clients. We want to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. I will be sure to pass on your note to the team. Notes like yours lets our staff know that their service is appreciated. We look forward to welcoming you back again soon. Warm regards, Rajath Medappa Cheranda (RJ) Front Office Manager

Dear Valued Guest, Thank you for rating us very highly on Hotels.com. The team here greatly appreciates your gesture. I hope you had a wonderful stay with us and we exceeded your expectations throughout your stay here at Leroy Suites, Albany. Look forward to welcoming you back again. Warm regards Rajath Medappa Cheranda (RJ)

Dear Valued Guest, Thank you for choosing Leroy Suites, Albany and for taking the time to share your experience with us. We are happy to learn that you enjoyed the location of our property and the rooms. We are also grateful that you found the location of the hotel to your liking with regard to our corporate clientele which made your visit memorable. We hope to welcome you back again soon. Warm regards, Rajath Medappa Cheranda (RJ) Front Office Manager

Dear Valued Guest, Thank you so much for taking the time out of your busy day to post a review after your stay with us. We are pleased that our apartment suites and the amenities were to your liking. Your feedback is greatly appreciated as a tool for us to try to constantly maintain high standards of quality and service. It was our pleasure to serve you and we hope to have the opportunity to welcome you back again soon. Warm Regard's Rajath Medappa Cheranda (RJ) Front Office Manager

Dear Lara, I am so pleased that you have enjoyed all aspects of your stay with us, particularly the services provided by our receptionists. It was nice to know that the room was of the highest standards and you were happy with your stay once you were in your room. Please accept my apology with regard to Wi-Fi connectivity and Netflix. We don't want to compromise our high standards to rush a room as you deserve our 5 star standards we are best known for. I will personally pass on your comments to her and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you again soon. Warm Regard's Rajath Medappa Cheranda (RJ)\ Front Office Manager

Dear Valued Guest, Thank you for providing us with such lovely feedback following your recent stay. It is truly a pleasure to have you with us and we are pleased to hear your overall stay was wonderful. I am very glad to hear our suites and the amenities provided were to your liking complemented by our friendly staff who would love to go the extra mile to exceed our guest's expectation. I will ensure to share your feedback with the team and we cannot wait to welcome you back again soon. Kind regard's Rajath Medappa Cheranda (RJ) Front Office Manager

Dear Valued Guest, It was a pleasure to accommodate you here at Leroy Suites, Albany. I am so pleased to read that the hotel and staff, in particular, met your expectations. Thank you for taking the time to review your stay. I will be sure to share your review with the team. I apologize for the inconvenience caused due to the mattress being too soft. Please be assured as I have personally addressed the issue with the management, who are indeed looking for the best possible alternate solutions as we speak, about the mattresses options being made available to our guests. I hope you enjoyed your time in Auckland and hope we have an opportunity to welcome you back for another stay again soon. Warm, Regard's Rajath Medappa Cheranda (RJ) Front Office Manager

Liebe Gabriele, Vielen Dank, dass Sie sich die Zeit genommen haben, über Ihre jüngsten Erfahrungen mit uns zu schreiben. Bitte erlauben Sie mir, mich aufrichtig für die Mängel zu entschuldigen, die Sie während Ihres letzten Besuchs festgestellt haben. Es ist wirklich enttäuschend, dass Sie sich für Leroy Suites, Albany, als Ihren bevorzugten Standort entschieden haben und dass die Erfahrung überwältigend war. Bitte seien Sie versichert, dass ich Ihr Feedback seitdem an unser Management-Team gerichtet habe, um Sie bei der Verbesserung unserer Angebote und der Servicebereitstellung im Hotel zu unterstützen. Ich freue mich sehr zu hören, dass Kingsley alles getan hat, um die Probleme zu beheben, mit denen Sie während Ihres Aufenthalts konfrontiert waren. Ich werde Ihre Kommentare persönlich an ihn weiterleiten und Ihre Kommentare an unser Team weitergeben. Ich bin sicher, dass dieses Feedback all unseren Mitarbeitern Mut machen wird, wenn wir uns bemühen, die Qualität unserer Dienstleistungen kontinuierlich zu verbessern. Wir hoffen, Sie bei einer anderen Gelegenheit wieder begrüßen zu können. Freundliche Grüße, Rajath Medappa Cheranda (RJ) Front Office Manager

Dear Juhi, Thank you very much for your kind words, I greatly appreciate your gesture. We are dedicated to providing heartfelt kiwi service to all of our valued guests and creating a memorable experience! I am very glad to hear your recent stay was a very comfortable one. Thank you for choosing Leroy Suites Albany as your preferred option to stay. We look forward to welcoming you back. Best Regards Rajath Medappa Cheranda (RJ) Front Office Manager

Dear Valued Guest, It was a pleasure to accommodate you over the weekend. I am so pleased to read that the hotel and staff, in particular, met your expectations. Thank you for taking the time to review your stay. I will be sure to share your review with the team. I apologize for the inconvenience caused due to the mattress being too soft. Please be assured as I have personally addressed the issue with the management, who are indeed looking for the best possible alternate solutions as we speak, about the mattresses options being made available to our guests. I hope you enjoyed your time in Auckland and hope we have an opportunity to welcome you back for another stay again soon. Warm, Regard's Rajath Medappa Cheranda (RJ) Front Office Manager

Dear Valued Guest, Thank you for rating us very highly on Expedia. The team here greatly appreciates your gesture. I hope you had a wonderful stay with us and we exceeded your expectations throughout your stay here at Leroy Suites, Albany. Look forward to welcoming you back again. Warm regards Rajath Medappa Cheranda (RJ)

Dear Valued Guest, Thank you for your feedback and it was truly our pleasure to have you stay with us recently. It is wonderful to hear your experience was fantastic throughout your stay. I am very glad, the facilities in our suite were to your liking. I will ensure to share your kind comments with the team and we look forward to welcoming you back again soon. Best regard's Rajath Medappa Cheranda (RJ) Front Office Manager

Dear Karthik MG, Thank you so much for taking the time out of your busy day to post a review after your stay with us. Your feedback is greatly appreciated as a tool for us to try to constantly maintain high standards of quality and service. It was our pleasure to serve you and we hope to have the opportunity to welcome you back again soon. Warm Regard's Rajath Medappa Cheranda (RJ) Front Office Manager

Dear Mia, Thank you for your kind words on Expedia. We are delighted to learn that you have a great stay with us and that our team's service impressed you. We will promise to continue to enhance our Leroy Suite's standard of service so that your next visit will be another pleasant and memorable one. We hope to welcome you back in the near future. If you wish to receive our assistance with your reservation for next visit, please do not hesitate to contact us. Sincerely, Rajath Medappa Cheranda (RJ). Front Office Manager

Dear Valued Guest, Please allow me to thank you for taking the time to write this beautiful review of your extraordinary experience at Leroy Suites, Albany. Knowing we have reached our goal of exceeding your expectations and your kind words mean the world to us, as well as the fact you have appreciated the excellent Leroy standards of service that we creating straight from our hearts. Thank you for placing your trust in us, we are very much looking forward to welcoming you in the future. Sincerely, Rajath Medappa Cheranda (RJ) Front Office Manager

Dear Valued Guest, Thank you for rating us on Wotif. The team here greatly appreciates your gesture. I hope you had a wonderful stay with us and we exceeded your expectations throughout your stay here at Leroy Suites, Albany. Please feel free to contact us for any further assistance/queries with regard to your stay. We are more than happy to receive a written review/ feedback on how we can improvise our services in order to make your stay a memorable one. We look forward to hearing from you welcoming you back again. Warm regards Rajath Medappa Cheranda (RJ) Front Office Manager

Thank you for choosing Leroy and for taking the time to write a review! We are sorry to hear about your bad experience. Our hotel aims to provide a truly unique guest experience. We look forward to hosting you again for a fantastic experience. Best Regards, Leroy Team

Thank you for choosing Leroy and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique guest experience. We look forward to hosting you again for another fantastic experience. Best Regards, Leroy Team

Thank you for choosing Leroy and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique guest experience. We look forward to hosting you again for another fantastic experience. Best Regards, Leroy Team

Thank you for choosing Leroy and for taking the time to write a review! We are so glad to hear that you enjoying your accommodation. Our hotel aims to provide a truly unique guest experience. We look forward to hosting you again for another fantastic experience. Best Regards, Leroy Team

Thank you for choosing Leroy and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique guest experience. We look forward to hosting you again for another fantastic experience. Best Regards, Leroy Team

Thank you for choosing Leroy and for taking the time to write a review! We are sorry to hear about your bad experience. Our hotel aims to provide a truly unique guest experience. We look forward to hosting you again for a fantastic experience. Best Regards, Leroy Team

Thank you for choosing Leroy and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique guest experience. Regards,

Thank you for your great feedback. We are glad to hear you enjoyed your stay with us.

Thank you for the fantastic review. We appreciate you taking the time to leave feedback. We hope you will stay with us again.

Thank you for the awesome feedback. We are pleased you enjoyed your stay with us.

Thank you for choosing Leroy and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique guest experience. We look forward to hosting you again for another fantastic experience. Best Regards, Leroy Team

We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied withour service. We pride ourselves on our service and the high quality standards we maintain. We would like to make things right. You can expect a call/email from us soon to discuss what occurred and how we might make it up to you. Yours sincerely, Leroy Team

Thank you for your valuable feedback. Much Appreciated.

Thank you for your feedback. We apologise for any incoveniences this may have caused. King regards, The Leroy Team

Dear Guest, Thank you for the great feedback. We are glad you enjoyed your stay with us. Regards, Team Leroy

Thank you for the great feedback. We are pleased to hear you enjoyed your stay with us. Kind Regards, The Leroy Team

Thank you for the great feedback.

Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Regards, Team Leroy

Dear Guest, Thank you for the great feedback. We are glad you enjoyed your stay with us. Regards, Team Leroy

Dear Guest, Thank you for the great feedback. We are glad you enjoyed your stay with us. Thanks for the recommendations from your side and will try our best to solve them in best possible way. Regards, Team Leroy

Dear Jade, Thank you for the great feedback. We are glad you enjoyed your stay with us. Regards, Team Leroy

Dear Guest, Thank you for the great feedback. We are glad you enjoyed your stay with us. Regards, Team Leroy

Hi Guest, Thank you for the great feedback. We are glad you enjoyed your stay with us. Regards, Team Leroy

Hi Varinder, Thank you for the great feedback. We are glad you enjoyed your stay with us. Regards, Team Leroy

Dear Guest, Thank you for the great feedback. We are glad you enjoyed your stay with us. Please take our apologies for the issues you have faced during your stay and we will try our best to solve them in best possible way. Regards, Team Leroy