Dear Sam,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed your stay and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team

Mr. Godinez,We are sorry you did not enjoy your stay with us. We strive to make all of our guests comfortable and feel welcome. We take care of all complaints brought to our attention in a timely manner. We were unaware of any issues you were having, so we could not correct them. Please know that we are always improving our property, so we hope you'll come back to see how much we have changed.

Dear Mr. Ellis,Thank you for your feedback on our property. We are sorry that you did not find our accommodations to your standards. If you would have informed the front desk of your pending departure, we would have done all we could to rectify your issues. As you did not, we did not have the chance to change your room or make any sort of compensation available to you. We are constantly improving, so we do hope you will come back to see us again in the future to see how much we have changed.

Mr. Welbourn,Thank you for taking the time to review our property. We are sorry to hear that you did not enjoy your stay here with us. Please know that we do try our best to make all of our guests happy but we cannot do this if we do not know of the issues you have faced while here. We also do our best to rectify these issues in a timely manner if they are brought to the front desk's attention. As we did not know what your issue was, we could not correct it while you were here. We are constantly evolving, so please come back to see how much we have changed.

Dear Jocelyn,Thank you for sharing your experience and we are so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an unusual experience, especially with the condition of the hotel. We take this quite highly and your feedback will be shared with management so that appropriate steps can be taken. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

Dear Karen L,Thank you for sharing your experience and we are so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an unusual experience, especially with the condition of the hotel. We take this quite highly and your feedback will be shared with management so that appropriate steps can be taken. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

Dear Miguel,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

Dear Patrick,Thank you for sharing your experience and we are so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an unusual experience, especially with the condition of the hotel. We take this quite highly and your feedback will be shared with management so that appropriate steps can be taken. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

Dear Jaclyn,Thank you for sharing your experience and we are so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an unusual experience, especially with the condition of the hotel. We take this quite highly and your feedback will be shared with management so that appropriate steps can be taken. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

Dear Laquita,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

Dear Mr. Winslow,Thank you for taking the time to review our property. We are disheartened that you did not enjoy your stay here with us. We take pride in giving our best to all customers. The only issue you brought to the attention of the general manager was that you could not get the tv to work properly. She immediately went and fixed it for you. You did not mention to her that you felt the room was dirty. All of our rooms were deep cleaned and sanitized prior to the arrival of our new guests. If you would have stated this, we would have accommodated you by changing your room to one that better suited your standards.Again, thank you for taking the time to leave your feedback.

Dear Mr. Carter,Thank you for taking the time to review our property. We take all feedback to heart and use it to improve our hotel. We are sorry to hear that you had the issues you did. We are in the process of remodeling our rooms so that they will be more up to date. As you stated, a staff member did come and put your tv on the proper input in order for you to have tv. All of our tv's work properly, unfortunately they jump inputs when turned off. As for the dresser, we will take care of that immediately now that we know of the issue.Again, thank you for your feedback

Thank you so much for reviewing our property. We do strive to provide all guests with a comfortable stay and excellent experience.We do hope that you will come back again in the near future!

Dear Angela,We are so delighted that you enjoyed your stay here with us. We pride ourselves on providing the best possible customer service and a pleasant stay for all guests. We do hope to see you again soon.

Thank you for taking the time to review our property. We are glad you enjoyed your stay here. But we are so sorry that the room cleanliness was not up to par. We are working very hard to correct all issues and we do hope that you will come back in the near future to see how much we have improved.