Ferro/asse da stiro, culle/letti per bambini (gratuiti), Wi-Fi gratuito

Recensioni per Days Inn by Wyndham Georgetown

2.5 out of 5
Days Inn by Wyndham Georgetown
333 North I-35, Georgetown, TX

Recensioni

5,2
Valutazione di 10 - Eccellente. 111 su 1005 recensioni" "
Valutazione di 8 - Buono. 177 su 1005 recensioni" "
Valutazione di 6 - Soddisfacente. 201 su 1005 recensioni" "
Valutazione di 4 - Scarso. 199 su 1005 recensioni" "
Valutazione di 2 - Terribile. 317 su 1005 recensioni" "

5,2/10

Pulizia

6,8/10

Personale e servizio

4,6/10

Servizi

4,6/10

Condizioni e dotazioni della struttura

4,6/10

Ecosostenibilità

Recensioni

2/10 Terribile

James

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was the filthiest place we have ever stayed! The shower fixtures were coming off the wall! The mirrors were streaked so badly that you could not see in them! The first room that they sent us to had no toilet seat! We really thought that Wyndham had better standards! Never again! Our money should be refunded!
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 1 mag 2024
Dear Guest,We are truly sorry to hear about the unsatisfactory conditions you encountered during your stay. This is not the experience we strive to provide for our guests, and we apologize for falling short of your expectations. Your feedback is crucial, and we will address these issues promptly to ensure a better experience for future guests. We understand your disappointment and will work to resolve this matter with you directly. Thank you for bringing these concerns to our attention.Sincerely,Hotel Manager

4/10 Scarso

Lauren

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Pieces of the walls falling off, broken AC and stains in many places. Wouldn’t return.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 29 apr 2024
Dear Guest,We're deeply sorry to hear about the issues you encountered during your stay. Your feedback is concerning, and we apologize for falling short of your expectations. Please rest assured that we take your comments seriously, and we will address these issues promptly to ensure a more comfortable experience for our guests in the future. We understand your decision not to return, but we hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager

4/10 Scarso

Chelsi

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 29 apr 2024
Dear Chelsi,Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We value your input and would appreciate the opportunity to learn more about your stay and address any specific concerns you may have. Please feel free to reach out to us directly so we can further assist you. Sincerely,Hotel Manager

4/10 Scarso

Elizabeth

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The knobs on the shower fell off and we had to figure out how to get the water running.
Soggiorno di 3 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 24 apr 2024
Dear Guest,Thank you for bringing this to our attention. We apologize for any inconvenience caused by the issue with the shower knobs. Our maintenance team has been notified and will address this immediately to ensure it doesn't happen again. We appreciate your feedback and hope to welcome you back for a smoother stay in the future.Sincerely, Hotel Manager

6/10 Soddisfacente

rhonda

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 24 apr 2024
Dear Guest,Thank you for your feedback. We appreciate you taking the time to share your thoughts with us. If there's anything specific we can do to improve your experience next time, please feel free to let us know. We hope to have the opportunity to welcome you back and provide a five-star experience in the future.Sincerely, Hotel Manager

10/10 Eccellente

Jose

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 21 apr 2024
Dear Jose,Thank you for your fantastic rating! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we appreciate your positive feedback. We look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Manager

4/10 Scarso

Kimberly

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 17 apr 2024
Dear Kimberly,Thank you for sharing your feedback with us. We're sorry to hear that your experience fell short of expectations. If there are specific areas where we can improve, we would appreciate any additional details you can provide. Your satisfaction is important to us, and we hope to have the opportunity to better serve you in the future.Sincerely,Hotel Manager

4/10 Scarso

Kyeong jin

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Ac generates strong noisy sound.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 14 apr 2024
Dear Guest,We apologize for any inconvenience caused by the noisy AC unit during your stay. Our aim is to provide a comfortable and peaceful environment for all our guests, and we regret that we fell short in this aspect. We'll have our maintenance team inspect the AC unit to address the noise issue promptly. Thank you for bringing this to our attention, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely,Hotel Manager

10/10 Eccellente

Gordon

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Good value. Nothing outstanding about the property or unsatisfactory.Clean.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 8 apr 2024
Dear Guest,Thank you for your review. We're glad to hear that you found our property to be a good value and clean. While we may not have any outstanding features, we're pleased that we met your expectations and provided a satisfactory experience. Your feedback is appreciated, and we hope to have the opportunity to welcome you back for another comfortable stay in the future.Sincerely,Hotel Manager

2/10 Terribile

Stephanie

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
When I got into my room it was disgusting I had holes in the walls and blood was in the bath tub. I have been moved three times the second room was no better than the first. The young man in the front was extremely polite and apologetic he walked to the third room before having me and my family go in there it’s not what I expected but it will have to do.
Risposta di Hotel Manager, il giorno 7 apr 2024
Dear Guest,We're deeply sorry to hear about the unacceptable condition of your initial rooms. This falls far below the standards we strive to maintain for our guests. Please accept our sincerest apologies for the inconvenience and discomfort this caused you and your family.We're grateful for your understanding and patience as we worked to find a suitable solution. It's heartening to hear that our staff member was polite and proactive in ensuring your comfort.We're committed to addressing the issues you encountered and improving our services to prevent such incidents in the future. We hope your experience in the third room was more satisfactory, and we appreciate your understanding.Sincerely,Hotel Manager

4/10 Scarso

Ervin

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
It was 5 minute drive to the church but the room first was in #113 had roaches in it. Then switched to a different room the next day. (Took photos)
Soggiorno di 3 notti a marzo 2024
Risposta di Hotel Manager, il giorno 6 apr 2024
Dear Guest,Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and disappointment you experienced during your stay due to the presence of roaches in your initial room. This is certainly not the experience we want for our guests. Rest assured, we take this matter seriously and have taken immediate steps to address it with our team. We appreciate your understanding and hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager

2/10 Terribile

Jamechia

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Too much property damage had to change rooms and room was also damaged
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager, il giorno 5 apr 2024
Dear Guest,We sincerely apologize for the inconvenience you experienced due to property damage during your stay. It's disappointing to hear that you had to change rooms and that the replacement room was also damaged. Please rest assured that we take such matters seriously, and we will address this issue with our team to prevent recurrence. We appreciate your feedback and hope to have the opportunity to provide you with a much improved experience in the future.Sincerely,Hotel Manager

6/10 Soddisfacente

Robert

Mi è piaciuto: Personale e servizio
Hard to access from interstate Somewhat noisy people all about
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 4 apr 2024
Dear Guest,Thank you for sharing your thoughts with us. We apologize for any inconvenience you experienced with accessibility from the interstate and noise disturbances during your stay. Your feedback helps us identify areas for improvement, and we will work diligently to address these concerns. We hope you'll consider giving us another chance to provide you with a more pleasant and peaceful experience in the future.Sincerely,Hotel Manager

10/10 Eccellente

Francisco

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excelente
Soggiorno di 5 notti a marzo 2024
Risposta di Hotel Manager, il giorno 3 apr 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2/10 Terribile

Wanda

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The room was disgusting. Dirty and not at all like the picture. There was a drunk man sitting on the bridge near our room. I cannot believe that Wyndham attaches their name to this property. Of course I have seen this at other properties that Windham owns. I makes people think "Oh it's Windham, must be ok." Not true! We did not stay here.
Soggiorno di 3 notti a marzo 2024
Risposta di Hotel Manager, il giorno 1 apr 2024
Dear Guest,We're truly sorry to hear about your disappointing experience. Maintaining cleanliness and ensuring the safety and comfort of our guests are our top priorities, and we regret that we fell short during your visit. Your feedback is invaluable, and we will address these issues promptly to ensure they are not repeated in the future. We apologize for any inconvenience this may have caused and hope you'll consider giving us another chance to provide you with the exceptional experience you deserve.Sincerely,Hotel Manager

6/10 Soddisfacente

David

I asked 3 times for coffee maker that worked. Never got one.
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 21 mar 2024
Dear Guest,We apologize for the inconvenience you experienced with the coffee maker during your stay. Providing functional amenities is essential for us, and we regret that we failed to meet your expectations in this regard. Your feedback is valuable, and we will address this issue promptly to ensure it doesn't happen again in the future. Please accept our sincerest apologies, and we hope to have the opportunity to provide you with a much-improved experience during your next visit.Sincerely,Hotel Manager

2/10 Terribile

Joseph

Viaggio di gruppo, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Didn't like anything about this property. Wanted $30 to check in early in order to go to an event. When we checked in, I we walked into a pig stye. Thought, "well maybe the room will be better". It was not. There was no power in the room. Hole in the ceiling where the smoke detector should have been. Bed looked like dirty dogs had been wallowing in them. Walls were nasty and needed painting. Worst experience I've ever had. We demanded our money back and went down the road to a much better hotel with a cheaper rate.
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 19 mar 2024
Dear Guest,We sincerely apologize for the disappointing experience you had during your stay. Your feedback is extremely valuable to us, and we're truly sorry to hear about the cleanliness and maintenance issues you encountered. This is not the standard we strive to uphold, and we will address these concerns immediately to ensure they are not repeated. We understand your frustration and hope you will give us another chance to exceed your expectations in the future.Sincerely,Hotel Manager

2/10 Terribile

Melanie

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Dirty rooms. Old furniture, walls need Repainting, t v would not turn on .. bathroom needs remodeling. Very dusty property was run down trash on ground around property. Staff was not helpful with my concerns.
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel manager, il giorno 27 feb 2024
Dear Guest,We are truly sorry to hear about the disappointing experience you had during your recent stay. Your feedback is invaluable to us, and we appreciate you bringing these issues to our attention. Please know that we take cleanliness and guest satisfaction very seriously, and we are working diligently to address the concerns you've raised with our team. We apologize for falling short of your expectations and for any inconvenience caused. We hope you will give us another opportunity to provide you with the excellent stay you deserve.Sincerely,Hotel Manager

10/10 Eccellente

Justene

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a gennaio 2024
Risposta di Hotel manager , il giorno 8 feb 2024
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

2/10 Terribile

Mohammed

It was noisy and couldn’t sleep
Soggiorno di 2 notti a febbraio 2024
Risposta di Hotel manager , il giorno 6 feb 2024
Dear Guest,We apologize for the noise disturbances that affected your sleep during your stay. Your comfort is our priority, and we regret any inconvenience caused. We will take steps to address this issue and ensure a quieter environment for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more peaceful stay on your next visit.Sincerely,Hotel Manager

8/10 Buono

ERNEST

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel manager , il giorno 29 gen 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Eccellente

Akhil

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
property was neat and clean
Risposta di Hotel manager , il giorno 24 gen 2024
Dear Guest,Thank you for the positive feedback! We're delighted to hear that you found our property neat and clean. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

8/10 Buono

Sandra

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel manager , il giorno 22 gen 2024
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

4/10 Scarso

Allan

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The bed was comfortable! The room obviously had been flooded and looked shabby. The tub and shower had mold and peeling paint. Fridge was rusted out. The door to my room (102) looked like a car ran into it. Not an attractive place to stay.
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel manager , il giorno 20 gen 2024
Dear Guest,We appreciate your positive note about the comfortable bed, but we're truly sorry to hear about the condition of your room. Your feedback regarding the water damage, cleanliness issues, and room appearance is concerning, and we apologize for any inconvenience caused. Rest assured, we will address these issues promptly to enhance the overall guest experience. We value your input and hope to have the opportunity to provide a more satisfying stay on your next visit.Sincerely, Hotel Manager

2/10 Terribile

Anthony

Viaggio di lavoro
Terrible
Soggiorno di 2 notti a gennaio 2024
Risposta di Hotel manager , il giorno 18 gen 2024
Dear Guest,Thank you for taking the time to give us your experience. Please accept our sincere apologies on the experience that you had while staying at our property. While we never like to hear that a guest had a bad experience we are always receptive to feedback. We will review your comments with our management team to find areas of opportunity. While you mention you will not stay again, we hope you would so we can leave you with a more positive lasting impression. Sincerely,Hotel Manager

6/10 Soddisfacente

Dieudonne

Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Nice ,not heating
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel manager , il giorno 16 gen 2024
Dear Guest,Thank you for your feedback. We're pleased to hear that you found the hotel nice. However, we apologize if there were issues with the heating during your stay. Your comfort is our priority, and we'll make sure to address this concern promptly. If you have any additional details or specific suggestions, please feel free to share them. We appreciate your input and hope to welcome you back for an improved experience.Sincerely, Hotel Manager

4/10 Scarso

Robert

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
About as cheap if a hotel I’ve ever stayed in.
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel manager , il giorno 13 gen 2024
Dear Guest,We appreciate your feedback and regret to hear that your experience did not meet your expectations. We aim to provide value for our guests, and your comments will be considered as we continually strive to improve. If there are specific aspects you'd like to share for our attention, please feel free to provide more details. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

6/10 Soddisfacente

Johnathan

Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I fixed the hairdryer that was rarely hanging on the wall. ( i offered to do it.) There were hairs on the counter and in the bathtub. Dust on the furniture and the floors looked un mopped. I cleaned everythin myself which i do everywhere i stay but i am clinically O.C.D.. it just shouldn't have been that way. The Hvac was very loud also.
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel manager , il giorno 9 gen 2024
Dear Guest,We sincerely apologize for the cleanliness issues you encountered during your stay. Your feedback is invaluable, and we regret that we fell short of your expectations. Rest assured, we will address the concerns you raised and take corrective measures to ensure a more satisfactory experience for our guests in the future. If there's anything specific you'd like to share or if there are ways we can make it up to you, please feel free to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.Sincerely, Hotel Manager

2/10 Terribile

Carl

Viaggio di gruppo
The place was filthy. The pictures on the website were a complete lie.
Soggiorno di 3 notti a gennaio 2024
Risposta di Hotel manager , il giorno 9 gen 2024
Dear Guest,We sincerely apologize for the discrepancy between our website images and the actual condition of the property during your stay. It's disheartening to hear that the cleanliness did not meet your expectations, and we take your feedback seriously. Rest assured, we will investigate and address the issues to ensure a more accurate representation in the future. If there's anything specific you'd like to share or if there are ways we can make it up to you, please feel free to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.Sincerely, Hotel Manager

2/10 Terribile

Bertha

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Estaba susio y abia cucarachas
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel manager , il giorno 9 gen 2024
Dear Guest,We sincerely apologize for the unsatisfactory experience you had during your stay. It's disheartening to hear about cleanliness issues and the presence of cockroaches. Please know that we take your feedback seriously, and we will address these concerns promptly to ensure a more comfortable and pleasant stay for our guests in the future. If there's anything specific you'd like to share or if there are ways we can make it up to you, please feel free to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience.Sincerely, Hotel Manager

4/10 Scarso

Kathryn

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
The hot water did not get hot unless you ran it for over 10 minutes and the heater did not work in one of the rooms.
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel manager , il giorno 3 gen 2024
Dear Guest,We apologize for the inconvenience you experienced with the hot water and heater during your stay. Your feedback is important, and we will promptly address these issues to ensure a more comfortable experience for our guests in the future. We appreciate your understanding and thank you for bringing these matters to our attention. If there's anything else we can do to make it right, please don't hesitate to let us know.Sincerely, Hotel Manager

2/10 Terribile

Ursula

Soggiorno di 2 notti a dicembre 2023
Risposta di Hotel manager , il giorno 18 dic 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 Terribile

Blanca

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
It’s so old and dirty
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel manager , il giorno 5 dic 2023
Dear Guest,Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. We take your comments seriously and will address the issues promptly to ensure a more pleasant experience for our future guests.Sincerely, Hotel Manager

2/10 Terribile

Mary

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Inside was dirty, hair everywhere, and everything was worn out including the bathtub. Will not be back
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel manager , il giorno 28 nov 2023
Dear Guest,We're genuinely sorry to hear about your disappointing experience. Your feedback is valuable, and we apologize for the cleanliness and maintenance issues you encountered. This is not reflective of our standards, and we take your comments seriously. If there are any specific details you'd like to share or if there's anything we can do to address your concerns, please let us know. We appreciate your feedback and hope to have the chance to regain your trust in the future.Sincerely, Hotel Manager

2/10 Terribile

Pam

Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Unable at stay because room was in middle of doing destroying to remodel Staff rude Called Uber driver said I was third person she had picked up to take to a safe different hotel
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel manager , il giorno 28 nov 2023
Dear Guest,We sincerely apologize for the inconvenience and frustration you experienced during your attempted stay. Your feedback is concerning, and we regret the disruption caused by ongoing renovations and any perceived rudeness from our staff. We appreciate your patience and understanding. If there's anything specific you'd like us to address or if you have further comments, please feel free to share. We hope to have the opportunity to provide a more positive experience in the future.Sincerely, Hotel Manager

4/10 Scarso

kristen

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Paint missing in tub
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel manager , il giorno 6 nov 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 Terribile

Sonya

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
There was no parking. Stains on the sheets. Tub appeared dirty and was pealing. Fridge seal was cracked open. Crack in ceiling that was leaking. Large whole in wall with mesh covering loosely on it.
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel manager , il giorno 3 nov 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 Terribile

Erasmo

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Couldn’t turn the tv up past 14 we couldn’t get any other channels to work then we had to unplug the tv just to get it to turn off , bed was very hard and uncomfortable, there was not enough pillows to service 2 people this is not what I expected for what I pay to be a diamond rewards member.
Soggiorno di 2 notti a ottobre 2023
Risposta di Hotel manager , il giorno 28 ott 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 Terribile

Judy

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Our family rented 3 rooms. All had problems. The bathroom had rotted walls with black mole growing on them. bathtubs were unfit to bath in. One room had a broken table and chair in it. The Labatory in my room was broken on one end and would not take much to fall. The manager said all the room are like ours but although they keep getting complaints from everyone the owners refuse to repair anything. Even the ice bucket was old and covered in stains. Lots of nice places around them outside was nice. Inside is a health hazard. My bed sheets although they were clean had blood stains on them.
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel manager , il giorno 25 ott 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 Terribile

Edra Noe

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
I was here for the F1 but was not worth the price
Dirty room when I checked in. Tub is damaged with like bullets. Beds are stain with something red looks like blood. I don’t recommend this please at all
Soggiorno di 2 notti a ottobre 2023
Risposta di Hotel manager , il giorno 23 ott 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

4/10 Scarso

Amy

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel manager , il giorno 25 ott 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 Terribile

Jason

Viaggio di lavoro
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
There was blood on the pillows and on the wall. Terrible terrible. Never again!
Soggiorno di 2 notti a ottobre 2023
Risposta di Hotel manager , il giorno 23 ott 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

6/10 Soddisfacente

Ann

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel manager , il giorno 23 ott 2023
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

10/10 Eccellente

jose

Mi è piaciuto: Pulizia
Soggiorno di 5 notti a ottobre 2023
Risposta di Hotel manager , il giorno 20 ott 2023
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

2/10 Terribile

Shelly

Non mi è piaciuto: Servizi
The most disgusting hotel I have EVER stayed in. Room has trash in it, door lock looked like it had bern broken into multiple times, patches walls, holes in the wall, AC did not de-humidify as I was moist in the room. I would have bern better sleeping in my car!
Soggiorno di 1 notte a settembre 2023
Risposta di Hotel manager , il giorno 20 ott 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

4/10 Scarso

Mary

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a settembre 2023
Risposta di Hotel manager , il giorno 20 ott 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

4/10 Scarso

ROBERT

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e servizi
The place over all needed work. Mold in the ceilings, noisy AC unit, terrible bed and breakfast was cereal, toast, mini bagels. The staff was nice and helpful, but the building needs a refurbishment
Soggiorno di 2 notti a ottobre 2023
Risposta di Hotel manager , il giorno 20 ott 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 Terribile

Casie

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was nasty. The tv was busted. They wouldnt change our room even though there were rooms available. Disgusting.
Soggiorno di 2 notti a ottobre 2023
Risposta di Hotel Manager, il giorno 20 ott 2023
Dear Casie,We're deeply sorry to hear about the unpleasant condition of your room and the issues you encountered with the TV. Your experience is not reflective of our standards, and we apologize for the inconvenience. Your feedback is valuable, and we will work to address these concerns to ensure a much-improved experience for our guests in the future. We regret that you were not offered another room despite our availability. We appreciate your input and hope you will consider giving us another opportunity to provide a more comfortable and pleasant stay. Thank you for bringing these matters to our attention.Sincerely, Hotel Manager

10/10 Eccellente

stella

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Radical remodel
Room was convenient and very clean . Very modern .
Soggiorno di 2 notti a ottobre 2023
Risposta di Hotel manager , il giorno 20 ott 2023
Dear Guest, Thanks for your comments. I'm glad you had a nice experience with us, and I hope you will make us your first choice in our area. We specialize in clean, comfortable room at exceptionally affordable rates, and I'm glad met your needs. We'll be here for you in the future when you need us again. Sincerely, Hotel Manager

2/10 Terribile

Laurelle

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Don't stay here
This place is a dump. The first room I went to the AC didn't work. I went down to change rooms and was told that I could try another, but that AC hasn't been working either or I could go to the one they knew worked. I go to that room, the AC worked, but the TV didn't. At this point, I didn't care. The walls were patched, there were people hanging around outside chatting on the phone or with each other. I didn't feel safe or secure. The room was bare bones, bed uncomfortable and I barely slept.
Soggiorno di 1 notte a settembre 2023
Risposta di Hotel Manager, il giorno 20 ott 2023
Dear Laurelle,We apologize for the disappointing experience you had during your stay. The issues you encountered are not up to our standards, and we are committed to addressing and rectifying them for a much-improved experience in the future. Your feedback is invaluable, and we hope you will consider giving us another opportunity to provide a more pleasant stay. Thank you for bringing these matters to our attention.Sincerely, Hotel Manager