Esterni

Recensioni per La Quinta Inn & Suites by Wyndham Austin Round Rock

2.5 out of 5

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 282 su 688 recensioni" "
Valutazione di 8 - Buono. 166 su 688 recensioni" "
Valutazione di 6 - Soddisfacente. 107 su 688 recensioni" "
Valutazione di 4 - Scarso. 61 su 688 recensioni" "
Valutazione di 2 - Terribile. 72 su 688 recensioni" "

7,8/10

Pulizia

8,2/10

Personale e servizio

7,6/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

7,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Wilfredo

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a maggio 2024

4/10 Scarso

Chester

Ac sucks not working No good channels on tv
Soggiorno di 1 notte a maggio 2024
Risposta di Adrian - GM, il giorno 6 mag 2024
Dear Chester,Thank you for taking time to provide feedback from your recent stay. My team and I are taking immediate action to correct the issues and help prevent them form reoccurring. We hope to get another opportunity to better serve you in the future. Once more thank you and have a great day!

8/10 Buono

Jodi, Brazoria

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura
Not one of the newer hotels. But affordable and convenient. But was told by one of the staff when asked if our vehicles are safe here…they replied “no”.
Soggiorno di 2 notti ad aprile 2024
Risposta di Adrian - GM, il giorno 6 mag 2024
Dear Jodi, Thank you for taking time to provide feedback from your recent stay. I appreciate you bringing this to my attention. I will be sharing your comments with my team to help us prevent these issues from reoccurring. Once more thank you and have a great day!

8/10 Buono

April

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean and friendly staff
Soggiorno di 1 notte ad aprile 2024
Risposta di Adrian - GM, il giorno 28 apr 2024
Dear April, Thank you for taking time to provide feedback from your recent stay. We truly appreciate you for staying with us and hope to continue serving you in the future. Once more thank you and have a great day!

2/10 Terribile

roxanne

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Adrian - GM, il giorno 28 apr 2024
Dear Roxanne, Thank you for taking time to complete the post stay review. Please accept my sincerest apologies for any inconveniences faced during your time here. We hope to get another opportunity to better serve you in the future. Once more thank you and have a great day.

6/10 Soddisfacente

arch, LITTLE ROCK

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Shower would not drain. Had to keep door to bathroom closed because of drain stench..... Room needs bleach to be poured in drains
Soggiorno di 1 notte ad aprile 2024
Risposta di Adrian - GM, il giorno 28 apr 2024
Dear Arch,Thank you for taking time to provide feedback from your recent stay. Please accept my sincerest apologies for any inconveniences you faced during your stay. Rest assured I have shared your comments with my housekeeping and maintenance team to help us eliminate these issues and prevent them from reoccurring. We truly appreciate you for staying with us and hope to get another opportunity to better serve you in the future. Once more thank you and have a great day!

8/10 Buono

Yvonne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
It was a good experience overall. Loved the breakfast and coffee. On the bad side our room had a pee odor the whole stay. And the receptionist was in a bad mood when first arriving. Other than that we will be coming back.
Soggiorno di 4 notti ad aprile 2024
Risposta di Adrian - GM, il giorno 19 apr 2024
Dear Yvonne, Thank you for taking time to provide feedback from your recent stay. We truly appreciate you for staying with us and are taking note of you comments to help us create a better experience for all of our guests. We hope to get another to better serve you in the future. Once more thank you and have a great day!

8/10 Buono

Nathaniel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel seemed perfectly fine to me. It's not a brand new, freshly renovated hotel...but it certainly doesn't warrant the negative reviews. I was happy to be able to stay there for the eclipse....I would stay there again.
Soggiorno di 3 notti ad aprile 2024
Risposta di Adrian - GM, il giorno 19 apr 2024
Dear Nathaniel, Thank you for taking time to provide feedback from your recent stay. We are extremely grateful for such kind remarks. We truly appreciate you for staying with us and hope to get the opportunity to continue serving you in the future. Once more thank you and have a great day!

10/10 Eccellente

brittney

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice!
Soggiorno di 1 notte ad aprile 2024
Risposta di Adrian - GM, il giorno 19 apr 2024
Dear Brittney, Thank you for taking time to complete post stay review. We are extremely pleased to know you had such a pleasant experience and hope to serve you again the future. Once more thank you and have a great day!

6/10 Soddisfacente

yutong

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Soggiorno di 2 notti ad aprile 2024
Risposta di Adrian - GM, il giorno 13 apr 2024
Dear Yutong, Thank you for taking time to complete the post stay review. We truly appreciate you for staying with us and hope to get another opportunity to better serve you in the future. Once more thank you and have a great day!

2/10 Terribile

Liliana

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Adrian - GM, il giorno 11 apr 2024
Dear Liliana, Thank you for taking time to complete the post stay review. Please accept my sincerest apologies for any inconveniences you faced. We truly appreciate you for staying with us and hope to get another opportunity to better serve you in the future. Once more thank you and have a great day!

6/10 Soddisfacente

Edward

Some damages just people around certain causing issues plus other things many want to live off 1 with nothing but problems thinking its hide and fake theft hell even some things came up missing out my possession
Soggiorno di 1 notte a gennaio 2024
Risposta di Adrian - GM, il giorno 11 apr 2024
Dear Edward,Thank you for taking time to provide feedback from your recent stay. Please accept my sincerest apologies for any issues you encountered. We are taking note of your comments to help us improve all of our guest's experience. We hope to get another opportunity to better serve you. Once more thank you and have a great day!

4/10 Scarso

Kenneth

Non mi è piaciuto: Condizioni e dotazioni della struttura
Old facility, pictures did not match posted rooms
Soggiorno di 2 notti a marzo 2024
Risposta di Adrian - GM, il giorno 2 apr 2024
Dear Kenneth, Thank you for taking time to provide feedback from your recent stay. Please accept my sincerest apologies for any issues you experienced. It is our hope to get another opportunity to better serve you in the future. Once more thank you and have a great day!

8/10 Buono

Brenda, Clearwater

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The Internet sucks
Soggiorno di 4 notti a marzo 2024
Risposta di Adrian - GM, il giorno 27 mar 2024
Dear Brenda. Thank you for taking time to provide feedback from your recent stay. Please accept my sincerest apologies for any issues you encountered during your stay. We are taking note of the comment made regarding our internet and will be taking appropriate measures to try and correct these issues. Once more thank you and have a great day!

10/10 Eccellente

Edelmiro

Soggiorno di 1 notte a marzo 2024
Risposta di Adrian - GM, il giorno 19 apr 2024
Dear Edelmiro, Thank you for taking time to complete the post stay review. We are extremely pleased with such a great score! We truly appreciate you for staying with us and hope to continue serving you in the future. Once more thank you and have a great day!

4/10 Scarso

Richelle

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I liked that they did have breakfast no one was out cleaning it up are anything it was nasty each day I will never stay again staff wasn’t friendly
Soggiorno di 2 notti a marzo 2024
Risposta di Adrian - GM, il giorno 21 mar 2024
Dear Richelle, Thank you for taking time to provide feedback from your recent stay. Please accept my sincerest apologies for any inconveniences you faced. Rest assured we are taking appropriate measure to address the issues and prevent them from reoccurring, We truly appreciate you for staying with us and hope you have a great day!

8/10 Buono

Tim

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great Texas Steakhouse nearby, Pool here was not cleaned for the season
Soggiorno di 3 notti a marzo 2024
Risposta di Adrian - GM, il giorno 21 mar 2024
Dear Tim, Thank you for taking time to provide feedback from your recent stay. We are taking note of your comments to help our efforts in creating the best experience possible for all of our guests. We truly appreciate you for staying with us and we hope you have a great day!

10/10 Eccellente

Kristtel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Adrian - GM, il giorno 19 mar 2024
Dear Kirsttel, Thank you for taking time to complete the post stay review. It is always pleasure to hear back from our guests. We are happy to know you had such a pleasant stay and hope to see you again in the future.

8/10 Buono

Abhishek, NORTH GRAFTON

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Adrian - GM, il giorno 19 mar 2024
Dear Abhishek, Thank you for taking time to complete the post stay review. We greatly appreciate you for staying with us, and hope to serve you again in the future.

2/10 Terribile

Nathan

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
I DIDNT LIKE THE FACT THAT ITS A NON SMOKUNG FACILITY YET MY ROOM SMELLED LIKE SOMDONE HAS JUST SMOKED A WHOLE PACK OF CIGGERETTES
Soggiorno di 2 notti a marzo 2024
Risposta di Adrian - GM, il giorno 12 mar 2024
Dear Nathan, Thank you for taking time to provide feedback from your recent stay. Please allow me to express my sincerest apologies for the issues you encountered at our hotel. Rest assured that my team and I are taking appropriate measures to address the issues and prevent them from reoccurring. It is our hope to better serve you in the future. We truly appreciate the feedback and hope you have a great day!

4/10 Scarso

Jose

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Dirty room at arrival. Hair on beds, counters, bathroom
Soggiorno di 2 notti a marzo 2024
Risposta di Adrian - GM, il giorno 11 mar 2024
Dear Jose, Thank you for taking time to provide feedback from your recent stay. Please accept my sincerest apologies for any inconveniences faced during your time here. Rest assured my team and I are taking appropriate measures to help eliminate the issues and prevent them from reoccurring. We hope to get another opportunity to better serve you in the future. Once more thank you and have a great day!

10/10 Eccellente

Timothy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Awesome stay
Soggiorno di 2 notti a marzo 2024
Risposta di Adrian - GM, il giorno 11 mar 2024
Dear Timothy, Thank you for taking time to complete the post stay review. We are so grateful for the awesome score and hope to continue serving you in the future. Once more thank you and have a great day!

2/10 Terribile

Chayanne

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Adrian - GM, il giorno 11 mar 2024
Dear Chayanne, Thank you for taking time to complete the post stay review. Please accept my sincerest apologies for any inconveniences you encountered. We hope to get another opportunity to better serve you in the future. We truly appreciate you for staying with us and hope you have a great day!

10/10 Eccellente

Nasser, Austin

Soggiorno di 2 notti a marzo 2024
Risposta di Adrian - GM, il giorno 27 mar 2024
Dear Nasser, Thank you for taking time to complete the post stay review. We are extremely pleased with such an awesome score. We hope to serve you again in the future.

10/10 Eccellente

Ashley

Soggiorno di 3 notti a marzo 2024
Risposta di Adrian - GM, il giorno 27 mar 2024
Dear Ashley, Thank you for taking time to complete the post stay review. We appreciate you for staying with us and hope to continue serving you in the future.

10/10 Eccellente

Amy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly easy check in. Free breakfast is always a plus!
Soggiorno di 1 notte a marzo 2024
Risposta di Adrian - GM, il giorno 6 mar 2024
Dear Amy, Thank you for the awesome score! It is always pleasure to receive feedback from our guests. We hope to serve you again on your next trip into town. Have a great day!

10/10 Eccellente

Martha

Mi è piaciuto: Pulizia
Nice
Soggiorno di 1 notte a marzo 2024
Risposta di Adrian - GM, il giorno 6 mar 2024
Dear Martha, Thank you for the awesome score on your post stay review. We hope to serve you again on your next trip into town. Have a great day!

8/10 Buono

dwight

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hotel but no restaurants close by
Soggiorno di 1 notte a marzo 2024
Risposta di Adrian - GM, il giorno 6 mar 2024
Dear Dwight, Thank you for taking time to complete the post stay survey. We hope to see you again on your next trip into town. Have a great day!

10/10 Eccellente

Tyler

Soggiorno di 1 notte a marzo 2024
Risposta di Adrian - GM, il giorno 27 mar 2024
Dear Tyler, Thank you for taking time to complete the post stay review. We appreciate the awesome score and hope to serve you again in the future.

6/10 Soddisfacente

Jennifer

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Front office was rude, when asked a question he blew up like I was crazy. All I asked was if the room was inside or out so I can park accordingly. Got 2 rooms we had to change rooms because it smelled like urine all over the floor. Stay out of room 107. Stepped out my husband was sleeping when I came back my key didn’t work I had to go downstairs to let them know. Went upstairs and it still didn’t work. It was 2am I was trying to avoid waking my husband. Over all ok.
Risposta di Adrian - GM, il giorno 6 mar 2024
Dear Jennifer, Thank you for taking time to provide feedback from your recent stay. Please accept my sincerest apologies for any inconveniences you experienced. Rest assured that I am taking appropriate measures to address the issues you mentioned and help us eliminate them and prevent them from reoccurring. It is my hope that you will give us another opportunity to better serve you in the future. Once more thank you for the feedback and have a great day!

6/10 Soddisfacente

Noe Ezequiel

Soggiorno di 2 notti a febbraio 2024
Risposta di Adrian - GM, il giorno 21 mar 2024
Dear Noe, Thank you for taking time to complete the post stay review. We hope to serve you again in the future, have a great day!

6/10 Soddisfacente

Valeria

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Breakfast wasn't very good!!!
Soggiorno di 1 notte a febbraio 2024
Risposta di Adrian - GM, il giorno 28 feb 2024
Dear Valeria, Thank you for taking time to provide feedback from your recent stay. We are taking your comments into consideration in our efforts to try and provide a better experience for our guests. Once more we thank you and have a great day!

4/10 Scarso

Srinivasan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Adrian - GM, il giorno 28 feb 2024
Dear Srinivasan, Thank you for taking time to complete the post stay review. Please accept my sincerest apology for any issues you encountered at our establishment. It is our hope to get another opportunity to better serve you in the future. Once more thank you for your review and we hope you have a great day!

10/10 Eccellente

Perry

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Simple, with ease of parking. Great rooms.
Soggiorno di 2 notti a febbraio 2024
Risposta di Adrian - GM, il giorno 26 feb 2024
Dear Perry, Thank you for taking time to complete the post stay survey. We are pleased to know to had a great stay, and we hope to serve you again in the near future. Have a great day!

2/10 Terribile

Erik

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I got a king size bedroom, when I arrived my "room" was not available so I got upgraded is what i was told. Room 414 this was the most terrible experience evene in my life. The room absolutely reeked!!!! of animal urine and fieses. It really ruin the experience and reputation of "la quinta"
Soggiorno di 1 notte a febbraio 2024
Risposta di Adrian - GM, il giorno 19 feb 2024
Dear Erik, Thank you for taking time to provide feedback from your recent stay. Please accept my Sincerest apologies for the issues you faced during your stay. Rest assured I will be sharing your feedback with all departments of our team. We will be taking immediate action to correct the issues you noted and prevent them from reoccurring. Once more thank you and we hope you have a great day!

8/10 Buono

Iryna

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel was really good
Soggiorno di 1 notte a febbraio 2024
Risposta di Adrian - GM, il giorno 26 feb 2024
Dear Iryna, Thank you for taking time to provide feedback from your recent stay. It is always a pleasure to hear back from our wonderful guest. We appreciate you and hope to serve you again on your next trip to town. Once more thank you and we hope you have a great day!

10/10 Eccellente

Colton

Soggiorno di 7 notti a gennaio 2024
Risposta di Adrian - GM, il giorno 26 feb 2024
Dear Colton, Thank you for taking time to complete the post stay review. It is always a pleasure to know that you had such a great stay. W appreciate you and we hope you have great day!

10/10 Eccellente

victoria

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clean and friendly
The check in was great,friendly staff. Room was clean and everything was working great.
Soggiorno di 2 notti a gennaio 2024
Risposta di Adrian - GM, il giorno 31 gen 2024
Thank you so much for taking time to provide feedback from your recent stay. We are delighted to know you had such an awesome experience. We hope to serve you again in the near future. Once more thank you and have a great day!

10/10 Eccellente

Salvador

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di Adrian - GM, il giorno 31 gen 2024
Thank you so much for the awesome score. It is always a delight to receive such great feedback from our guest. We hope you have a great day!

10/10 Eccellente

Amy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Adrian - GM, il giorno 31 gen 2024
Thank you so much for the awesome score. It is always a delight to receive such great feedback from our guest. We hope you have a great day!

8/10 Buono

Ashley

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Adrian - GM, il giorno 31 gen 2024
Thank you for taking time to complete the post stay review. It is always a pleasure to hear back from our guests. We hope to see you again on your next trip into town. Have a great day!

10/10 Eccellente

Kandice

Soggiorno di 1 notte a dicembre 2023
Risposta di Adrian - GM, il giorno 31 gen 2024
Thank you for the awesome score! It is always pleasure to hear back from our guests!

10/10 Eccellente

John

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Adrian - GM, il giorno 8 gen 2024
Dear John, Thank you for taking time to complete the post stay review. We are delighted to receive such an awesome score. We hope to serve you again on your next trip into town. Once more thank you and have a great day!

6/10 Soddisfacente

Magna

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
When we started the heat on the air conditioner a sewage smell built up. We turned it to cool and I got better however the outside temperature was freezing point. So we had a cold night with some smell, not pleasant.
Soggiorno di 1 notte a dicembre 2023
Risposta di Adrian - GM, il giorno 1 gen 2024
Thank you so much for providing feedback from your recent stay. I will be sharing your comments with our maintenance team immediately to eliminate the issues you encountered and help prevent them from reoccurring. Once more thank you for bringing these issues to my attention, and it is our hope to get another opportunity to better serve you in the future. Have a great day!

2/10 Terribile

Jaziel

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
DO NOT STAY!!!!
At check in the lady in front was extremely rude. Looked liked she was in a bad mood. Get in the room the TV doesn’t work the remote is broken The quilt is torn The floor is dirty Horrible hotel! Just want the night to be over
Soggiorno di 1 notte a dicembre 2023
Risposta di Adrian - GM, il giorno 1 gen 2024
Thank you for taking time to provide feedback from your recent stay. Please accept my sincerest apology for the inconvenience you faced during your stay. Rest assured that I will be sharing your comments and feedback with all departments of my team to help us eliminate these issues and prevent them from reoccurring. We hope to get another opportunity to better serve you in the future. Once more thank you and have a great day!

10/10 Eccellente

Mario

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Buen servicio
Soggiorno di 1 notte a dicembre 2023
Risposta di Adrian - GM, il giorno 29 dic 2023
Thank you so much for taking time to complete the post stay survey. It is our pleasure to serve you and we hope to see you again on your next trip into town. Once more thank you and have a great day!

10/10 Eccellente

Risa

Viaggio di lavoro
I left a piece of luggage behind when I checked out. The front desk staff and manager were very helpful in arranging for me to recover it.
Soggiorno di 1 notte a dicembre 2023
Risposta di Adrian - GM, il giorno 29 dic 2023
Thank you for taking time to complete the post stay survey, it is our pleasure to be able to accommodate you. We hope to get chance to serve you again on your next trip into town. Have a great day!

10/10 Eccellente

Brad

Soggiorno di 4 notti a novembre 2023
Risposta di Adrian - GM, il giorno 29 dic 2023
Thank you for completing the post stay review. It is our pleasure to be able to serve you. We hope to see you again on your next trip into town. Have a great day!

10/10 Eccellente

Barbara

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Adrian - GM, il giorno 21 dic 2023
Thank you for such an awesome score on your review. It was our pleasure to serve you and we hope to see you again on your next trip into town. Thank you again for taking the time to complete the survey, and I hope you have a great rest of your day!

6/10 Soddisfacente

Clayton

Viaggio con la famiglia
Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Personale e servizio
Good hotel, just needs a little help
Check in was easy, hotel looks good outside and most of the inside was in good shape. Heater took a while to work in the room. The biggest problem was breakfast, I always pick this hotel for the great breakfast. But this place only had bagels and eggs. Thats it. Very frustrating to plan a stop with breakfast, and not have it. They just said, we dont have it. Nothing was stated. Nothing was posted. It was frustrating.
Soggiorno di 1 notte a dicembre 2023
Risposta di Adrian - GM, il giorno 21 dic 2023
Thank you for taking time to provide feedback from your recent stay. We are always working on improving our guest experience, and with your feedback we plan on doing just that. We will be taking appropriate measures to help prevent the issues you experienced from reoccurring. We hope to get a chance to better serve you in the future. Thank you again for completing the review, and have a great rest of your day!