6/10
Checked in after 200 mile drive. Elevator requires key to select the floor, did not work. Used stairs to access floor & call elevator w/spouse & bags to floor. Keys did not work in door. Tried both several times, neither worked, both gave red led on lock. Returned to lobby, receptionist told me both keys were correctly coded, although she rescanned both. After rescanning they worked, but I did not appreciate or need her condescending attitude. A brief "sorry about that &try them now." would have been nice & more customer service oriented. Apartment was sparsely furnished somewhat grubby. Road noise from nearby Rt 35 was loud, even though on 21st floor. Most disappointing was the cleanliness of utensils, pans & kitchen knives, etc, There was dried food on several of the items. There was no sponge or scrubbing pad to use to clean them. We just ran everything through the dishwasher, if there was dried food on the utensils and pots and pans we could not really trust that anything was clean. Did not all come off. TV in living room would not connect to the WiFi, the oven had a broken bracket on rack so it could not be used. Glassware, plates and other items were mismatched in various quantities, 2 of some others 3 or 4 Property obviously catered to younger crowd who probably does not care. Related all to manager, they wanted photos, me to try to fix TV, no help was ever offered til day before we left. Got a call from manager to discuss issues, too little too late.
Kelly L.
Soggiorno di 4 notti a maggio 2025